Ace Creative Learning — Deficient Service

Address:

Bangalore, Karnataka

We are customer of Airtel with over 300 mobile connections. We pay bills regulalrly and never defaulted. However, we find that Airtel does not update payment records against each of 300+ SIMs and stops numbers from out-going calls. This affects our business especially if SIM's of our Marketing staff are blocked, for NO FAULT of them or Ace, but mistakes from Airtel. Even after making several calls and sending eMails with payment details the numbers continue to be barred, making us lose business and affecting our customer satisfaction. This cannot be tolerated. Please initiate strict action against Airtel and get us appropriate compensation for our losses. Thanks !