Aditya Birla Payment Bank — fund transfer failed

My account is aditya birla payment bank my money is debited on 7 december2018 when i was try to transfer money my other upi where same bank account is added
I was money transfer by paytm upi money rupees is 2000 aditya birla bank. Please solve my problem i have raised quiere many time but no solution
Mob [protected]
You ref[protected]
Acct no [protected]
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