| Address: Kolkata, West Bengal |
Hi,
What is the point of giving a Tatkal option in your Android app, if one cannot use it in the tatkal hours starting 10AM? I think it is rather stupid, as at 12pm, the tatkal tickets may already be booked by other means such IRCTC website and PRS counters. Secondly, why is it that all "technical issues" happen during the tatkal hours itself. Today, I tried to book a ticket and I could not even get to the Journey Planner page.
Why take up such endeavours if you cannot sustain it, and do not have the technology to support your websites. It is understandable that to deter touts, many such steps are taken, but what about people who are not touts and who just want to book a normal ticket.Your's is a government organisation, therefore, you are public servants. This kind of harassment cannot be tolerated as many times there may be an emergency, and immediate travel becomes and inevitability. You boast of various things, but every now and then there are these kinds of issues.
Question 1: Why cannot I book a tatkal ticket from the Android App itself?
Question 2: Why does one have to face technical problems, especially in tatkal hours?
Its not a favour that the railways does to us. We pay for the trains we use, and expect nothing but the best.
Please respond.
Accenture India customer support has been notified about the posted complaint.
Oct 17, 2014
Updated by Pratibhu Roy Chowdhury The company name is IRCTC not, Accenture.
I am very disappointed with interview process and as well as intreviewer.I had called for interview on MSBI opening.Surprisingly, the person who took interview was not at all up to the mark.He was not allowing me to answer.Before completing answers, he used to tell ok lets go for other question.And it was more of Hr interview then technical.He asked all personal info.And next day I saw my staus as Does not match requirement.When they really don't have openings, Y do they call and waste time.I feel no one has time to just get time pass.Please people be aware of this, and don't get disappointed if you see same status.