Abt Parcel Service — No bills

I have shifted household articles from Bangalore to Chennai on 27th April 2022. The rate quoted after taking invdntory is for individual vechile. To my surprise my load was shifted to other vechile and shifted as part load. Also they have collected Rs.5k for insurance ans for GST. NOW they are not giving the bill. On demanding gst bill they are asking extra money in the name of toll and extra box. I think they collect gst and insurance from customers but not depositing to the govt. This is fradulant act, which i hve not expected from ABT. The staff name R.D.SHARMA. Mob. [protected]. Electronic city, bangalore.