Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 27%
Submit a Complaint
39833
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
6636
down
2332

Phone:
Phone:
up
3389
down
1403
+91 11 4266 6500  [Head Office]
up
1451
down
755
+91 11 4666 6100  [Head Office]
up
834
down
575

Additional info
Customer satisfaction rating
27%
Complaints
39833
Pending
6314
Resolved
8908
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (3585)

Airtel Complaints & Reviews

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Airtel — recharge of rs 179

 Anu Meinam on Jul 19, 2018
I recharge yesterday for Rs 179 thinking that i will get unlimited calls+100 sms/day+1gb data/day.But my expectation was wrong. I am getting only 1gb.why you are giving 1.4 GB/day for Rs 199 and only 1gb for Rs 179?it is just difference of Rs 20.I am really disappointed today with your unjustifiable service.i think i should change my sim into jio.please do something before i change my mind....
Complaint comments  Read comments Complaint category Internet Services

Airtel — no network coverage for almost a years

 Pauria on Jul 19, 2018
Please close down your company unlike aircel your company have every right to close down cause you advertise falsely about your network speed where as in my area, let's not talk about weeks or months it's almost like a years now that we don't get proper networking service students suffer business man suffer... The public have every right to arrest you for all those false promises you've advertise . This is a complain of fustration and anger...
Complaint comments  Read comments [2]Complaint category Education

Airtel — network problem waste of money

 Priya Roshini on Jul 18, 2018
Is this a 4G network? Waste of money even Jio is better than ur Airtel network.. all my friends have already changed network tomorrow am also changing to idea..waste of using this anymore..it takes 5 mins to load a page while browsing..I can’t able to update apps also bcos of signal problem totally waste only using this Airtel network.. recharge amount is more but am getting proper service from this network.. so am changing for idea.. not only in my area Airtel is totally waste in many places.. am from West Mambalam, Chennai.....
Complaint comments  Read comments [5]Complaint category Mobile Service Providers

Airtel — prepaid sim of airtel to reactivate blocked for not using

 Konathala Raju on Jul 18, 2018
Please re active my prepaid airtel no.[protected] becasue of not using more than 3 months this is in other country. Now i want to use this sim several office documents are attached with this sim number . I kindly request you sir pleae re activate my sim as early as posssi8ble here i will pay the necessary amounts through recharge kindly cooperate me in this matter asa early as posssble .

Thanking u
yours faithfully
k raju
10-2-21/a
putchala street
vizianagaram...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Airtel — postpaid number closure

 chutiyaspicejet on Jul 18, 2018
I started using Airtel postpaid connection in May 2018 for temporary use. After using this card I requested Airtel to disconnect this number after paying all dues. Airtel suggested to convert this postpaid number to prepaid by visiting nearest store. When I visited store they told me that It is not possible to covert or discontinue postpaid number before 90 days from the day of issue. Now I have to pay postpaid bill unnecessarily. This is very disappointing that these service providers doesn't care once the sim card is sold to the customer. I WANT TO CLOSE THIS CONNECTION BUT NOT ABLE TO CLOSE THE...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Airtel — unable to send or receive any sms on new 4g sim. [Resolved]

 ArnabRoy8927 on Jul 18, 2018
I recently changed my old 3g sim to a new 4G nano sim with the same no. My aadhar verification was done and sim was provided from a local airtel store. After 24 hours the sim got activated and I was able to make and take calls. However the SMS services are not working. I am unable to send or receive any SMS on the number. My old sim was from Uttarakhand Roorkee, My new Sim is from Delhi. My aadhar card is from West Bengal. I don't think that is the problem otherwise the call service would not have been activated. Its been 48hrs and I am still unable to use SMS services....
Complaint comments  Read comments [5]Complaint category Mobile Service Providers

Airtel — mobile of prepaid sim for network issue

 Bidya Bharati Pal on Jul 18, 2018
In my Airtel prepaid sim, there is neither incoming and outgoing of calls possible, nor messages are recieved and send. But Net is working. Internet is slow but still working.
There is a seriously great problem of network for incoming and outgoing calls.
So, please solve the problem as soon as possible because it's causing a great issue. Sometimes calls are working and sometime it's been cut by showing Call Ended....
Complaint comments  Read comments Complaint category Mobile Handsets

Airtel Network — non connecting of outgoing calls

 MALLA VENKATA RAMANA on Jul 18, 2018
My number [protected]. After completing all formalities for sim porting and up gradation to 4G, out going call say “cannot be connected this call try later”. Daily I was visiting your office and they send mail to concerned people further say technical problem for last 29 days. My recharging is expiring tomorrow. Please do needful at the earliest. Thank you...
Complaint comments  Read comments Complaint category Utility Services

Airtel — regarding cancellation of my telephone

 mohanprintersmdu@gmail.com on Jul 18, 2018
Sir, I am mahendran, bearing my telephone number is[protected]. Sir i have given disconnection of my telephone on 6-7-2018 itself, and the chennai management side has talked about, and i told that i have shifted my business to another place so disconnect my telephone. but still now it is in active condition.
please do the disconnection of my telephone immediately immediately.

thanks and regards,

j. mahendran.

