Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 28%
Submit a Complaint
35081
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
6896
down
2412

Phone:
Phone:
up
3520
down
1469
+91 11 4266 6500  [Head Office]
up
1515
down
782
+91 11 4666 6100  [Head Office]
up
869
down
603

Additional info
Customer satisfaction rating
28%
Complaints
35081
Pending
4583
Resolved
8420
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (3530)

Airtel Complaints & Reviews

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Airtel — postpaid bill payment: charged excess bill without resultion of my complain regarding range

 Munishwar Maske on Sep 21, 2018
I complained to Airtel company that my sim no. [protected] had not range in my resident area 10 months ago. When I am using internet it takes very much extra time that means very slow internet speed. And company charges me full payment that I used internet extra, even I complained about that. After that I refused to pay the bill then my sim is blocked by company and added extra charges of RS. 308 even my sim is blocked. Now my complain is that company should have to refund my payment of extra uses of internet because it is very slowly due to low range and I already complained about that 10 months...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — 20rs has been deducted

 Krishna Kumar Sajjan on Sep 20, 2018
Got a message saying that rs.20 has been deducted from my account though iam not using any primezone service. I have not noticed that rs.20 has been deducted and the message also i have not noticed. I just noted the message . Please check and refund my deducted amount. Please acknowlege my complain. Message appears like below:"thanks for using primezone. You have been charged rs 20.0 from your airtel mobile account. For more services, call 56789...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — disconnect my laneline connection

 lalaji@123 on Sep 20, 2018
Dear sir/madam,

my lane line no./broadband[protected] in the name of ashok kumar ( advocate ), my altarnate mobile no. [protected], so please my laneline/broadband connection is disconnect justly because your service is bad & your visit service department is bad. Your service department my complain regarding not solutions & your service department is my connection disconnect without my permission, so my request please my connection is disconnected.

Thanks
ashok kumar aggarwal
(advocate)
b-514, first floor,
nit, faridabad(hr)-121001...
Complaint comments  Read comments Complaint category Law & Civil Rights

Airtel — fraudulent motives and abject neglect with regards to my issue.

 Author Bhaskar J Paul on Sep 20, 2018
I had ported an Idea sim to Airtel based out of Siliguri under the prepaid plan. The sim (Airtel) was handed to me wrapped and stapled in a piece of paper. On activation I realised that I was given a postpaid connection. On visiting the Airtel store non of the staff offered to resolve my issue. The sim was blocked and now I am left without the sim....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — reg: amount not appring in airtel.in (pgsi)

 anand1019 on Sep 20, 2018
Hi my credit card last two month auto paid for www.airtel.pgsi www.airtel.inin this transaction title but have not use for this category app and any other why are u my knowledge not informed this amount your site taken so kindly refund this amount suddenly stop this service I have attached my last 2month your amt my credit card debit statement pls review and refund my mail is anand1019@gmial.com

Regards
Ananda Rao...
Complaint comments  Read comments Complaint category Credit Cards

Airtel — mobile phone repair under airtel secure

 jyotijolly08 on Sep 20, 2018
Hi,
I had sent my motorola phone to airtel secure for repair, as my phone's speaker wasn't working properly. Before sending it to airtel, I got it checked at motorola service center and they told me the supply point for speaker has become loose. So I already knew what exactly was the problem. When asked to one assist and airtel secure people about the issue, they told me that the phone had liquid damage. And, the best part is my phone never fell in to water and no liquid ever entered it. So, I asked them to send my un-repaired phone back becaus eif they were not able to identify the problem...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — I am give you suggestion.

 Deeip on Sep 20, 2018
Airtel waale bhai jo bhi ho...2g thik hai baaki 3g aur 4g band kardo.tumhare bas ki baat nhi hai.3g, 4g service provide karaane ki.Bas tum log jo ho bade sahar ke liye provide karte ho.. jio se kuch to sikho.jangal jhaar se lekar chhote mote gaao tak apni 4g service provide kara rha hai..vo 4- 5 mb ki speed ke saath.Aur tum to bhai vip ho garibo ko kaha se puchhoge.Meri baddua hai ki agar tumne aise hi provide karaya to tumhari jo company hai..vo hamesha ke liye band ho jaayegi...jio ko takkar dena hai to jhukna sikh lo..jhuk kar k tum koi chhote insaan nhi banoge...india bahut bada market hai..india...
Complaint comments  Read comments Complaint category Mobile Handsets

Airtel — sim not working after porting to airtel

 Sai Pranav on Sep 20, 2018
Hi,
I have recently applied for sim porting from Jio to Airtel. I have informed that the port shall be done by 20/sep/2018. Accordingly my old old sim got deactivated but my Airtel hasn't be activated yet. It doesn't even show any signal in my mobile.

Its been around 12 hrs and my airtel sim is not yet activated. Ihave seen similar complaints on the web stating that this kind of porblem hasn't been solved . I hipe that won't happen in my case...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — sports pack not active as per offer given on call

 Ravindra Zipare on Sep 20, 2018
Yesterday morning I have received a call from airtel dth call center with reference to INDIA VS PAKISTAN match. They offered me a special recharge of 715 rupees and their representative told me that if you recharge before 1.00 pm all the sports chanel will be activated, according to which I have recharged my account immediately at around 11.00 am in the morning. But still I have unable to watch any sports chanel and most importantly I have miss yesterday's India vs Pakistan match.
This thing happened with me second time. Same thing was happned at the time of IPL as well.
So please...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Airtel — 9910771468

 subhash khanna on Sep 20, 2018
Through pn b rewards point i requested a recharge of rs.175 /- on 16/09/2018. Pnb confirmed it vide transaction id [protected]. At 3.47 pm.& the same was confirmed by you vide message dated 16/09/2018 at 3.48pm vide your trasid[protected].. My mob. Is not showing the balance please look into it & take corrective steps

Thanks

Subhash khanna
253 bank enclave
Luxmi nagar
Delhi 110092...
Complaint comments  Read comments Complaint category Other

Airtel — deducted rs. 20 in the name of prime zone services

 AshokReddyKonda on Sep 19, 2018
Airtel has deducted rs.20 from my account balance. I got a message saying that i have subscribed to Prime Zone services. I really dont know what is prime zone services and what it contains. When i called customer care, they are saying i have subscribed while using internet by mistake but the fact is I dont have a active internet pack. My onternet pack was expired on 15 sep, where as money was deducted on 18 sep.

