Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 25%
Submit a Complaint
27371
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1400
down
687

Phone:
Phone:
up
665
down
374
+91 11 4266 6500
[Head Office]
up
305
down
210
+91 11 4666 6100
[Head Office]
up
172
down
153

Additional info
Customer satisfaction rating
25%
Complaints
27371
Pending
12341
Resolved
5049
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (1949)

Complaints with pictures are more trusted and informative    View all

Airtel Customer Care related pictures (1949)

Airtel Complaints & Reviews

Sort by:

Airtel — Postpaid to prepaid conversion problem more 2 months 9980491741

 karthik e karthik e on Feb 23, 2017
Hi,
I have been using the same mobile number more 4 years. I was relocated Bangalore to Chennai unable to do NMNP so I converted to postpaid connection. They took around 60days the process and I submitted the Address verification 3 times then I got postpaid connection then I used postpaid connection around 8 Months. I paid all the pending payment for postpaid connection.
I requested postpaid to prepaid conversion request Airtel outlet show room Chennai month of Jan but still my number not yet converted to prepaid connection. RECHARGE IS NOT HAPPENING. I called many time to customer...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Wrong information in recharge

 Nabarun Paul on Feb 23, 2017
Very disappointedwith your service.
After a long time being with your network.
There are wrong communication wrong guidelines form your telephonic service. Also not provided proper information. Even they are not respond as shortly also .After two time recharge still I am not used my offer pack . Please short it as soon as possible. Either Sorry to say that I can't go with you in future....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — As of now Funds not Refunded

 sharpdsc on Feb 23, 2017
Sir,
I Paid Rs.600/- for airtel broadband conncetion. but your airtel technician said in your area(Villivakkam subway) conncetions are full so could not gave the conncetion sorry. After that i received a call from Main airtel office. they said sorry for the inconvenience your amt will be credited in your a/c in 15 days. but as of now i didn't receive my money. so pls do me a favor....
Complaint comments  Read comments Complaint category Business & Finances

Airtel — Prepaid not completely activated

 Sasikala Sivasubramani on Feb 23, 2017
Hi,
I have migrated my airtel postpaid number to prepaid two days back. Sim got activated, but am not able to check special offers or balance, and not any USSD code runs in my mobile number.
I am not able to recharge my number online as well.
Though i called customer care several times and also mailed them, i am not getting any proper response. How can i use it without recharging?

Please don't waste customer's time. Resolve it soon....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — No incoming/outgoing messages

 aaryanram on Feb 23, 2017
I'm Ramesh Naidu using your Airtel no 09848917510, which I have ported from idea recently. . Messages are not been sent .. please rectify .. I have tried to modify all my message settings but no improvement. Please rectify it immediately as this no is primary no. I have lots of transitions .. OTP's are getting problem.. no in/out messages to this no .....
Complaint comments  Read comments Complaint category Family & Relationships

Airtel — Last 15 call details

 Mritunjay Oraon on Feb 23, 2017
Honorable Sir/Madam

Please provide me the last 15 call details of my Airtel 4G number 9939584992 to my email :
mritunjayoraon@gmail.com
I m in a big problem as somebody misuses my number and makes me fall into troubles as well as my data and balance is misused. Several times I felt into serious quarrels as somebody sent nuisance SMS and calls to some hostel girls and I was blamed for it. Please help! But I don't know to whom the calls are subjected to and I want to find out the culprit as the person rings to his friends as well.
Please help and take me out of...
Complaint comments  Read comments Complaint category Business & Finances

Airtel — Installation not done charges paid

 Angel_1727 on Feb 23, 2017
Hi,

My name is Sumit Garg
I booked airtel fiber net internet connection executive vissted me and collected documents and i also paid the installtion charges after that I didn't get any updates from last 5 days I am trying to reach him but he is not picking the call executive name sathish no 8056212424 .It seems he is a fraud cheating customer and running away with thier money .could you please investiate the issue or else he may cheat other customers as well. If we search with mobile numbers he has different site (chennai airtel and airtel one) .I should be having a pic of...
Complaint comments  Read comments Complaint category Broadband

