ABT Parcel Service, Cherry Road, Salem. — Literature booked

Address:	636016
Website:	www.abtparcelservice.com

I have requested Literature for free distribution from IBL Chennai by online. One Lady staff from parcel office informed to me by Landline on 21 st saying that, we are from ABT, you have parcel. and cut the phone. They did not inform office address or any details. I got the ABT parcel office phone number from Internet and contacted. From 5 Road ABT Parcel office in charge Person said, Here we have 5 office, without your consign number we can't find. so i was waiting for their phone call, but no information. at last on[protected] Ganesan phoned, you come and collect your parcel its laying here for long time .so I asked all details and went to the office for collecting the literature . when i saw it was booked on[protected] from Chennai ABT parcel office. it was reached at Salem on[protected] . After i have signed and about to take literature, they asked to pay Rs.400/ . I asked that this was already paid.what reason i need to pay? Kavitha the lady staff who said this was for rental charge. I said it was your mistake, you did not inform me office address or any details.but she talked roughly and said if you won't pay money i will send back the materials.Then i said I will talk to Ganesan who is in-charge for that office. I called him 4 times but he did not pick up the mobile.
Then I compliant to their Head office in Coimbatore, and explained everything they also talked to Salem staffs.They told me that It was their mistake at least you pay some amount and take the materials.
when i went to that parcel office in the evening, Ganesan talked very roughly and shouted. asked to pay Rs.250/for rental charge If you not pay i will send back that material. because ABT office not paying rent or even phone charge. That's what we are collecting from people.After long argument i paid Rs.200/ and i collected my materials.
It was very bad, staff's are very rough no respect for the customer. They don;t have any manners or common sense. Ganesan No:[protected]. dear people Don't book any parcel on ABT. money minded people, not bothering about people.