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Abbott Complaints & Reviews

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Updated: Jul 27, 2025
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Abbott reviews & complaints(112)

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P
Jul 27, 2025
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Solspre nasal spray

I have purchased Solspre Nasal Spray from Jankalyan Aushadhi Bhandar (Dadar East Mumbai 400014) having Invoice no. S/18643 and the Batch no. is PTK0058 (expiry date 8/27). Bought the spray for Rs 430/-. But after opening the spray I have found out that the spray is not working and I cannot take the spray as it is defective. Contacted the shop but they told me to contact Abbott for replacement. You can reach me at [protected]@gmail.com....
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Leo69
Apr 8, 2025
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I have 2–3 strips of FLAGYL 400 mg tablets manufactured by Abbott. The manufacturing and expiry dates on the packaging are no longer visible due to wear. The only readable detail is the batch number: FLA22059.
The manufacturing month has been confirmed as September, but the year is not visible. I am requesting confirmation of the full manufacturing and expiry dates for this specific batch to ensure the medicine is safe to use.
Abbott customer support has been notified about the posted complaint.
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    MEHUL HASMUKHLAL MUCHHALA
    Oct 4, 2024
    Mar 17, 2025
    This thread was updated on Mar 17, 2025
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    Address: Pune

    I am writing to bring to your attention an issue regarding the pacemaker installed for my father, Hasmukhlal Vrajlal Muchhala, on June 2, 2018. During a recent test, we discovered that the pacemaker has stopped functioning, causing his heart pulse drop to 30.
    As the pacemaker is still under warranty, we coordinated with the sales representative through the hospital on 05.09.2024 and the operation was held on 09.09.2024. However, we were charged for the following components:
    Document Cost: ₹4, 130 - I paid on 09.09.2024
    Replacement Cost: ₹17, 700 - I paid on 09.09.2024
    Pacemaker Lead Cost: ₹42, 000 (approximate) - Pending
    Despite the pacemaker being under warranty, we have to pay such a big amount under warranty. I kindly request you to look into this matter and assist in refunding the amount paid to the sales representative.
    For any further queries/ documents, you may contact me on my personal email or phone number [protected].
    Abbott customer support has been notified about the posted complaint.
    Dear Mr. Muchhala,

    We would like to bring to your attention the response shared in November 2024 (attached). Based on the concern you raised and after a thorough review of the circumstances, the documentation charges were refunded to you. The replacement charge levied was solely for the replacement service. The warranty covers device replacement but does not include service charges or lead. The lead replacement was a clinical decision of Doctor and lead charges were collected by the hospital, therefore we request you to connect with them directly.
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      Partha Sarathi Ghoshdastidar
      Nov 18, 2023
      Nov 18, 2023
      This thread was updated on Nov 18, 2023
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      Address: Greenfield City, Jote Shibrampur Road, P.O. Maheshtala, Behala, Kolkata 700141

      Recently I purchased a strip of 15 Stemetil MD 5 mg tablets from a medicine shop in the Greenfield City Apartment Complex situated in Behala, Kolkata. The expiry date of the tablets is June, 2024 and the manufacturing date is June, 2023. However, I found the taste of the tablets quite different from the normal ones. It tasted like calcium carbonate (lime). Also, some tablets in the strip were found to be crumbled. I suspect that the aforesaid tablets are not the original ones. I don't have the invoice. I request you to kindly look into this matter.

      Regards.

      P.S. Ghoshdastidar
      Block 21, Flat 1D
      Greenfield City
      Jote Shibrampur Road
      P.O. Maheshtala
      Behala
      Kolkata 700141
      Abbott customer support has been notified about the posted complaint.
      Thank you for connecting with us at Abbott.

      Please note your query has been sent to the respective team for appropriate analysis and response to the query.
      Also we request you to share your email ID and contact details or you may write us back at [protected]@abbott.com.

      Regards,
      Webmaster
      Abbott – India
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        sourabh 123
        Sep 11, 2023
        Sep 12, 2023
        This thread was updated on Sep 12, 2023
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        I have bought a medicine Name Amoxyclav 375.
        Batch Number MNB0798
        MFG Date Nov. 2022
        Expiry OCT 2024
        Tablet is having white color but it has cracks and brown part of the inner side of tablet is coming out.
        Abbott customer support has been notified about the posted complaint.
        Dear Mr Sorabh

        Thank you for connecting with us at Abbott.
        We request you to share your contact details and email ID for further process. You may also write back to us at [protected]@abbott.com.
        We have taken a note and shared your query for further evaluation and action.

