Abbott Complaints &amp; Reviews

Mar 29, 2023

Verified Support

Dear Ms Priya
Thank you for notifying the same.
We request you to share your contact details/emai ID or you may write back to us at [protected]@abbott.com.
Our team will assist you further.

Regards
Abbott - India

Apr 5, 2023

Verified Support

Dear Ms Priya
Thank you for connecting with us.
Kindly share your contact details or email ID. Our team will get in touch with you for appropriate analysis and response.
You can also write back to us [protected]@abbott.com

Regards,
Webmaster
Abbott - India

May 30, 2023

Verified Support

Dear Ms. Priya,

This is further to our communication on the product Amoxyclav 625 tablet Batch number - MFH00802. In the absence of complaint sample, investigation conducted at the manufacturing site basis feedback shared by you.
As a part of the detailed investigation process, the batch documents and packaging lines of the subject batch verified and found no deviations from the written procedures and laid down specifications. The product was manufactured and packed as per the current Good Manufacturing Practices with the laid down standards and quality norms.

Based on the overall investigation, no assignable root cause has been identified at manufacturing site.

We would once again like to assure you that customer concerns are o[censored]tmost priority to us. The health and safety of our consumers, and the quality of our products are our priority.

We thank you for bringing your concern to our knowledge. Assuring you of our best attention at all time.

Regards,
Abbott Quality Assurance

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Address:	CHANDIGARH
Website:	www.pharmaactddossiers.com

Rejoint new, we found tablets broke, we can not consume the same,

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Jan 31, 2023

Verified Support

Thank you for connecting with us at Abbott.
Kindly share your email ID and contact details or write back to [protected]@abbott.com.
We will be able to support you further on the same.

Regards
Webmaster
Abbott - India

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As per Doctor's prescription, Purchased one sealed packed container of 62.5 mcg Thyronorm at the fag end of 2022 the Batch No. of which is AEH2690, Mfg. Date=Oct'2022

Curiously it is seen that the size of the 62.5 mcg Thyronorm (pink)Tablets is equal to same size of 12.5 mcg Thyronorm (white) tablets, only color is the difference

Whether is it in order since I have consumed/taken 12.5 mcg, 25 mcg, 50 mcg Tablets which are serially bigger than the smaller power tablets

how this can be possible?

Whether am I taking lesser power tablets (as far as size is concerned) from the sealed packed container of 62.5 mcg

Thyronorm Tablets

please help me

this may kindly be treated as extremely urgent

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Actually I have thyronorm 50 mg, 75 mg, 100 mg tablet.according to increasing of mg of tablet size of tablet also increasing but not in case of 112 mg tablet. On 8th September I bought thyronorm 112 mg but size of tablet is 12 mg.I am pregnant . I can't have less than 112 mg that's why I am writing a compliant. Please resolve my query

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Sep 10, 2022

Verified Support

Dear Nishuntiya

Thank you for connecting with us at Abbott.
We request you to write on [protected]@abbott.com. Our team will be able to assist you further.
Also you can share your email ID and contact details.

Regards
Abbott - India

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Empty pocket in strip of Pentids 400

Had found one strip of Pentids 400 with empty pocket ( just a part of tablet is in pocket) having batch number : MRH0101 ordered from Amazon . Strip and invoice pics are attached as below. Kindly do needful and take appropriate action and check EPD collator challenge if part of packing line because of this customer pay for full but get less.

Oct 1, 2022

Complaint marked as Resolved

Abbott customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2022

Abbott Customer Care's response Thank you for connecting with us at Abbott.
We will further connect with you from [protected]@abbott.com.

Regards
Abbott - India

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We were using Similac advance since end of May for our 8 months old baby. She used to feed on it without issues. However, we recently ordered 5 packs from Amazon and my baby started refusing the feeds. We fed her 2 packs anyhow but now she is facing acute diarrhoea since 3 days, vomiting, weight loss etc. I am very concerned that something is wrong with the Similac advance pack that I received. I looks similar to my old purchases but the MRP on it is higher.

