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PayTM Mobile Solutions Complaints & Reviews

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Updated: Oct 17, 2025
Complaints 20048
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1743
Unresolved
18305
Bad 😕 It seems that PayTM Mobile Solutions has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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PayTM Mobile Solutions reviews & complaints(20048)

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N
NSG king
Oct 17, 2025
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Bad behaviour and delay solving problems pay money

Address: Paytm Money Limited, The Hub, 8/2, Sarjapur Main Road, Ambulipura Village, Varthur Hobli, Bengaluru - 560103 Website: www.paytmmoney.com/contact-us
Website: Paytm Money - Online Demat Account, Trading, Direct Mutual Funds & NPS www.paytmmoney.com

Costemer support bad behaviour.many agent wrong speaking.don't reject closer form always bad behaviour paytm money costemer care agent. ACC closer form send only agent and how fill not speaking all agent
allrady sabmit account closer form . Many times lot off ticat closed but problem not solved many times rejected my closer form . costemer care help desk wrong information provide.pleas understand
Many times cal costemer care...
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A
Ajayk123
from Gwalior, Madhya Pradesh
Apr 23, 2025
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Policy cancellation

I purchased car insurance from Paytm mobile on oct 2024 after this in April I converted my car private category to commercial category when I ask for endorsement my policy they will ask to not endorse I have to cancel my policy according to my policy I follow all there formalities for cancellation they said wait for 7 working days it will canceled after 7 days when I ask the status they strictly rejected my request and said that it not be...
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K
Kanhaiyalalbhati
Jun 19, 2024
Jun 21, 2024
This thread was updated on Jun 21, 2024
Resolved
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paytm jackpot fraud: urgent action required for prize delivery

**Subject: Urgent: Immediate Action Required for Delayed Prize Delivery**

Dear ConsumerComplaints.in Team,

I am writing to file a complaint against Paytm regarding the delayed delivery of the prize I won in their contest. Here are the details of my case:

**Contest Participation and Winning:**
I participated in the Paytm jackpot contest on 18th December 2023. On 30th January 2024, the winners...
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N
Nicky_rao_99
May 26, 2024
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Paytm soundbox deactivation

Device id -8198
I have veen trying for 20 days to get rid of this soundbox and the auto deduction for using it.
I don't want it and I was scammed and forced to get this soundbox by saying its free of cost.
Its [censored]in irritating that I can't reach out to cx service not via call not via email not via paytm business app.
No option to deactivate/delete/ unsubscribe this [censored]ing [censored].
Do I need to take legal...
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A
Aniket-kumar
from Kolkata, West Bengal
Oct 19, 2023
Oct 19, 2023
This thread was updated on Oct 19, 2023
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Fraud done by someone else by using my paytm account ( just by having my number only )

Website: Paytm

Hello sir.

I were a paytm user and i had paytm postpaid, enabled full KYC. I had 6000/- paytm postpaid limit...But after sometimes due to some reason that number was closed by Sim Company due to some reason and I had not re-issued my that number( which was linked to my paytm account ). So, that number had been issued to someone else.

But during that time i tried many time to login with my id and password and...
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P
Pritam3691
from New Delhi, Delhi
Oct 4, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
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Refund regarding flight cancellation

Hello,

I would like to bring this to your attention that I had booked the ticket for 30th September 2023(which had to depart at 17:40) of Vistara Airlines through Paytm flights and I had bought the Cancel Protect of 699 for the Cancelation and full refund.

I canceled the ticket on 29th Sept 2023 at 2:56 Pm which is prior to the 24 hrs of flight timings.

I just got the refund of Rs.1487 only....
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N
nikp92
from Delhi, Delhi
Apr 1, 2023
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Payment failed in the POS machine but the amount debited from credit card

I have done transaction of Rs 6000 from my PNB credit card. But the the transaction was failed. Now, i have received message that the amount is deducted from my account. I am providing the following details for your reference:
1. Screemshot of failed transaction.
2. Transaction ID : 20230328010440000847484521128620131
3. Order ID:[protected]

Thanks and Regards,

Nikhil Prabhakar...
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Z
Zeeshan6705
from New Delhi, Delhi
Dec 10, 2022
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Paytm postpaid deu amount

I am zeeshan

My late fee was not waived as promised by the collection agents, i have received calls from paytm postpaid agents stating kindly repay with 8870/- and your account will be closed within 15 dayes, same agents has mentioned on whatsapp also i have paid 8870/- on 24 November, i was offered to settle the payment 8870/- so paid payment online to paytm app, collection guys said pay the amount late fee of 2610 approx...
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S
[email protected]
Aug 20, 2022
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Incorrect loan details added in my CIBIL

I have never taken a loan with ABFL but my CIBIL is showing i had taken a loan of 250 rs and the loan account number is as follows
PYTMPPABFL[protected].

