Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 25%
Submit a Complaint
40496
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
7838
down
2754

Phone:
Phone:
up
4044
down
1678
+91 11 4266 6500  [Head Office]
up
1801
down
912
+91 11 4666 6100  [Head Office]
up
1005
down
711

Additional info
Customer satisfaction rating
25%
Complaints
40496
Pending
4325
Resolved
8679
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (4395)

Airtel Complaints & Reviews

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Airtel — network issue in eon it park

 swati21jaiswal on Nov 13, 2019
I work in Eon Free Zone office in Kharadi, Pune.Though the network show as 4G but it is not getting connected, not loading any site or playing youtube videos.

Internet requirement is very necessary as I need to do quite a work from office only like bill payment or any kind of transfer.And if net does not work it is really quite disappointing

Please see i[censored] can help on this, as my 8-9 hrs went in office and without internet on phone it is really frustrating....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — unnecessary sms alert

 Bapi Guha on Nov 13, 2019
In our family we have three Airtel connection for three handset. The mobile numbers are [protected], [protected] [protected].It is really
irritating that three days before the end
of the validity period you start to send sms. We receive at least 10 to 15 sms
per day. Even at the time of call a voice
message is given. We are well aware that if we do not recharge within the due date we will not be able to call anyone and it is absolutely our concern
to run our connection smoothly.
So immediately stop sending company sms to the above mentioned numbers
and...
Complaint comments  Read comments Complaint category Other

Airtel — mobile or computer cannot find airtel 4g hotspot in wifi list

 Mohammad6363 on Nov 13, 2019
Hi
I am Mohammad,
I hope you are doing well.

Its was almost 5 months which i used my Airtel Hotspot. one day when i wanted to connect my mobile to Airtel Hotspot i coudnt find Airtel in my mobile Wifi list. beside that it cannot be connected to computer. also the signal is ok i mean it is green light.
Please help me to solve this problem.

Thanks.
Mohammad ASghari...
Complaint comments  Read comments [4]Complaint category Electronics & Appliances

Airtel — recharge and usage issues

 Joyal Mathai on Nov 13, 2019
I have ported my number recently from idea postpaid to Airtel prepaid, the sim got activated last night but after that I am unable to recharge new Airtel connection and also when I input the number on different payment/recharge platforms like paytm, Google pay, & Airtel app it still shows my number as idea postpaid up east (previous network and circle) and also unable to recharge, I am really disappointed with the services of Airtel, I regret switching to Airtel...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — no able to recharge through app

 vasudeva varma Indukuri on Nov 12, 2019
Its AIRTEL
My latest recharge history.
Number: [protected]Name: Vasudeva Varma IndukuriEmail id: [protected]@gmail.comtried recharge at: 9:12 PMrecharge amount: 399App: Airtel AppPayment through: Airtel bank

After many many mails to the airtel team, no proper response. My Main Number is airtel, now i am lost i i don't have any mobile connectivity, i am not receiving bank messages, no calls, no banking similar to be like "Just f--ked up!!!"

I am trying to recharge my airtel account, nothing is happening. I am also attaching screenshot please, kindly...
Complaint comments  Read comments Complaint category Mobile Handsets

Airtel — no proper network in my area

 Tasha.abs on Nov 12, 2019
Hello... I am living in an meghalaya, india in tura...in an area called rongkon. The network here is pathetic even though it shows 4g. Calls drop all the time and the internet is impossible to use.. There are many airtel users around this area who are greatly suffering.. Please send your engineer or whoever is capable of dealing with this matter.....
Complaint comments  Read comments [4]Complaint category Products & Services

Airtel — billing and unethical practices

 keshavjain2012 on Nov 12, 2019
Hi
I have been a customer of airtel since last six years. I have two numbers operated under postpaid. One is 98922xxxxx which is my regular number. Another one is 8971xxxxx for which i had requested a disconnection in the month of july. The disconnection team insisted even after my initial denials, that we can convert the number to prepaid directly from here. So, i said ok. However, there was no update even after two three week. When i finally queried they say said that we cant do anything from here, you have to visit the airtel store. Why didn't they say this to me in the first instance...
Complaint comments  Read comments [6]Complaint category Mobile Service Providers

Airtel — airtel dth looting customers

 Ajay Kumar on Nov 12, 2019
I had channel 256, &flixhd as part of my kerala mega hd package and without informing the customer they removed it and added a few other news channels which i'm least bothered about. This is atrocious and i want to object such decisions taken by the dth providers without informing the customers. Now i will have to pay additional 19/month for a channel which was part of my package when i ordered it....
Complaint comments  Read comments [5]Complaint category Satellite, Cable DTH TV

Airtel — damage during installation and higher prices charged than in promos

 sheetalkuthial2007 on Nov 12, 2019
I purchased multi dth connection of airtel which as their customer care was for 1100.00 something but when engineer actually installed the same charged 3300.00 and also made some damage to walls
When i made the complaint to airtel customer care they said its a third party case and they charge higher. How come i know its third party when the engineer was sent from airtel office to me.
New connection of airtel hd is not for 3300.00 and when company is installing just a second setup box and charging 3300.00 in name of wire, camera, recharge and setupbox is not justified.
Companies...
Complaint comments  Read comments [5]Complaint category Satellite, Cable DTH TV

Airtel — false promises and inappropriate behavior

 AmitDalal99 on Nov 12, 2019
I recharged my above mentioned number for
Rs 1699/- through airtel app on 11 nov 19 at 0930 hrs by internet banking. Immediately after recharge i received following messages in the sequence mentioned:-
From precharge "thank you for recharging. Your new pack with unlimited call and data benefit will start from[protected]. Till then your current pack benefits will continue."

