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Airtel Complaints & Reviews

www.airtel.in

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Updated: Oct 10, 2026

Complaints 54829

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21980

Unresolved

32849

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints(54829)

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I have an airtel black plan, which was put under safe custody. I tried to get the service activated, but the company didn't activate my plan again. Then I tried to deactivate the service, and they are not deactivating either. I have been to the airtel store, tried to call the customer care, and did everything in my power. But they are not deactivating at all. My bill is getting accumulated, when I am not even using their services. My dth...

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Address: KHARIAR ROAD

I have been using Airtel mobile number [protected] continuously for about 16 years as my primary number. Recently, the SIM was blocked and I was informed that the number is registered in another person’s name in your system.
I am the genuine user of this number, which is linked to my bank accounts, UPI, email, and other critical services. I am ready to provide:
My Aadhaar and PAN (original + copies)
Proof of long‑term...

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My Airtel Xstream Fiber connection has been completely non-functional for the past 3 days. I have already raised a complaint, and the system generated Service Request [protected].
I have received a message stating that an engineer visit is scheduled only for September 24th, leaving me without internet for 4 full days. This delay is completely unacceptable and is causing severe disruption to my work and daily activities.
As per...

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Address: Kerala

When the signal type is selected 5G only, there is no service. Search shows Airtel. But when selected connection error. There is 5G recharge. So now I am getting 4G at the cost of 5G. 5G label is there at the top right corner. But it is not connecting....

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Address: Criper Road, Konnagar, 712235

Website: www.airtel.in

My name is Debolina Biswas (Mobile: [protected]), and I am raising this complaint on behalf of my mother, Sumita Biswas (Mobile: [protected]).

My mother's SIM was blocked due to a name mismatch. The name associated with the SIM appears to be "Sumitra Sur Biswas", whereas her correct name as per her Aadhaar Card is "Sumita Sur".

To get this issue resolved, my mother visited the Airtel Store near Criper Road, Konnagar...

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Receipt no. [protected]
Customer name V Chitra
Contact number [protected]
Product Order ID CRPEV9USW3

I have been offered a new Broadband connection on 13.09.2026 over Phone (Mobile Number[protected] by the Airtel Staff Vimal Raj . On 14.09.2026 morning he had called and took 2 OTP's and asked me to Pay Rs. 1500 online towards Deposit which will be adjusted against 2 months free rental.
I...

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Taken a new connection in airtel broadband.
Paid 1500 as requested, it has been nearly 4 days, still the connection is not installed.
Poor customer service.
Fake promises....

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I would like to formally raise a complaint regarding the extremely poor customer service I experienced with Airtel Fiber.

When I initially contacted customer care to inquire about disconnecting my fiber connection, I was informed that whenever I wished to discontinue the service, I could simply call customer care and the disconnection would be processed within 5 minutes.

However, when I called again two days...

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Address: Kondapur, Hyderabad

I am extremely disappointed with Airtel’s network service. I have been facing frequent network issues and repeated call drops, which are seriously affecting my ability to make and receive calls.

I have already raised this issue multiple times and escalated it to the Appellate Authority, but despite repeated complaints, there has been no effective or lasting resolution.

This is no longer an occasional issue—it...

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Extremely disappointed and frustrated with the current state of the Airtel Thanks app! Ever since Airtel decided to shut down Wynk Music, the HelloTune activation and management system has become a complete disaster. The in-app search engine is completely broken and totally useless.

When trying to search for standard and popular Bengali songs (such as tracks from the movie 'Angaar'), the database fails to fetch the actual...

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Address: Ahmedabad

I have allpied for airtel wi-fi connection and paid Rs.1500/-. on 9.1.2026. Though wi fi is not installed yet, I received message that " your wi fi ID is activated. first bill will be due on 2.2.2026.

I wonder how wifi ID is generated without installation.

Since then, I am requesting to either install the Wifi and start proper billing from installation date or Refund my money.

I am following...

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Address: jagdalpur

I am krishna ku pandey i was running bsnl sim with the number [protected]. on july 26th 2026 i initiated the process of mnp by sending the message on 1900. process was sucessful and i got message with code which i gave to airtel office jagdalpur. akash shukla did the formalty and he informed me that within few days it will be airtel number of yours.even i recharged with rs 299 also.
till date it is showing process only and now i am...

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I want to cancel WiFi connection post paid of Airtel But there complaint number email doesn’t work No link in app or website to communicate with company only pre preferred tabs are there not acceptable any messages
Please guide...

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I am an Airtel Xstream AirFiber customer (Account: [protected]) subscribed to a 40 Mbps plan. For the past 3 weeks, my download speed has been severely throttled to ~1 Mbps–10 Mbps, making the internet connection unusable.
Notably, my upload speed remains normal at 49 Mbps with low latency (12ms), confirming that local cell tower signal, reception, and router hardware are functioning properly. The issue is a backend profile provisioning...

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On 6th July 2026 I have done recharge for airtel but not activated. still i get message saying recharge not done so not able to make any calls....

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Raised wifi connection with deposit amount 1500 and installation not done not refunded my amount...

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I am filing this complaint against Airtel for deficiency in service and misleading advertisement. I have recharged my Airtel prepaid number with the ₹349 plan, which clearly includes the benefit of "Unlimited 5G Data." The Airtel Thanks app confirms that my plan is eligible for Unlimited 5G, and I am using a 5G-compatible smartphone in a 5G coverage area. However, as soon as my daily high-speed data limit is exhausted, my mobile internet...

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Address: Last Line Kishor Nagar, Behind Patil Coaching Classes, Amravati-444606

I have an Airtel Wi-Fi connection ID is[protected] and the internet is disconnected since 3rd June. I have raised request [protected] to restore it on 4th June but still it is not resolved. The technical person came on 4th June but said that router need to be changed, then on 7th June another technical person came and told that my previous connection was change from the point when it is installed. I am a working professional work on basis...

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My number [protected] was recently moved to the postpaid plan of Rs 699, which entitles me to add a family member to this existing connection. I have raised a request from the Airtel app to port and add the number to my plan. For which an Airtel executive is supposed to visit my house. Accordingly, a Ticket was created. However, no one visited, nor did I receive any call regarding the same. Instead, the ticket was closed, mentioning that the...

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