| Address: Tiruvallur, Tamil Nadu, 600053 |
| Website: www.aakash.ac.in |
Dear sir,
I secured pre-admission to my son s. kishore kumar in xi regular class (medical-neet coaching) for 2017-18 batch (which is yet to be started in july 2017) in aakash institute, ambattur branch, chennai and paid an amount of rs.11, 500/- (eleven thousand and five hundred only) through my sbi cheque dated 04.12.2016 and the same was debited from my sbi account on 19.12.2016.
At present, i would like to cancel it for the following reasons:
As i am working in ministry of defence in the rank of gazetted officer and due to my nature of job i have been transferred to other place. it is to inform that, without knowing about any notification about my shifting, i have enrolled my son for class xi regular class for medical - neet coaching[protected]. but unfortunately, due to shifting of this circumstance, my son could not join the course in the aakash institute, ambattur branch, chennai.
In this regard, i contacted the branch manager of aakash institute, ambattur branch, chennai and explained in detail about my issues and requested to refund my registration fees of rs.11, 500/-. where as they have informed that it is not possible to refund the registration fee.
Hence, i request your goodself to consider my case on humanity grounds and initiate necessary measures against the aakash institute to direct the concerned authorities to refund the registration fees paid of rs.11, 500/- expeditiously.
It would be a great favor for me. i shall be very much thankful for your kind intervention.
Thanking you,
With regards,
A. senthil kumar
(f/o s. kishore kumar.)
Aakash Institute customer support has been notified about the posted complaint.
Managing Director
Aakash Institute, Head Quarter New Delhi
Dear sir, during recent special offer of Rs. 5000 at aakash I immediate made registration of my daughter (UNAIZA MOHI ANSARI) for 1 year class room study at LUCKNOW-Hazratganj Aakash centre for NEET & AIIMS during[protected] and paid Rs. 1000 by credit card at Aakash portal and received Voucher ID:NEET[protected]. I clearly mentioned the Selected Centre at Uttar-Pradsh-Lucknow-Hazratganj during registration.
My elder daughter who is studying at Integral University Lucknow received a call from Aakash Lucknow- Hazratganj centre asked her to visit and deposit Rs. 11500 immediate in order to get offer Rs.5000 benefits and gave their bank account number, my daughter informed me for immediate payment.
Since I am living in Saudi Arabia I opened Aakash portal and opened UNAIZA MOHI ANSARI page and saw their asking amount Rs. to pay then I paid Rs. 11500 by credit card and received registration no. AESPL[protected] from Aakash portal.
After few days my elder daughter received a call from Aakash Lucknow-hazratganj centre for the payment status then my daughter informed them that my father has already paid money online then she said why paid to Aakash portal and asked to get back amount from Aakash Delhi and transfer to Aakash Lucknow-Hazratganj account only, then I myself called Aakash Lucknow-Hazratganj centre and informed them that I have paid Rs. 11500 on Aakash portal then she said now it is not possible them to get back to their accopunt and asked me to contact Aakash Delhi to refunfd the money and transfer to Aakash Lucknow-Hazratganj account. I called several times to Aakash Delhi but did no get response and sent mails to Aakash e-mails but till now did not get response hence decided to bring the fact to compalint forum.
In view of above it is requested to direct Aakash delhi to solve the matter mutually with their Lucknow-hazratganj centre by theri own means or refund the amount to my credit card so that I can transfer the amount to aakash Lucknow-Hazratganj account.
Thanking you for your kind perusal and confirmation pl.
(Engr. MOHIUDDIN ANSARI)
Saudi Electricity Company
Jeddah, Saudi Arabia.