Adani Gas — No Business Process and Rude behaviour and cheating people

Address:

Ahmedabad, Gujarat

I have submitted an application to do refitting of Adani Gas Connection line due to some renovation work going on my home. They have charged me more than 5000 INR for disconnection of a line and for refitting it will be extra based of length of new pipe. I have made a request to do refitting of my connection ON 20TH Aug 2014 and they told me that as per process it will take max 15days to work to be done. My house is under construction and its flooring is pending due to pipeline fitting not done by Adani Gas. I have insisted them to speed the process and make it happen within short period of time. After so many follow-up calls with Adani Gas Customer care they gave me a date of 4th Sep 2014, which was the 15th day (last day) of my request to be completed. Which is still not done. I am paying extra money to labourer at my under construction site due to delay by Adani Gas People. After doing repetitive follow-up calls on customer care number. Their customer care executives are putting my call on hold and if connected then they are not ready to forward my call to their supervisor even asked repeatedly. It is clearly unethical and non- professional. Now they are saying it will take another week or so and stop responding my call. Adani Gas DOES NOT HAVE ANY BUSINESS PROCESSES, POLICY AND EDUCATED STAFF WHO BEHAVES MANNERLY. This is worst publicly servicing compny in Ahmedabad/Gujarat.