This is a new way of stealing of money from customers....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — internet speed is very poor

 vinodvrm525 on Sep 19, 2018
I am a airtel customer past 8 year, I am facing the problem while accessing the Internet I have recharge 448Rs plan which includes 1.2 GB/per day with 4G speed even after that I'm unable to load any page in my mobile due to internet speed, The speeds looks like worst then 2G, I am paying the good amount of money so that I get good benefit they are making fool to customer .I have complete before as well till now problem not resolved .The problem with me is consistence . I don't know how you guys are deciding that your network is the best network stop making the fool to customer .You are not providing...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — cheating & no resolution about the network & service issues

 mpatel.e144 on Sep 19, 2018
Just One Month before i.e. in August 2018, I Port my Important moblile no. for the office as well as Home since many Years, to AirTel Network, we the assurance of Best Network & Data Speed with 4G, 128K SIM. But I having problem of Network & Data Speed Since the day SIM is activated.
I have communicated over phone & mails, many times but still no improvements, day before yesterday They blocked my Outgoing Calls, due to no payment issue.
How AirTel force Customer for Payment without giving any services.
In the very first communication I have informed that, no payment will be...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — airtel 4g network is going weak and worst everywhere. i don't understand all employ

 peel flames on Sep 19, 2018
Airtel 4g network seriously is this a 4g speed. It's hell better we should used aircel 2g. Now i m completely giving up on sorrel line because the server which i m using it worst. Right now i want to take out the the airtel sim and destroy it. Here are the options i m giving here is 4g and every line is bad in our state. The sorrel owner better abort on your top of the tower and just on it. And died f u cannot provide us good connection. You are not deserve here in this world...
Complaint comments  Read comments Complaint category Banks

Airtel — please provide call history for the month of june

 balagi999 on Sep 19, 2018
Please provide outgoing call history for the month of JUNE, What is the procedure for this. Since all remaining operators were providing last 6 months details. I contacted customer care, they told me to visit airtel store, i visited there also but there is no resolution. kindly check my issue and provide me outgoing call history for the month of june-2018...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — please provide outgoing call history for the month of june [Resolved]

 balagi999 on Sep 19, 2018
Please provide outgoing call history for the month of JUNE, What is the procedure for this. Since all remaining operators were providing last 6 months details. I contacted customer care, they told me to visit airtel store, i visited there also but there is no resolution. kindly check my issue and provide me outgoing call history for the month of june-2018....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — going through huge losses as nobody is listening

 anubhav9480 on Sep 19, 2018
Sir i really need help, i run a call center in chandigarh it park and i have a toll free number of airtel [protected], problem here is i have in coming issue, when a airtel prepaid customer tries to call me with 4g volt active, he or she is not able to connect to the toll free number.Airtel people are telling me that there is some internal problem of airtel and will be resolved but nothing is happening.
I am tired of calling customer care, my complaint number is 99987690.
It has already been more that 2 weeks now help!!!help!!! if there is somebody responsible reading it...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — payment not credited to your cug mobile no.7259019534

 mnkmys on Sep 19, 2018
We, Mysore Nirmithi Kendra, Bogadi 2nd Stage, Behind Regional College, Mysuru- 570026, (Office Phone No.[protected] and Authorised Person Mobile No.[protected]) is Having Total 38 cug Mobile Phone Connection with Bharti Airtel Ltd. we have made payment of Rs.14169.00 for all 38 CUG Mobile Numbers for the Billing Cycle Period from 02/06/2018 to 01/07/2018(Copy of Bill bearing No.[protected] is attached for your reference) through Ch. No.095101 dated 12/07/2018 drawn on Syndicate Bank, Kuvempunagar Branch, Mysuru. and this cheque has realised on 17/07/2018(photo Copy of Bank Statement is attached...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — airtel broadband connection,airtel account number 7035964362, not working, put on 6 months bill plan without consent

 PalSax on Sep 19, 2018
To whomsoever it may concern

For the details as below for my Airtel broadband connection:

I had taken Airtel 6 months subscription in March 2018, the connection was installed at my home on 9th March and activation was done on 13th March; for which I received an email too.
Yet, my billing was started from Mid February 2018, still there were frequent disconnections multiple times for 10-15 days continuous. I was always reported by customer care executives that we are working on resolving it as on many occasions the cables were broken/cut.

My multiple...
Complaint comments  Read comments Complaint category Broadband

Airtel — mis sold international roaming pack - overcharged

 rvsinformatics on Sep 19, 2018
Dear team,

Our director who was travelling to uk and usa for 1 month and 5 days. We were sold international roaming pack by our local airtel shop on one of our mobile numbers. We are airtel corporate client. We were told that this will expire after month. We were not told that it renews automatically.

Airtel has now charged us twice for international roaming pack which is worth 3, 999 + gst each. We have tried to speak with airtel care via phone, email and even airtel outlet in jammu but no help. They are not interested in helping us.

We were mis sold...
Complaint comments  Read comments Complaint category Mobile Service Providers

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