Hi,
I am working for Accenture Services Pvt Ltd , in Bangalore my TPA is TTK healcare and my insurer is Oriental Insurance Company.I have Submitted a claim in TTK for my wife Maternity expenses on 23/09/2011 for a total amount of 35,558. As per the information provided by TTK i should receive claim amount in 20 days but its almost 40 days and i am yet to receive any claim amount , i have been in continous contact with TTK and Oriental Insurance i received information that final payment from insurer is pending , Its been almost 20 days , can you check how many days it will take to receive my claims amount the Claim details are
Claimant - Geetha Madhavi Kanamaluri
Date of Report - 23/09/2011 .
Claim Number: BLR-0911-CL-0005165
Claim Amount - 35,558
Aug 13, 2020
Complaint marked as Resolved
I am Jagadish, I had been engaged in one of the Assignments in Accenture Service Pvt. Ltd Chennai since 2006 till June 2008, I resigned to take up additional challenges.
I Waited for two months for the PF process to get initiated, reminded my previous company about the initiation, i received a mail from the helpdesk after repeated reminders for couple of weeks saying that my PF withdrawal form has been submitted with PF office in Mumbai.
Helpdesk had provided some numbers to be contacted in Mumbai PF office for status of my application.
Couple of weeks passed by, i made my first follow up call to PF office, i got a sarcastic reply saying that " there are so many other applications waiting for the past one year without being settled"
I was shocked to hear that kind of a response from a very responsible position (people who are suppose to serve the employees).
Still i am unable to come out of that shock, because i had planned that amount for my father's heart surgery to be taking place in the month of February 2nd week.
Accenture was my seventh company, i got my PF amount without any problems from my previous employers and chennai PF office.
I am totally unhappy with the way officials working in Mumbai PF office, can we take it up with their superiors?
Request your immediate attention and resolution.
Regards,
Jagadish B.