Airtel — Irresponsible Madurai Airtel Customer care at Annanagar

 Coolabdulla on Feb 22, 2017
I am using airtel network more than 7years
I am lost my airtel mobile number at last week Friday, purchase new sim with my old number at Saturday evening but till now my sim card was not activated
Madurai annanagar 80feet road Airtel customer care is very irresponsibility
Kindly clear this issue
I believe to airtel customer care.
Mobile No is 9994277925
Sim no is 8991940912995277707
I am already 5 days try to Madurai Annanagar Airtel customer care but till now sim card was not activated

Thanks & Regards
M. Mohammed Abdulla,...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Poor service recieved from airtel broadband connection

 Rikun on Feb 22, 2017
Applied for the airtel broad band connection and paid an amount of 3620 inr on 6th jan, 2017 but after doing numerous followups with airtel, never get to know what went wrong with the installation and why we have not received the connection yet. Requested full refund but yet to receive that as well till date. Not sure what kind of service is being given by airtel. This incident needs to be reported as airtel is simply cheating people with their poor service. Most frustrating experience i had with airtel.
Looking forward to see some resolution on this issue.

Thanks!...
Complaint comments  Read comments Complaint category Broadband

Airtel — Undue delay in resolving complaint — compensation

 Jagdip Vaishnav on Feb 22, 2017
Copy of mail sent to airtel, airtel openly fools consumer,
Exploit consumer, do not adhere to business ethics

Sir


Complaint against airtel
Mobile no -8451042810


I do not agree with your views. Issue remains unresolved since more then a 25 days
[1]i have made calls outgoing or received incoming calls on whats app only, then why charged
[2] airtel has charged on incoming calls made by airtel, received by me at usa, even mobile data is switched off
[3] when app facility through wi fi is free where...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Humiliating behavior in the name of airtel broadband

 emailforsk on Feb 22, 2017
I have been using Airtel postpaid SIM for the past few years. Since I came to know about Airtel Broadband connection being somewhat stable and trustworthy, I opted for an Airtel Broadband connection for my residential area at Chennai by registering in their website. My friend (who stay with me) also did raise the same request on the same day unknowingly. After a few days, since no-one called back, I raised one more request via the costumer care.
Now this is the starting point of the story, this request was raised some 6 months back and ever since I am getting calls from Airtel once in EVERY...
Complaint comments  Read comments Complaint category Internet Services

Airtel — Fooling and cheating customers

 vatsalshah1212 on Feb 22, 2017
Hello

I had raised the issue dotel/e/2017/03022 also i had provided cancel cheque and passbook scan copy to them as they had mentioned and they committed me that within 3 days you will get account with main balance amount and last 6 months of data recharge because not able to use those data.

I had talked with "seep dutt" and same day that person followup with me 3-4 times for same.

After that 4-5 times i had sent followup email but they are not replying me. So, i had include the net (National escalation team) and appeallate and got call that we did not...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Cash charged without a reason

 denin4161@gmail.com on Feb 22, 2017
I am outside the country right now and i did not recharge for an international roaming offer. Today i attended a call and got 30 rupees cut from my main balance and that is a general problem. But i got charged again 50 rupees for an international roaming service for which i did not request for. Please be kind to send me back my money which u cut for an unwanted reason...
Complaint comments  Read comments Complaint category Unauthorized charges

Airtel — Calls getting disconnected

 Sheetal Sinfal on Feb 22, 2017
Sir,
I've been using my prepaid sim for 1 yr now..past 1 month I'm staying out of india...I'm able to receive msgs from advertisers...but unable to receive or make call from my Indian sim

Pls let me know the procedure to activate it.
Otherwise I fear my sim gets deactivated due to no usage
Kindly do the needful at the earliest

