Abt Parcel Service — worst delivery

Address:

Kozhinjampara, Palakkad, Kerala, 678556

I have ordered napier grass stem on 14/02/2019, and it was shipped on 15/02/19. The product has not reached till date (22/02/19), i dont know wheather product will reach or not? However the product will be useless waste of planting. They charged 1605 rs for delivery don't know what for? I have paid 3000rs for the product which i have ordered. From 18/02/19 onwards i was enquiring about my product. No response