Please can anyone check and resolve the issue...
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D
Dunker
Jun 30, 2022
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Personal Loan disbursed a week ago but not credited in bank account

I applied for the Paytm personal loan on the 23rd of June and on the same day I got the message that your loan is disbursed and transferred to your bank account but it's been almost 6 days and still, the loan amount is not credited to my bank account. I've contacted their funding partner Aditya Birla Finance 7-8 times and every time they asked me to get help through Paytm and then I contacted Paytm for the same but they asked me to create...
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85 other people found this review helpful
85 found this helpful
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Y
yogesh_pareek
Jun 5, 2022
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Paytm Personal Loan- Hero Fincorp EMI Deducted after foreclosure of account and getting NOC

Website: paytm

I had Closed my paytm personnel loan account on 04 June 22 as per attached NOC. Still my account has been credited by a emi of amount ₹4, 874/- from my HDFC account [protected] on 05 June 2022.

Details are as follows.
Name :- Yogesh Pareek.
Mobile No:- [protected].
Paytm Loan Account Number (LAN)- PYTMPLHE[protected]

Hero Loan Account Number (LAN)-DELPPL[protected]...
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C
Chirag672
from Vadodara, Gujarat
Apr 22, 2022
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Paytm Money Account Closing Request

Address: Paytm Money Limited, The Hub, 8/2, Sarjapur Main Road, Ambulipura Village, Varthur Hobli, Bengaluru - 560103
Website: www.paytmmoney.com/contact-us

Hi Team,

PaytmMoney App - 16 Tickets and 10+ Emails Send

Please Please Please Help Me

I want to close my Paytm money demate account. Please process the same on priority.

PFA the closing request form for your reference.

Below are the details:
DP ID: 12088800
Client Id: 06298133

Thanks for your help!

Regards,
Chirag...
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T
tommy101john
Mar 11, 2022
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Sound box

Address: h.no 18 Near Aamwali Masjid jahangirabad bhopal 462008
Website: Paytm

I am Syed mohd ali my query is regarding my refund amount of 299/- regarding sound box.
I purchased sound box online from my paytm Mechent app ..but none of your executive told me that there will be monthy charge of 125/- every month ..before delivery i already told your customer service executive that plz cancell my order but they do the false promise that plz recieve the sound box on e you received the sound box you can raise a request...
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U
Umeshbm
from Bengaluru, Karnataka
Mar 8, 2022
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Postpaid balance issue

Address: Paytm

I wanted to experiment Postpaid on Paytm and applied in Aug, 2021. Later I found it not useful and asked them to close my account after paying the balance on that account.

Now, in my CIBIL, I see I have defaulted on payment to Aditya Birla F L on Rs 12K which is now after interest is around Rs13k. This ABFL account was thru Paytm when Postpaid was enabled.

I tried to reach Paytm 24x7 but their "chatbox" asks...
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B
Bikash6202
from Jamtara, Jharkhand
Mar 4, 2022
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Galti se dusre number pe paise transfer ho gaye hain

Dear sir mere Paytm payment Bank se galti se 300 rupees dusre number se transfer ho gaye hain wo return kara dijiye please sir help me....
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H
HemantSharma41812
Feb 20, 2022
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Paytm Gold Fraud

Website: www.paytm.com

Hi,

I purchased gold from Paytm around 6 grams.
And for the same I requested for the delivery in the form of 2 gold coins.
One of 5 gram and one of 1 gram.
I ordered the coins on 4th Feb 2022.

And on the 7th of Feb someone from paytm called me and informed me that they are cancelling my order.
For which I did received the gold in my Paytm gold locker.

But I also paid...
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A
Arikilla Krishna chaithanya 02
Jan 31, 2022
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I have paid money to paytra1599 to book train 30.1.22 but ticket not booked and payment also not refunded pls refund my money

Refund my money...
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7 other people found this review helpful
7 found this helpful
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F
Fresh look
from Firozabad, Uttar Pradesh
Oct 16, 2021
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Paytm sound box deactivate.

Address: Nagala karan singh Kotla road Sharma Book centre ke samne firozabad

Dear sir.
Sound box ko m deactivate karne ke liye 10 day s
Customer care number per complaint kar rha hu
(complaint number.[protected]
But abhi tak mujhe koi reply nahin mila.. aur na hi Mera sound box deactivate Kiya...
Sound box scooty activate karne ke liye 250 rupaye fees bataiye h..
Jo policy mein kahin bhi likha ni h sound box ko deactivate karne ke 250 charge lagega ...
Aur soundbox...
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88 other people found this review helpful
88 found this helpful
2 Comments
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M
me ratha
Sep 15, 2021
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Transaction failed but amount deducted

Today i did a payment to monginis of rs650…the amount has been deducted but transaction was shown as failed, kindly look into my problem and reimburse my money...
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Z
ZubairMohammad1
Jul 13, 2021
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Paytm KYC hack

Address: paytm
Website: Paytm

Hello sir myself Zubair mohd
my Paytm KYC was hacked i cant use my Paytm Bank Account because of My KYC linked with some other numbers.
Paytm customer support say to complaint on cyber crime and there required for Complaint letter to process my KYC and link my KYC with my account.
so please grand me sir. and i want complaint letter...
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