I need guidance as to where can I get the packs tested if they are original or if something is wrong. Please guide me.

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Address:

JEEVANDEEP HOSPITAL RUDRAPUR

Our alere cholestech lxd analyzer machine is not working from last 15 days. We are continously talking to mr deepak sharma ([protected]) regarding this problem, but he is not taking it serious and not giving us satisfactory response.

Please look into the matter as soon as possible.

Thank you

[protected] [protected]

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We have purchased cremaffin from the medplus but we got tonic like duplicate taste and light thickness and also tonic taste is not good. And also not working of solution like before.
And tonic bottle looks like sealed but while opening it is not sealed

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Mar 14, 2022

Verified Support

Thank you for connecting with us at Abbott.
Kindly share your contact details or mail us at [protected]@abbott.com.
Our team will assist you further.

Regards
Abbott

Mar 14, 2022

Verified Support

Thank you for connecting with us at Abbott.
Kindly share your contact details or write back at [protected]@abbott.com.
Our team will assist you further.

Regards
Webmaster

Apr 11, 2022

Verified Support

We are still awaiting response.
Kindly share your contact details or write back at [protected]@abbott.com.
Our team will assist you further.

Regards
Webmaster

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alisa.otcher

Feb 18, 2022

Product

The product FreeStyle Libre sensor was applied on the 17th of february. The application process was standard, that recommended by abbott, no water has been applied to the sensor and no extreme conditions were encountered by it. After approximatelly 2 hours after activation the sensor started to show extremely high values, which were checked with a regularfincger ### test, and the values would be over 200 ml/dL higher than what the blood test showed. Shortly after readings would not be displayed and instead a message saying error and check again in 10 minutes would show. This would be happening for hours. Finally after a series of extremely high, wrong readings and error messages the sensor has ended not even reaching the 24 hour mark. That is a big issue and I would like a replacement or a refund for the damaged product.

Mar 25, 2022

Complaint marked as Resolved

Abbott customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2022

Abbott Customer Care's response Hi,

Thank you for contacting Abbott Diabetes Care India.

We have received your mail regarding consumer complaint. We request you to kindly provide required details about the complaint and your contact details.
If you require any assistance, please contact our FreeStyle Customer Care team at[protected] from 8:30am - 5:30pm IST, Monday to Friday (excluding national holidays) or via email: adc-cs.[protected]@abbott.com

With regards,
Abbott Diabetes Care - India.

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I have purchased Solspre Nasal Spray from Medplus Pharmacy (1A, Ekdalia Place, Kolkata 700019) having Invoice no. [protected] and the Batch no. is PTG0021 (expiry date 6/24), HSN 300490. Bought the spray for Rs 359/-. But after opening the spray I have found out that the spray is not working and I cannot take the spray as it is defective. Contacted the shop but they told me to contact Abbott for replacement. You can reach me at [protected] /[protected] mail id seuli.[protected]@gmail.com

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Jan 23, 2022

Verified Support

Thank you for connecting with us at Abbott.
Please note your query has been sent to the respective team for appropriate analysis and response to the query.
Please share your contact details or write to [protected]@abbott.com.

Regards,
Webmaster
Abbott - India

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Address:

Sopore District Baramulla (J&K)

Hey I am from Kashmir (J&k) Sopore District Baramulla, my daughter is Lactose intolerant... Isomil (Soy Infant Formula) is the only milk substitute that my Daughter takes... This product is not available in the market now, All Pharmasists or Super Markets say, it is short in the market... I had searched for it in the Srinagar city also... Where also it is not available... I am in very very URGENT need of it... Help me out at the earliest
WhatsApp [protected]

