[Resolved] Adani Gas — About bill amount

Jyoti Gohel

Address:

G 501 sardar patel nagar , gujarat housing board ' near anmol tower , naranpura Ahmedabad 380013

This is regarding our adani gas connection with customer id [protected]. We have noticed that our bill amount is coming continuously more than we use. Last month we were out of town for 20 days and still the bill amounted to around 1793 . So i want you to check if there is any problem and revert to me as soon as possible.
Thank you

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Aug 7, 2021

Complaint marked as Resolved

Adani Gas customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2021

Adani Gas Customer Care's response Dear Sir,

Ref ID – [protected]

With reference to your e-mail and shared concern regarding high bill, would like to brief you that your last four invoices were based on estimate meter reading and same has been revised with current invoice dated 17.12.2020. Estimate invoices as per your consumption pattern are generated in cases where meter reader is unable to note down the reading; same could be revised on receipt of actual meter reading.

Presently with generation of invoice as per actual meter reading there is credit of Rs.1, 793.00 in your consumption account, which will be adjusted against future invoices.

Hope the given information will be helpful in clarifying your query, for any further information or assistance feel free to contact our customer support helpdesk at[protected] or[protected] or e-mail us at customercare.[protected]@adani.com.

Regards,
Customer Care
Adani Gas Ltd.