[protected]...
Complaint comments  Read comments Complaint category Business & Finances

Airtel — how to remove outgoing calls barring

 chaitramanas on Jul 18, 2018
Hi,
I am in Almaty, Kazakhstan right now. I recharged my airtel number with international roaming pack but I am unable to make calls to India. whenever I am trying to make call, I am getting a message as 'outgoing calls barred'. I checked my phone settings also but I don't have nay such option called 'call barring' in my phone. Request you to help and resolve this issue at the earliest...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — airtel prepaid mobile service mobile no. 9418187730

 Mast Ram Rana on Jul 18, 2018
Your services have become Worst for the last one week. We have to dial at least 3 to 4 times to get the talk clear. It has been becoming one way on majority of time & it irritates the consumers. If you can not provide the services for which you were famous before the Jio Telecommunication entered the communication Network, then you should tell your unhappy consumers for porting their numbers....
Complaint comments  Read comments Complaint category Telecommunications

Airtel — unauthorised deduction of balance for unasked for services and no refunds after services are stopped

 Shaktishali on Jul 18, 2018
Airtel activates some unasked for service periodically and deducts substantial amounts each time. They provide a number 1552230 for stopping the unasked for service but never refund the money deducted. Recently they deducted 35 rupees out of my balance for activating an ICON service but did not refund the 35 rupees later after I requested the service to be stopped. Isn't this plain stealing. This is not the first time. No wonder some people in our country drive around in cars costing crores. Imagine how much money airtel made by stealing 35 rupees from each of its at least 1 to 10 lakh or I am sure...
Complaint comments  Read comments Complaint category Unauthorized charges

Airtel — speed of the network

 PavithraAa on Jul 17, 2018
My data network is very much slow and it is getting very weak day by day 😐.. It is very difficult without proper internet connection at case of emergency. Please do resolve it quickly.. It is an kind request and do it immediately.. My network is very very very slow and I can't handle it. I am very much Frustrated as the data network is very slow. Please do consider and resolve it...
Complaint comments  Read comments Complaint category Internet Services

Airtel — change to prepaid connection

 JBKapasi on Jul 17, 2018
I have Postpaid connection of Airtel. My mobile no. is [protected]. Since I am not much using my this no, .I want to change to Prepaid connection. I have visited Airtel store multiple times since last 3 months. They are saying there is a system error. I am just just fad up of going to store. I request you to help in changing from Postpaid to Prepaid connection....
Complaint comments  Read comments Complaint category Telecommunications

Airtel — outgoing call is closed

 Shweta Jaiswal (SHSHL Senior Dietitian) on Jul 17, 2018
Dear sir,

My airtel Mobile number is [protected]. i have outgoing call problem on my number. please solve my problem immediately on my this no. All outgoing calls is closed.

But why have you done that without even SMS intimation or anything ?

Isn’t this bad way to treat a customer ?

Regards
shweta.jaiswal@sharda.ac.in
Mob. No. [protected]
Greater noida...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — network problem- airtel

 aaqibbhat on Jul 17, 2018
We at jk bank corporate headquarters are using airtel post paid connections under jk bank plan. But we are badly suffering due to network issue.It is very hard to make calls and listen to the voice of the caller. We are now forced and constrained to make calls from other network. It is requested to kindly resolve our matter, otherwise we may have to switch to other network.

Aaqib nazir
mob no.-[protected] jk bank chq, srinagar 190001...
Complaint comments  Read comments Complaint category Banks

Airtel — charged for services without my consent

 Valery on Jul 17, 2018
I just re charged my mobile with 120 talk time to my shock after some time i have a balance of only 21 rupees they have charged me for services i have not asked for this is cheating and i am trying to stop this service abd losing money on messages they have not even told us how to stop these services so they can make more money. This shows that airtel is having poor service compared to other operators. I would ask you to reverse this amount as I am not using this service and I cannot stop this service coz lack of information....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — annoying messages

 Khalid Jalal on Jul 16, 2018
Airtel — please block unwanted calls a n d messages

7 Reviews
Raju Kundu on Feb 12, 2018
Submit a Complaint
Dear sir,
I am Khalid Jalal one of the airtel customer in malegaon . Now few days i received many massages from "a$-tfarot" related to information of calls and massages deduction wuth duration (As same as when any call or massage occured). But in those moment i was sleeping or not handling my phone. So i am little worried about that who called or sent massages. Please help me come out this problem and block those kind of things from my airtel...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Airtel — no network at our home

 mehraricha99 on Jul 16, 2018
Respected sir/Madam

I don't how Airtel claims to say Best network provider.We are facing no network at our home since last 2 years. Airtel is charging us for their service but in return no service is provided.

I am in conversation with Airtel over mail chain since last year but no solution have been given yet.Every time they say we are working on your problem but till date no resolution have been given not even a temporary solution.The network issue is irrespective of postpaid or prepaid connection.

We can't receive/dail calls while we are at home, we...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — my 12 years old no was assigned to someone without notification

 Sandeep4airtel on Jul 16, 2018
I have been using my mobile number [protected] for past 12 years plus. I recently was out of station for 8 months. When i inserted the sim it showed inactive, i came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number to some one else? This number is update in all my bank accounts, demat, pan detail, aadhaar account. My privacy is at risk as all the sms (Verification code, otp, urn) still goes to this number and i am fully prone to fraud as well because of exposed information. How irresponsibly my 10 years old number was allocated...
Complaint comments  Read comments Complaint category Mobile Service Providers

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