Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 25%
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Airtel Customer Care

Bharti Airtel Ltd.

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore District
India - 560078

Customer Care Phone Numbers and Contacts


+91 11 4266 6500
[Head Office]
+91 11 4666 6100
[Head Office]

Additional info
Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

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Airtel Customer Care related pictures (1962)

Airtel Complaints & Reviews

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Airtel — Sim number is deative

 ashish rabari on Feb 28, 2017
I am ashishkumar jayrambhai rabari .

sir my sim number is 9898444440 i have use this number one week nd last sunday 12 am this sim is out of service nd deactive . i mail sundayHYPERLINK "" nd he is rply me bt he say visit nearest airtel store nd submitt ur document so ur service is start bt sir today i visit airtel store nd submit my document storr exacutive say sir ur sim is activat in 24 hrs bt he call me 3 pm today he says sir this number not booked so sir i mail nodal officer he is call back and i talk to nodal officer he is a good response for...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Sending wrong bill and demand already advanced paid money

 SANDIPMOTA on Feb 28, 2017
My airtel broadband no is 7940324349.
i had already paid for six month advance bill for internet and for call charges to all over India. stil company sending the bill and demand the money. when i contact to customer care they said me that this the company`s policy and they cant do nothing.
airtel company is doing cheating with the valuable customer and have no worried about his good will in market.

in market there are many service provider who are willing to provide them services to us but we had put trust on aairtel but the airtel had not want long relationship.
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Airtel sim

 satyanarayana cheernam on Feb 28, 2017
I got airtel sim with mobile no. 7276655552 on 25.02.17 from a local retailer at Rajpura, Maharashtra. After waiting 2 days it is not activated. In mobile display showing company name airtel. But signal is not showing. Changed in other mobiles also. Sim is not working . Confirmed. Not yet activated by this time.. Requesting needful for its activation please....
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Postpaid Fraud

 gvishnug on Feb 28, 2017
Hello, last month one of executive from Airtel called me and told, they can give me a 499 plan which is having 7gb of Internet free every month, 100 L/N SMS free, roaming incoming free. She told me that it's 549 plan with Rs.50 off. So I decided to apply MNP and change to Airtel. But now I am getting only 2 GB Internet and its 549 plan and not 499. I am cheated. Please help me from this fraudsters or help me to apply for number portability. Thanks...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Sim change

 abhishek2182 on Feb 28, 2017

I have been using an airtel prepaid number for over 6 years which I bought from a local shop by giving my ID and photo. Suddenly I got an SMS saying SIM change request has been submitted which I never did and my number stopped working. When I called customer care, they informed me that the number is not under my ID but under a different person's ID. I want that number to be activated on the old SIM or give me a new sim with the same number, if required, take my correct ID and other necessary details now. How can a number be assigned to another sim without my consent.
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Claim data 3gb mujhe de te nahi hai free me

 Parmar Samir on Feb 27, 2017
Meine naya phone liya hai usme mujhe my airtel app download kr ke 3GB free milega 12month k liye aur 121 pr call krne ka kaha. To castmer care wale ko pata hi nahi. Hai. Ap log aise bewakoof kyu banate ho aise hi time barbad kr te ho saf saf mana bol do na k free nhi a jayega. Me vodafone prepaid use kr raha hu usme mujhe turat aa gya aur aap log postpaid hote hue b nhi kr sakte.
Mera 8530000566 no. Airtel me postpaid tha woh meine mnp kr ke kiya vodafone..

Lagta hai mujhe ye no. B mnp krna padega aise hi banate rahoge. To....
Complaint comments  Read comments Complaint category Business & Finances

Airtel — Money deduction from credit card

 anmolsri on Feb 27, 2017
On 25 feb 2017 i did a recharge through airtel site on my mobile number 810102574 but the recharge got cancelled due to authentication form bank with reference id hcmp5142999284 but the money was deducted from my credit card.
So i contacted my bank for the above issue they told me that they have verified the amount but merchant has not claim till yet, if the merchant will not claim till 27 feb 2017 then they will revert the money into my credit card.
But when i contacted them after 48 hours they told me that vodafone has claimed the money and they cant do anything now. They gave me...
Complaint comments  Read comments Complaint category Online Shopping

Airtel — DTH Account not maintained by Airtel team

 Nagendra Pn on Feb 27, 2017
Sir, several times raised a complaint against services on every airtel dth recharge. I made a payment of rs 100 for 3 months subscription of pogo on16th jan. It's disconnected after one month. Also informed to airtel staff. Still continuing with hopeless service. I am planning to stop unprofessional services from airtel & totally frustrated. It is also happened on dth recharge of rs 828 (For 3 months) made on 29 dec 2016, getting sms to recharge again and again. Kindly help me to get a good service without raising acomplaint or call to customer service every month. Airtel customer service team is...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Airtel — Sim activation not processed

 Jugal Sai on Feb 27, 2017
I bought a sim from the retail store near to my residence and he said that the sim will activate in 10 minutes now it's 4 hours and I got a message that sim will be activated within 4 hours, now also the sim is not activated and it's too disgusting that to file a complaint at airtel presence, it's saying that the mobile number is invalid and I need the problem to be solved as soon as possible....
Complaint comments  Read comments Complaint category Telecommunications