        Regards
        Abbott - India
        Dear Mr Sourabh
        Thank you for connecting with us at Abbott.
        We request you to share your contact details and email ID for further process. Also you may write back to [protected]@abbott.com.
        We have taken a note of your query and shared with the relevant team for further evaluation and action.

        Regards
        Abbott - India
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          I
          from Ghaziabad, Uttar Pradesh
          Aug 9, 2023
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          Address: Mumbai

          Awb[protected]
          From bijnor (Firoz ahmed) to ghaziabad (intkhab ahmed)
          Booking date 8 aug
          Today I received the call from your office from nilam [protected]
          She was trying to force me to pick this courier from your office even at the time of booking I have already mentioned pin code of my area and she is saying we can not deliver in your area and you have to come to pick your courier..
          Even she does not have any manner also like when she called me my number was busy even I disconnected the call but she trying to connect 3 time within a minute...
          She is saying we can not deliver this courier when I tried to told her that why you colleage booked this courier with this pin code then she replied that contact to our bijnor office agent I don't know the reason...
          This type of service is provided shee maruti courier service...
          I told her that I will raise your complaint the she replied you do whatever you can buy 2e can't deliver this courier at your address...
          I working with a corporate sector of marketting and getting the courier from DTDC, bluedart, first flight, gati etc then why you are not able to deliver
          Fir your I have attachment of other courier which I have received in my area
          I will share this msg on Instagram and Facebook also if you people are not able resolve this matter...
          Thanks and regards
          Intkhab ahmed
          [protected]
          Abbott customer support has been notified about the posted complaint.
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            P
            Priyasingh0201
            from Panchkula, Haryana
            Mar 27, 2023
            May 30, 2023
            This thread was updated on May 30, 2023
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            Deformed tablet received in product Amoxyclav 625 having B.No.MFH00802
            Abbott customer support has been notified about the posted complaint.
            Dear Ms Priya
            Thank you for notifying the same.
            We request you to share your contact details/emai ID or you may write back to us at [protected]@abbott.com.
            Our team will assist you further.

            Regards
            Abbott - India
            Dear Ms Priya
            Thank you for connecting with us.
            Kindly share your contact details or email ID. Our team will get in touch with you for appropriate analysis and response.
            You can also write back to us [protected]@abbott.com

            Regards,
            Webmaster
            Abbott - India
            Dear Ms. Priya,

            This is further to our communication on the product Amoxyclav 625 tablet Batch number - MFH00802. In the absence of complaint sample, investigation conducted at the manufacturing site basis feedback shared by you.
            As a part of the detailed investigation process, the batch documents and packaging lines of the subject batch verified and found no deviations from the written procedures and laid down specifications. The product was manufactured and packed as per the current Good Manufacturing Practices with the laid down standards and quality norms.

            Based on the overall investigation, no assignable root cause has been identified at manufacturing site.

            We would once again like to assure you that customer concerns are o[censored]tmost priority to us. The health and safety of our consumers, and the quality of our products are our priority.

            We thank you for bringing your concern to our knowledge. Assuring you of our best attention at all time.

            Regards,
            Abbott Quality Assurance
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              pharma actd dossiers
              Jan 30, 2023
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              Address: CHANDIGARH
              Website: www.pharmaactddossiers.com

              Rejoint new, we found tablets broke, we can not consume the same,
              Abbott customer support has been notified about the posted complaint.
              Thank you for connecting with us at Abbott.
              Kindly share your email ID and contact details or write back to [protected]@abbott.com.
              We will be able to support you further on the same.

              Regards
              Webmaster
              Abbott - India
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                8
                8910751792
                from KOLKATA, West Bengal
                Jan 4, 2023
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                As per Doctor's prescription, Purchased one sealed packed container of 62.5 mcg Thyronorm at the fag end of 2022 the Batch No. of which is AEH2690, Mfg. Date=Oct'2022

                Curiously it is seen that the size of the 62.5 mcg Thyronorm (pink)Tablets is equal to same size of 12.5 mcg Thyronorm (white) tablets, only color is the difference

                Whether is it in order since I have consumed/taken 12.5 mcg, 25 mcg, 50 mcg Tablets which are serially bigger than the smaller power tablets

                how this can be possible?

