Abt Parcel Service — No LR given since four days

We had booked a parcel on Tuesday 27/4/2021 at sudhamnagar branch he had said machine is not working so will send what’s up by afternoon or evening .. daily we are calling the concern person mr Shankar his name must be ... no response not picking up calls ... not yet given LR copy also .. we had sent the goods on a trust now we don’t know also I’d the parcel sent to the party or what .. what do we do it’s been four days not a single reply from that person his mob no is +[protected] plz update us with the LR details our firm name is MISRILALL PARASMALL AND SONS BANGALORE