Airtel — My SIM is allocated to someone else

 Buvanesh Ram on Feb 27, 2017
I have been using my mobile number 9790120076 for past 9 years.I recently was out of station for 4 months. when I inserted the sim it showed inactive, I came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, DEMAT, PAN detail, Aadhaar account. My privacy is at risk as all the sms (Verification code, OTP, URN) still goes to this number and I am fully prone to fraud as well because of exposed information. How irresponsibly my 7-8 years old number was allocated...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Non activation of tariff for the internet recharge done on 22nd feb 2017

 Colonel SC Pandey on Feb 27, 2017
I did a rs 44/- net banking recharge for terrif recharge in my mob number 9760848626 on 22 feb 2017. The money has been deducted from my account instantly but the terrif rates of my local & std calls have not been revised till date. I spoke on the toll free help line number of pnb. They informed me that i should talk to the custemercare care number of airtel. The problem has not been resolved till date as i am not able to talk to the customer care executive of airtel. All tollfree and payment numbers of airtel are not attending the calls. Tollfree no 18001304444 as given on ibternet is not getting...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — New Connection for Landline

 singh83raj on Feb 27, 2017
Hello, I have raised a request regarding new connection and after verification I have given a cheque dated 28.12.2016 of amount of ₹1000/- but I have not received any intimation about my connection from your good office, my cheque cleared on 04.02.2017. After that I am calling on your customer care no. 121, your executive inform me that my connection is closed because of non availability of any port in my area and he also informed me about the refund process, so my refund process ticket no. AORa5e158, it has been almost 1 month now and still i am not getting my refund amount. Please let me know...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Airtel — Wrong Commitment to Customer and Fake bill genrated Contact No is 7742091136

 s28090573 on Feb 27, 2017
I have Seen that Airtel Many time generated Fake bill i have completed proof of this and also they have fake commitment to customer for retail to him purpose,

i have lodged complain on fdated 09th Jan 17 complain number is 73423632 regarding for committed service not provide by the Airtel, I have raise Mobile Port request from Airtel to other tele-come operator then i have received Customer retail service call from the Airtel they have committed some of good valuable service to me if i am use continue Airtel service then i agree which but when i received Written Confirmation regarding...
Complaint comments  Read comments Complaint category Internet Services

Airtel — Wrong number recharged, please help

 Suyamendra S on Feb 27, 2017
I have Wrongly recharged to another airtel number (9845861430), my correct number is (9845861430), please help me to get back the amount of Rs 200.

Kindly revert the amount which i wrongly recharged.

Your Mobile number : 9845861340

Wrong mobile number : 9845861430

Amount : 200

Transaction Reference Number 170227579815

Transaction ID - 170227579815...
Complaint comments  Read comments Complaint category Mobile Handsets

Airtel — No signal has been coming in my home

 Healthcare Aur Upay Hindi on Feb 27, 2017
Dear sir,
This is my third request its been over a month, with repetitive mail to you and also registering my complaint on 121, no action has been taken yet, no signal has been coming in my home till 27.02.17, i am not sure what are you doing but this kind of service i was not expecting from Airtel itself.
your person has visited my house still i havent recieved any resolution nearly 27 days have past.The person comes and check signal and he said he send report (Also said " rest is not my responsibility'), what shocking is from airtel message comes is that the probn you elem is resolved...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — High bill without usage

 Travel Bazaar on Feb 27, 2017
We have been using Airtel service provider since many years. This time 1 of my colleague mobile no. 9686681128 had been to South Africa and we activated International roaming of 5999/- pack and though we have activated we got 28k/- bill. We have all the proofs that we can prove that she didn't use net. Kindly help and take strict action. sent many mails but no response....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Unknown numbers associated to my airtel number

 Sejal Bhat on Feb 27, 2017
I keep getting bill notifications and calls for some unknown landline numbers related to my airtel mobile number 9611802434 for the last three years. I have NO LANDLINE. These unknown landline/broadband connections show up as my associated accounts when I log on to airtel as well. I have been asking the provider to fix it for years now with no resolutions nor do they give me an option to delete it myself -- I have tried on website as well as App.
These are the unknown numbers I would like deleted:
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Airtel Network Problem at Raniganj

 Mandeep974 on Feb 27, 2017
I m Airtel customer from last 10 years i havent faced any problem but from the last 2 months i m facing a drastic network problem. which leds to reduction of my balance without any outcome over the call.mostly all airtel users residing near shisubagan are facing the same problem of network and this is very irritating and if it happens further that if we would be facing the network problem further i will be bound to switch over to the other network....
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Pre Paid connection to Post paid connection

 Prajesh Pareek on Feb 26, 2017
From last 10 to 15 days, I am regularly in contact with your customer care representative requesting to change my pre paid connection to post paid connection all the time they use to assure that there representative will reach within half an hour or 3.00 pm to 5.00 pm everyday but no one has come till todate. I do not understand what is going on why airtel service has gone down. I must say poor service. please let me know the reason....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Unable to change my Broadband Plan since 1 month

 praveenyadav2005 on Feb 26, 2017

I raised plan change request to Airtel on 7.Feb.2017 since then the harassment has started. I made ample of calls to customer care for change of my existing plan every time they said sever is down but during my last transaction they clearly mentioned that I am not in there database and since then no service request number has been provided. I have emailed them for that also zero gravity response till date.
Today I called up again, the same response is there that we are helpless.
Email Id - is not working.
Complaint comments  Read comments Complaint category Broadband

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