                Whether am I taking lesser power tablets (as far as size is concerned) from the sealed packed container of 62.5 mcg

                Thyronorm Tablets

                please help me

                this may kindly be treated as extremely urgent
                Abbott customer support has been notified about the posted complaint.
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                  Nishunitya
                  Sep 9, 2022
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                  Thyronorm 112 mg tablet is as small as 12 mg tablet

                  Actually I have thyronorm 50 mg, 75 mg, 100 mg tablet.according to increasing of mg of tablet size of tablet also increasing but not in case of 112 mg tablet. On 8th September I bought thyronorm 112 mg but size of tablet is 12 mg.I am pregnant . I can't have less than 112 mg that's why I am writing a compliant. Please resolve my query...
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                  S
                  Sunnymohit
                  Aug 24, 2022
                  Resolved
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                  Resolved

                  Had found one strip of Pentids 400 with empty pocket ( just a part of tablet is in pocket) having batch number : MRH0101 ordered from Amazon . Strip and invoice pics are attached as below. Kindly do needful and take appropriate action and check EPD collator challenge if part of packing line because of this customer pay for full but get less.
                  Oct 1, 2022
                  Complaint marked as Resolved 
                  Abbott customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 26, 2022
                  Abbott Customer Care's response
                  Thank you for connecting with us at Abbott.
                  We will further connect with you from [protected]@abbott.com.

                  Regards
                  Abbott - India
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                    R
                    Rajivc9
                    from Noida, Uttar Pradesh
                    Jul 27, 2022
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                    We were using Similac advance since end of May for our 8 months old baby. She used to feed on it without issues. However, we recently ordered 5 packs from Amazon and my baby started refusing the feeds. We fed her 2 packs anyhow but now she is facing acute diarrhoea since 3 days, vomiting, weight loss etc. I am very concerned that something is wrong with the Similac advance pack that I received. I looks similar to my old purchases but the MRP on it is higher.

                    I need guidance as to where can I get the packs tested if they are original or if something is wrong. Please guide me.
                    Abbott customer support has been notified about the posted complaint.
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                      J
                      Jeevandeep Hospital
                      Mar 31, 2022
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                      Address: JEEVANDEEP HOSPITAL RUDRAPUR

                      Our alere cholestech lxd analyzer machine is not working from last 15 days. We are continously talking to mr deepak sharma ([protected]) regarding this problem, but he is not taking it serious and not giving us satisfactory response.

                      Please look into the matter as soon as possible.

                      Thank you

                      [protected] [protected]
                      Abbott customer support has been notified about the posted complaint.
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                        palavarapuramakrishna
                        from Jodhpur, Rajasthan
                        Mar 13, 2022
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                        We have purchased cremaffin from the medplus but we got tonic like duplicate taste and light thickness and also tonic taste is not good. And also not working of solution like before.
                        And tonic bottle looks like sealed but while opening it is not sealed
                        Abbott customer support has been notified about the posted complaint.
                        Thank you for connecting with us at Abbott.
                        Kindly share your contact details or mail us at [protected]@abbott.com.
                        Our team will assist you further.

                        Regards
                        Abbott
                        Thank you for connecting with us at Abbott.
                        Kindly share your contact details or write back at [protected]@abbott.com.
                        Our team will assist you further.

                        Regards
                        Webmaster
                        We are still awaiting response.
                        Kindly share your contact details or write back at [protected]@abbott.com.
                        Our team will assist you further.

                        Regards
                        Webmaster
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                          A
                          alisa.otcher
                          Feb 18, 2022
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                          Resolved

                          The product FreeStyle Libre sensor was applied on the 17th of february. The application process was standard, that recommended by abbott, no water has been applied to the sensor and no extreme conditions were encountered by it. After approximatelly 2 hours after activation the sensor started to show extremely high values, which were checked with a regularfincger ### test, and the values would be over 200 ml/dL higher than what the blood test showed. Shortly after readings would not be displayed and instead a message saying error and check again in 10 minutes would show. This would be happening for hours. Finally after a series of extremely high, wrong readings and error messages the sensor has ended not even reaching the 24 hour mark. That is a big issue and I would like a replacement or a refund for the damaged product.
                          Mar 25, 2022
                          Complaint marked as Resolved 
                          Abbott customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 22, 2022
                          Abbott Customer Care's response
                          Hi,

                          Thank you for contacting Abbott Diabetes Care India.

