Adani Gas — First bill issue

My Customer ID is [protected]. In my first bill I have Previous Balance of Rs 2618/- and Opening Balance of Rs 1000/- I had called customer care and they told that it was by mistake and we need to pay only Current Invoice amount and we need not pay Opening balance amount.

It was about a week ago that I had called the customer care but till now appropriate change in the system has not been done. Still it in showing due amount as Opening Balance + Current Invoice amount.

I even mailed regarding the same at customercare.[protected]@adani.com 3 days back but I haven't received any reply till date.

Please do the needful at the earliest as due date for payment is approaching and I need to pay before that to avoid late payment charges.