[Resolved]  Addmecart — Used product

I had ordered JioFi JDR740 150 Mbps dongle from Addmecart worth Rs. 2899 on 29th July 2021. I received my product and turns out that it is a second hand product. Kindly refer to the pictures attached to see the condition of the product. I wish to return this product and get my refund. However, the company is not replying to my messages. Please help me resolve this issue.
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Sep 20, 2021
Complaint marked as Resolved 
My product has been replaced
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