                          We have received your mail regarding consumer complaint. We request you to kindly provide required details about the complaint and your contact details.
                          If you require any assistance, please contact our FreeStyle Customer Care team at[protected] from 8:30am - 5:30pm IST, Monday to Friday (excluding national holidays) or via email: adc-cs.[protected]@abbott.com

                          With regards,
                          Abbott Diabetes Care - India.
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                            S
                            Seuli Sil
                            Jan 21, 2022
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                            Spray for Solspre Nasal Spray

                            I have purchased Solspre Nasal Spray from Medplus Pharmacy (1A, Ekdalia Place, Kolkata 700019) having Invoice no. [protected] and the Batch no. is PTG0021 (expiry date 6/24), HSN 300490. Bought the spray for Rs 359/-. But after opening the spray I have found out that the spray is not working and I cannot take the spray as it is defective. Contacted the shop but they told me to contact Abbott for replacement. You can reach me at [protected]...
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                            Aazim Pandith
                            Jan 6, 2022
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                            Address: Sopore District Baramulla (J&K)

                            Hey I am from Kashmir (J&k) Sopore District Baramulla, my daughter is Lactose intolerant... Isomil (Soy Infant Formula) is the only milk substitute that my Daughter takes... This product is not available in the market now, All Pharmasists or Super Markets say, it is short in the market... I had searched for it in the Srinagar city also... Where also it is not available... I am in very very URGENT need of it... Help me out at the earliest
                            WhatsApp [protected]
                            Abbott customer support has been notified about the posted complaint.
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                              jadhavamo
                              from Chennai, Tamil Nadu
                              Dec 15, 2021
                              Resolved
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                              Resolved

                              My name is Amol Jadhav. A am taking this tablet for wrist pain which was prescribed by my doctor.
                              I taken 2 tablets from the packet. Today when I removed one tablet it got broken into 4 to 5 pieces and also powder residue observed in the empty tablet pocket.
                              I checked all remaining 11 tablets and all having problem of separation into two parts.Because of this I am not possible to take this remaining tablets. I am not excepting such sustanandard medicine from MNC company like Abbott.
                              Pl.let me know your action plan on this matter.
                              Tablet Name: REJOINT NEW
                              B.NO: GEFO114
                              MFG:08/2020
                              EXP.07/2022
                              My mail ID is : [protected]@gmail.com
                              Contact : [protected]
                              Jan 19, 2022
                              Complaint marked as Resolved 
                              Abbott customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 17, 2021
                              Abbott Customer Care's response
                              Thank you for connecting with us at Abbott.
                              We will connect with you shortly for the same.

                              Regards
                              Abbott
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                                dehradundeepak
                                from Dehradun, Uttarakhand
                                Oct 6, 2021
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                                Address: Dehradun

                                I am using Similac 1 formula milk for my baby since last three months. This time when I brought two packets of 400 gm from nearby pharmacy, I noticed when the powder is mixed with water it doesn't dissolve completely in water their are thick thick solvents present in water . I was so worried when I noticed this and this happen again with the other packet of Similac too. I was so upset how you can pack that formula milk in the packet without prior checking quality measures even after knowing that it will be consumed by a infant.
                                Abbott customer support has been notified about the posted complaint.
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                                  ShreyasiC
                                  Oct 3, 2021
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                                  Address: Angel Space, Bldg. D-4, Gala No. 1 to 6 & 11 to 16, Ground floor, 101 to 106 & 111 to 116 First floor, Pimplas, Dist Thane, Bhiwandi-421302, India

                                  Amoxyclav 625 mg tablets: The tablets are defective with worst quality. The oval tablets surface and bottom portion are broken and dark yellow contents have come out. The white coating has come off with pungent smell. Disgusting appearance.
                                  Abbott customer support has been notified about the posted complaint.
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