From erecharge "recharge done on[protected]:24am, mrp:rs1, 699.00, gst 18% payable by company/distributor/retailer, valid till:#, transid[protected]. To check your balance, validity, call tariff and...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — incorrect registered name on sim card

 Bhaven Shah on Nov 12, 2019
They have registered my name as 'bhaves' which is actually 'bhaven'. Now i am having problem with my sim card, i am unable to call, my incoming call is busy by default & they cannot give me another sim card. Neither can i port it into any other company nor do i get speed on internet. I ported my idea number to airtel for fast internet speed. Please solve the problem as i unable to use the servies....
Complaint comments  Read comments [1]Complaint category Utility Services

Airtel — fraudulent registration

 kartpyne on Nov 12, 2019
I wanted a pre-paid connection without my permission the sales person has given me post paid. I was never asked or informed about it. I even asked the guy for confirmation, he said it is pre-paid and then he without my knowledge has given me a post-paid number. No he is telling me i have to pay 499 x 3 bill only then i can convert to pre-paid. I using other networks jio and vodafone where for three months my prepaid charges are only 499. Why will i opt for such a expensive plan. I have been deceived and subjected to mis-information.

It would be great shame if this type of miscreants...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — I would to like to get my number back

 faiz faizzi on Nov 12, 2019
Dear sir/mam,

I mohammed faiz. Using a sim card of tata docomo number +91 [protected]. As tata docomo is merged with airtel. I couldn't able to contact tata docomo as all the service has been closed. The reason i need this number because i have given this number in my bank, passport and all my accounts. I humbly request you to activate or issue me sim card with the same number as soon as possible.
Please let me know the procedure how to reactivate or get new sim card..
Yoyrs faithfully,
Mohammed faiz...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — internet data fraud 10gb deducted without any notice

 apunanupk on Nov 12, 2019
I buyed asus zenphone max pro m1 i was to get 12 months 10gb extra data exvery month.
Till 8month i received after that i haven't received so i complaint on mail they have provided me extra 10gb data with validity till 2jan 2036.
I received it so because it's validity was till 2036 i was using as less as possible data so that this data can be helpful to me in case of emergency.
I recharge extra rs48 2-3 times in which i receive 3gb extra data with that period validity only i. E. 2jan 2036.

Issue - last week my data was 10gb i have also attached a screenshot now...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — I want to deactivate postpaid service for airtel dongle

 sreedharv on Nov 12, 2019
I don't know how the new month data start i didn't want to use the date so please deactivate the plan.
-issue date on nov 12 2019
-my name is valli sreedhar
-my number [protected]
-my airtel dongle number [protected]
-deactivate the service adv 6 months plan
- money problem so i don't want use the data pack
So please grant to deactivate my airtel service...
Complaint comments  Read comments Complaint category Broadband

Airtel — airtel dth issue reference #96974744

 Mohammed Asrar on Nov 12, 2019
Hello team,

I have raise complaint for airtel dth stb is now working @9th nov.

Without resolving the issue i have received message from airtel team stating that issue has been resolved.

Till now this issue has not been resolved.

Could you please validate and do the needful.

Regards,
Mohammed asrar
Cell: [protected]

Airtel dth reference : 96974744...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — no network from past 10 hrs

 Abhi Arun on Nov 11, 2019
There is regular network breakdown in this town (Krishnarajpet) the same happened 2 days back, and the customer service was not helpful.. They did not agree to my statement that there is no network. They kept on saying there is excellent signal in this area.. I am not the only one facing this issue.. Whole town has been effected.. Everyone is fed up with airtel and now they are switching to other network and i am doing the same.. I know there will not be a reply.. I must say it is a worst network in this town.....
Complaint comments  Read comments Complaint category Telecommunications

Bharti Airtel Ltd[email protected] not helping us escalation team

 GauravMagar on Nov 11, 2019
Respected Sir

My Name
Gaurav Ramnath Magar

This is my Airtel Number
[protected]

This is latitude and Longitude
19.44548
75.28916

Allternate Number
[protected]

This is my address
Land23 erandgaon taluka Shevgaon District Ahamadnagar Maharashtra 414502

We had huge network Coverage problem in our area ..no network is available whole village is distracted from Airtel Service

We had given many complaint to Bharti Airtel Customer Desk, Appellate Desk, Nodal...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — poor signal in my house

 Chhotu Ram Yogi on Nov 11, 2019
I'm using airtel newwork since last 15 years, previously i get good signals in my house, but recently since last few month, signal status in my home is very bad, neither i can call from my room nor receive call. My phone shows out of range status most of time and missing lost of calls.
It is requested to please send a responsible person to my house to check network signal status and do the solution in my airtel network.
My contact no. Is [protected]...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — no signal inside my house

 harbal98 on Nov 11, 2019
I am using airtel newwork since last few years, previously i get good signals in my room, but recently since last few month, signal status in my room is very bad, neither i can call from my room nor receive call. My phone shows out of range status. It is requested to please send a responsible person to my house to check network signal status. My airtel mobile number is [protected] and an alternate number is [protected]....
Complaint comments  Read comments Complaint category Mobile Service Providers

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