Abbott — optium xceed strips not available & improper reading

Address:Ghatkopar East

I am from mumbai & have been using your optium xceed glucometer, but the strips for the same are very difficult to get as many say the strips have been stopped & the last strip box purchased was 100strips minimum with very less expiry date so not able to use it completely. 25 strips still available from the last purchase but can't be used as expired.
Also the reading of the meter is not same as the lab & have observed difference of 200 units. So not sure about the meters consistency.

In this lockdown as lab are closed & with strips unavailable & improper reading i am not able to track the diabetics of my sr. Citizen parents who are on insulin & intake which need to be adjusted on the measurements.
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Abbott customer support has been notified about the posted complaint.
Verified Support
May 14, 2020
Abbott Customer Care's response
Thank you for connecting with us at Abbott.
We request you to share your contact details or call Abbott Toll free number[protected].
Our team will further assist you.

Regards
Webmaster
Abbott - India
May 14, 2020
Updated by p.p.n
Contact No:- [protected]
May 16, 2020
Updated by p.p.n
REMINDER.

Awaiting Reply as its very urgent.
May 19, 2020
Updated by p.p.n
REMINDER.

Awaiting Reply as its very urgent.
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