Thank u sir....
Complaint comments  Read comments Complaint category Other

Airtel — About 9540427665 converted in to postpaid

 jitndra*1985 on Feb 22, 2017
Dear sir we have converted my prepaid no. 9540427665 to post paid through ONE POINT ONE SOLUTON Pvt. Ltd., 339, udyog vihar, phase 4 Gurgaon-122016.
Sales executive tolled me that no. is activated same sim no. but sim no change without any information. and sim card not provide on dated-22.02.2017 . we have faceing a lot of problem because my no is closed on dated 15.02.2017. so please solve my problem urgently and provided me my sim card....
Complaint comments  Read comments Complaint category Department Stores

Airtel — International roaming activation deducted without my permission

 MuraliVenkatrao on Feb 22, 2017
I am using Airtel prepaid numbers:
97312-99049 and 98459-55791.

For the number 97312-99049, on Jan 4 and Feb 2, Rs 99 was deducted for international roaming rental even though roaming was turned off on my phone. This was done without my permission and reduced my balance to zero, causing considerable inconvenience.

For the number 98459-55791, on Feb 21, Rs 99 was deducted for international roaming rental even though roaming was turned off on my phone. Again, this was done even though roaming was turned off and data was turned off.

Please refund...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Delay in migration from prepaid to postpaid

 Harsh Mapara on Feb 22, 2017
I had requested for migration from Prepaid(7667887729) to Postpaid for my existing airtel connection on Feb 16 2017. Post which documents were collected from me and the initial payment was done online for the processing. Even after 5 days my request has not been processed. I got calls from them several times asking for confirmation of document submission and reference number for verification. But till date I neither had their representative coming in for verification nor any update about migration. When I tried to complain on their web portal no complain got registered. Need a proper response for...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Worst network in this world

 Samuel0079 on Feb 21, 2017
I booked airtel broadband connection before 12 days but still i didn't got connection when is came to asked them everyday they used to say within 24 hours u will get this connection but 12 the day happened still didn't got today their saying we can't give u connection lots of stresses came and rude customer services and rude manager and the person who came here to get money his name is ramesh he is also not responding engineers not responding it gives mentalical stress so iIneed my money and should pay demaraged to Me coz of stresses please help me :'(...
Complaint comments  Read comments [1]Complaint category Broadband

Airtel — Landline dead, still not taking any response

 deepam0203 on Feb 21, 2017
The complain is from garha, jabalpur (Madhya pradesh). On 13th feb my landline was dead on complaining that day the customer care told me that your services will be resume by 19th feb as we are facing major fault which is affecting 200 km of your area. They don't even submit a complaint. On investigating i found that my neighbour has a live connection. My services were still not resume on 19th feb so i again make a call to customer care on 29th feb they again gave me a date that on 22 nd feb your connection will again get resume. But when i told them that my neighbour has a live connection the customer...
Complaint comments  Read comments Complaint category Internet Services

Airtel — Tv id 3013043095

 Subit Dutta on Feb 21, 2017
On 17/02/2017 I tried torecharg my TV ID 3013043095 for Rs 285 by debit card POS 021710817900 airtel_ccavenues but not recharged and the money is not refunded till date I called customer care and I was told that the money will be refunded by next day. I am waiting for that till now and also now-a-days I find that after recharge no information is coming to my mail Please solve the matter on urgent basis...
Complaint comments  Read comments Complaint category Internet Services

Recently Discussed

(0 minutes ago)
Shine.com
Fake call asking for Rs2600 for providing interview call
(0 minutes ago)
Mswipe Technologies
Discontinue of service / cancel our rent charges
(1 minutes ago)
Airtel
Refund not credited
(3 minutes ago)
Mswipe Technologies
Fraud transaction
(4 minutes ago)
Airtel
DTH disconnection

Featured Complaints

www.bdomains.com