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jadhavamo

from Chennai, Tamil Nadu

Dec 15, 2021

Tablet Rejoint New

My name is Amol Jadhav. A am taking this tablet for wrist pain which was prescribed by my doctor.
I taken 2 tablets from the packet. Today when I removed one tablet it got broken into 4 to 5 pieces and also powder residue observed in the empty tablet pocket.
I checked all remaining 11 tablets and all having problem of separation into two parts.Because of this I am not possible to take this remaining tablets. I am not excepting such sustanandard medicine from MNC company like Abbott.
Pl.let me know your action plan on this matter.
Tablet Name: REJOINT NEW
B.NO: GEFO114
MFG:08/2020
EXP.07/2022
My mail ID is : [protected]@gmail.com
Contact : [protected]

+1 photos

Jan 19, 2022

Complaint marked as Resolved

Abbott customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2021

Abbott Customer Care's response Thank you for connecting with us at Abbott.
We will connect with you shortly for the same.

Regards
Abbott

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Address:

Dehradun

I am using Similac 1 formula milk for my baby since last three months. This time when I brought two packets of 400 gm from nearby pharmacy, I noticed when the powder is mixed with water it doesn't dissolve completely in water their are thick thick solvents present in water . I was so worried when I noticed this and this happen again with the other packet of Similac too. I was so upset how you can pack that formula milk in the packet without prior checking quality measures even after knowing that it will be consumed by a infant.

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Address:

Angel Space, Bldg. D-4, Gala No. 1 to 6 & 11 to 16, Ground floor, 101 to 106 & 111 to 116 First floor, Pimplas, Dist Thane, Bhiwandi-421302, India

Amoxyclav 625 mg tablets: The tablets are defective with worst quality. The oval tablets surface and bottom portion are broken and dark yellow contents have come out. The white coating has come off with pungent smell. Disgusting appearance.

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Sangeeta Kolhatkar

Oct 1, 2021

Rejoint UC plus

Address:

9820633298

One tablet in the packet was of the wrong colour and soft. Purchased this packet on sept 2021 in Mumbai Santacruz...Metro Medico.

Mfg date March 2021.
Batch no...SEG0032

+2 photos

Nov 1, 2021

Complaint marked as Resolved

Abbott customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2021

Abbott Customer Care's response Dear Ms Sangeeta

Thank you for connecting with us at Abbott.
Kindly share your email id and contact details or write to us at [protected]@abbott.com.
Our team will assist you further.

Regards
Abbott

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We have also used similac formula 9 months for our new baby . After feeding she is having stomach ace, vomiting and crying badly . We consulted to doctor . we checked after diluted to water gives very bad smell after 1 day feed to my 2 kids(twins) then we realise this is the reason for kid crying badly. It's very second time we facing the problem please take the needful action on this. How can someone adulterate food, attest for infants who can’t even speak .

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We have also used similac formula 9-12 months for our new baby . After feeding she is having stomach ace, vomiting and crying badly . We consulted to doctor . we checked after diluted to water gives very bad smell after 1 day feed to my 2 kids(twins) then we realise this is the reason for kid crying badly. It's very second time we facing the problem please take the needful action on this. How can someone adulterate food, attest for infants who can’t even speak .

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Aazim Pandith

Jan 6, 2022

Or they might be Lactose Intolerant

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Address:

Vill -Dharaspur,post-Siakulberia, Ps-Salanpur,pin-713335

I ordered an Abbott minichek hairfall serum on 14th Sep 2021, as per Flipcart notification they provided a delivery date that was 21 Sept 2021 but flipcart is not deliver this product yet.
I want an answer from Flipkart that why could not they able to deliver on given date??

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Sep 29, 2021

Verified Support

Dear Abhijit Patar

Thank you for connecting with us at Abbott.
Please note that in this case we request you to connect with flipkart consumer helpline. The flipkart team will be able to assist you in this matter.

Regards
Abbott - India

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Address:

Jawahar nagar

I am one of your retail from srinagar jammu and kashmir ..i have given order to your distibutor 10 days before but till now i am nt getting any reponse from that side ...please tell us wht we have to do now go for other company or you will take action on them

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