Abt Parcel Service — Parcel not delivered to home

Address:

Sreeram Nagar Colony, Hyderabad, Telangana 502319

I had to travel all the way to their parcel location which was 16kms from where I live since they don't "deliver" it home, ironic since it's a parcel service, and even after i reached the place the guy there wouldn't give me the parcel cuz he wanted money as part of "service charges". Extremely annoyed and frustrated with the people. The guy also asked 700/- to deliver it home, while it wasn't mentioned beforehand.