Addmecart — Failure of product delivery and refund of payment

Address:	Addmecart, Gwalior
Website:	www.addmecart.com

I had an order with addmecart ( order#[protected]) on 6/7/21. I get confirmation on the same with a message that the ordered item will be delivered within 4 to 5 days and confirmation with tracking number will be send after despatch of material. But after 30 days passed, the above said item they does not dispatched. So i decided to cancel the order and asked to refund my payment at the earliest. During the frequent days i am dropping mails and chat with whatsapp to get my payment but your response was very poor.