Aditya Birla Finance Ltd — Charged penal charges wrongly

Address:Bangalore
Website:www.abfldirect.com

Hi,

I have taken a loan with help of moneyview app, Loan amount Rs 20000,
The EMI was 2529 which is paid 5th of Every month, the 1st EMI was started 5th February 2021, the amount was auto-debited from my account, but in the Aditya birla loan account statement shows, the amount has been received on 13 February and my bank statement shows I had paid on 5th February, I want the penal charges to be waved off,

Name : Seemon C
Mob. : [protected]
LOAN NO: LXS-B[protected]
Company: Aditya Birla finance ltd & moneyview app.
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