Abt Parcel Service — Delay in Delivery Service

Address:

Vijayawada,Mangalagiri

My bike was shipped from Kerala to Vijayawada on 01/01/2022 and till now it has not yet reached the delivery station.
I was promised by the agent, a lady at kollam kottiyam(kerala) that Abt parcel will deliver it with in 5 days and its the 10th day now. When i contacted the Vijayawada Abt parcel office they told the parcel truck has almost reached the destination but the truck has met with some repairs and again they are delaying the service. Such a worst experience from Abt parcel.