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Airtel Complaints & Reviews

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Updated: Dec 22, 2025

Complaints 54712

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21973

Unresolved

32739

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints(54712)

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I kindly request a refund of ₹1, 500, which I had paid for a broadband connection.

It has been more than a month, but I have still not received the refund. Your team informed me that the broadband connection could not be provided at my location. As the service was not delivered, I request that the paid amount be refunded at the earliest.

I have been waiting for a long time, and I kindly ask you to process the...

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I have paid and done the reverification process and still don't have access to the network . Outgoing calls blocked for days despite completing re-verification TWICE in the app and getting 'successful' messages. App showed wrong screens asking for nominee details (which is NOT needed for normal mobile KYC). Turns out the SIM is registered in family member's name without my knowledge, even though I bought it myself years ago. No proper guidance,...

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Dear Sir/Madam,
I am writing to lodge a formal complaint regarding the continuous non-functioning of my Airtel Fiber Wi-Fi connection for the past five days. My internet connection has been completely unstable and unusable since 5th December, 2025
I have contacted Airtel Customer Care multiple times, but the issue has not been resolved. The service request numbers provided to me are: service request no-[protected]. Despite...

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Address: *Registered Office Address:* Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase -II, New Delhi, Delhi, India - 110070

Website: www.airtelpayments.bank.in/register

I am not satisfied with Airtel Payments Bank's policy, I strongly disagree with it.

PNO [CASE:38810496] Request for Permission to Create Airtel Wallet Savings Account Closed. 99067XXX43

1. HILAL AHMAD MIR (Mail)

Subject: Request for Permission to Create Airtel Wallet Savings Account Closed. 99067XXX43

Dear Airtel Payments Bank Team,

I hope you are doing well.
br...

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Dear Airtel Customer Care Team,

I am [censored]anshu Kumar Singh, an advocate registered with the Bar Council of Delhi, and a long-standing Airtel customer using the mobile number +91-[protected].

I recently shifted to my new residence at:

JD 17/6, Second Floor (Right Side)
Khirki Extension, Malviya Nagar
New Delhi – 110017

Since moving here in November, I have been facing...

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Address: No 92, "Sri Rama Samartha", 2nd Cross, Aiwshwarya Enclave, Alkola, Shivamogga Karnataka, 577204

Hi,

I am having issues with Internet from October, during month end it stops working. I have made additional payment of 99 twice and it did not help and work. So, I want INR 198 to be refunded.

Current plan to be changed from 1519 to 1199, and current month bill payment will be made as per 1199 plans.

And update the the address as below:

No 92, "Sri Rama Samartha", 2nd Cross, br...

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I have been facing the subject issue since July 5 onwards. We are using Airtel 999 monthly rental plan that has got VIP Services, not sure what it means. Right from the initial shifting installation delay by 2 days, complete chaos by Airtel's Vendor team who have partnered here. The latest incident is when Airtel is not able to resolve the network issues which occurred day before yesterday until almost 48 hours. Service Request [protected]...

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Address: 560090

In October, I changed my mobile number to a new Airtel connection and faced significant issues from the start. I visited three different stores (Vidyaranyapura, Malleswaram, and Mathikere) a total of six times trying to activate my connection. Despite multiple Aadhaar verifications, I encountered repeated authentication failures.

The problem escalated when I was pressured to buy a family postpaid plan with four connections,...

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Address: 268 vinus velly jalandhar

I have wi fi with Airtel which I was closed 3 month back through 121 help desk and communicate to company i have removed all wi fi material from my system but there are regularly harrassed me on call from past days regarding my bills now I am harrassed with this kindly help me to close this wi fi Registed with my number [protected]...

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This is to inform you that Asylum van in many states are wrapping people especially girls in the bondage and using various equipments for making them psychic case so as to threaten hospital staff to earn commission by selling a chemical which is illegal but used to treat patient in extremely critical cases but it has many side effects. They are doing this because Asylums are not getting any funds. Asylum employees are loosing their jobs....

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Address: Bhubaneswar, Odisha

Dear Airtel Team,

I am writing to raise a complaint regarding my Airtel Xstream Fiber connection. I have already made the payment for the new connection, but the installation has not been done yet. The Airtel employee assigned for the installation is not responding to my calls or messages.

Here are my details:

Name: [BINAYA KUMAR NAYAK]

Registered Mobile Number: [[protected]]br...

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I had signed up for 5999 plan. On landing tried to sign in to their their airtel thanks app to check if the plan got activated. Suddenly one sign up page pops up. I agree, and lo! I was signed up for another plan for 2499 without second confirmation and my knowledge. (Post paid connection)

I follow up with the customer service and they say that they cannot do anything. I feel cheated that end up paying so much for nothing thanks...

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Address: Hafrada, Hafrada

**PART 1**

Subject: Request to Remove Past Wallet Data - Unable to Open Account on [protected]

Dear Sir/Madam,

I am unable to open a new account on my current number [protected] because your system still has older wallet records from my previously closed accounts.

Below are the details:

1. Inactive Mobile Number [protected] (Aadhaar-linked wallet account closed)
br...

+10 photos

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On 18 October I have recharged with 99rs for data plan but due to airtels mismanagement I was unable to use it when I complained about it they haven't provided a solution and instead upgrade my no to postpaid and every time I complained just told me to wait and never give solution my money is wasted and I want strong action against them they Made my recharge invalid upgraded my no to postpaid without my consent and made me recharge again...

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My experience with Airtel Wi-Fi has been terrible — frequent outages, careless relocation handling, and rude customer service.

[protected]_WIFI

I raised a relocation request within the same area, which was accepted despite Airtel Fibre not even being available there. After that, I’ve been repeatedly harassed with calls asking for the same details again and again — especially for router pickup.
br...

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My Wi-Fi is not working from past two days. I’m constantly getting the messages that it will be fixed soon, but that is not happening. I would request Airtel team to fix it as soon as possible and give me the compensation for the two days for which I have not received the internet service.

This is my Airtel Wi-Fi number[protected]...

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Address: India

I’d like to share my experience with Airtel Broadband, which led me to cancel the service and still struggle to get my refund back.

I had taken an Airtel connection with full payment in advance, expecting reliable service. Unfortunately, I faced frequent disconnections, poor network speed, and no proper response from customer care despite multiple complaints. In one month, I could hardly use the internet for just 4–5 days.br...

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On Thursday 16th October, 2025 I finally managed to get a friend to pick up a representative from the Airtel showroom located very near the Adyar depot (Chennai metro underground terminal construction ongoing near this showroom). While I was very grateful both to my friend and the Airtel showroom representative for their kindness to visit me for the final verification step, I was stumped by the phone camera A.I. not being able to capture...

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Address: 226 SHIV KUMAR URF KAPLI VPO KUHNA TEHSIL RAKKAR DISTT KANGAR 177043

Website: airtel problem

Dear Airtel Team,

I am writing to formally raise a complaint regarding the network issue I have been facing at my residence in:

Shiv Kumar V.P.O Kuhna Tehsil Rakkar Distt Kangra PIN CODE 177043
Mobile no.[protected]

Issue Description:

For the past 2 OR 3 years, I have been experiencing very poor or no network signal inside my home. While Airtel network works fine in nearby...

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Address: Gurugram

I am writing to you regarding a problem I have been facing for the last 10-12 days almost.
I have been an Airtel customer with a same number ([protected]) which I have been using for the last 13 years. Paying bills on time, it has been my Primary number for so many years and now due to an unfortunate situation where my Number got deactivated my mistake while converting to esim on my new phone.

Currently, I am based...

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