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PayTM Mobile Solutions Complaints & Reviews

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Updated: Jul 17, 2024
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PayTM Mobile Solutions reviews & complaints(20043)

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K
Karthick157
from Chennai, Tamil Nadu
Jul 17, 2024
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Amount not reflected or not refunded

I made a transaction on Rapido captain app via my phonepe Upi app on the date of 25-jun-2024. After the amount is debited in my phonepe Upi app. But not reflected in Rapido captain app. Rapido captain customer Support told, we didn't receive the amount from our end. And Phonepe customer support told, our side we have successfully transferred to the Rapido merchant. In between the situation I don't know where is my amount ?

Date...
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Address: Paytm (One97 Communications Limited) B-121, Sector 5, Noida, Uttar Pradesh, India - 201301

Unacceptable Delays, Account Suspension, and Denial of Compensation for Paytm Jackpot Prize Delivery**

**Complaint:**

I am filing this complaint against Paytm for several significant issues related to my Paytm Jackpot prize

1. **Unacceptable Delays in Prize Delivery:**
- I won the Paytm Jackpot prize and was informed about it on January 30, 2024.
- Despite multiple follow-ups, I...
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K
Kanhaiyalalbhati
Jun 19, 2024
Jun 21, 2024
This thread was updated on Jun 21, 2024
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paytm jackpot fraud: urgent action required for prize delivery

**Subject: Urgent: Immediate Action Required for Delayed Prize Delivery**

Dear ConsumerComplaints.in Team,

I am writing to file a complaint against Paytm regarding the delayed delivery of the prize I won in their contest. Here are the details of my case:

**Contest Participation and Winning:**
I participated in the Paytm jackpot contest on 18th December 2023. On 30th January 2024, the winners...
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K
Kanhaiyalalbhati
Jun 8, 2024
Jun 18, 2024
This thread was updated on Jun 18, 2024
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urgent complaint regarding delayed prize delivery from paytm jackpot contest

I am writing to express my severe dissatisfaction with Paytm regarding the delayed delivery of the prize I won in their contest. Here are the details of my case:
Contest Participation and Winning:
I participated in the Paytm jackpot contest on 18th December 2023.On 30th January 2024, the winners were announced, and I was informed via WhatsApp on 29th February 2024 that I had won an iPhone 15 Pro.
Document Submission:On...
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N
Nicky_rao_99
May 26, 2024
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Paytm soundbox deactivation

Device id -8198
I have veen trying for 20 days to get rid of this soundbox and the auto deduction for using it.
I don't want it and I was scammed and forced to get this soundbox by saying its free of cost.
Its [censored]in irritating that I can't reach out to cx service not via call not via email not via paytm business app.
No option to deactivate/delete/ unsubscribe this [censored]ing [censored].
Do I need to take legal...
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U
ujala agarwal
May 15, 2024
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unresolved deductions from paytm bank account

This is regarding deductions from my Paytm Bank account for a product, specifically the Paytm Sound Box, which I neither ordered nor received.

Since March of this year, I have diligently reached out to their customer care executives, reporting these unauthorized deductions and seeking resolution. Despite my repeated attempts to address this matter, I have encountered nothing but delays and unsatisfactory responses, often consisting...
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D
Divyanshu.D19
from New Delhi, Delhi
May 8, 2024
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Address: C604, Jvts Gardens Chhatarpur New Delhi 110074

Hi,

i'm Not Received My Order, And Its Showing Delivered By Ekart
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    K
    Kishan Sharma061
    from Delhi, Delhi
    Apr 5, 2024
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    fraud by salesman and company also for stop paytm box

    Address: don't know

    My father is a auto driver and he is not educate after 10th and today is all sector going to digital my father is did not known online app for accept payment for passenger and he is install paytm and one day he stand on his daily stop to pick passenger and a salesman came and he is telling can you need the paytm box and he is saying the benefit of this box there is only 1 rs daily charge in one month after 300 payments successfully but he...
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    D
    Dishinpanmei
    from Imphal, Manipur
    Mar 29, 2024
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    Money deducted twice from my account

    Address: delhi

    I booked my flight via paytm and was charged twice so i tried to reached out to paytm via Instagram, email, 24, ×7 and called through my registered email and phone number but i got no response from paytm. Indigo inform that i can get my refund via paytm since paytm is the 3rd party involved please help me get my refund it's been months since i am trying to solve this issue.
    AND FRAUDSTER AND SCAMMER PLEASE DO NOT CALLED I AM TIRED...
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    K
    Ksanbah Rani
    Mar 28, 2024
    Resolved
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    Resolved

    Delay in Fastag delivery.

    Address: B-121, Sector 5, Noida, UP, 201301

    I ordered a FastTag for a family car on the 16th of March 2024. It's promised delivery date was on the 27th of the same month. It has been a day since the expected delivery date. And I haven't been able to contact them regarding this. I simply want to know when it is actually coming, why is it delayed. But all I got are corporate redirections. It has been frustrating. A company should have a clear customer support that can explain any delays...
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    P
    Pravee
    Mar 4, 2024
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
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    Not delivering ONDC Food Order for more than 3 hours and not cancelling and refund either

    Address: CV Raman Nagar

    I placed an order from PayTm ONDC food delivery on 4th March 2024 11:56AM, and its been more than 3 hours (4th March 2024 3:41 PM) and the delivery is not done. The customer support Chat agent is not responding to any request for status update. There is no number to call, and they have not done a cancel and refund of the amount either. Absolutely No Way to Contact. Pathetic customer support. Do not use PayTm, all they are interested is in...
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    Y
    Yogeesh Hosahalli
    from Bengaluru, Karnataka
    Feb 27, 2024
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    Not settling the amount paid by the customer to the owner's bank account

    Address: One 97 Communications Ltd,One Skymark, Floor No. 6th to 22nd, Tower-D,Plot No. H-10B, Sector-98, Noida-201304

    I have a dermatology clinic in Bengaluru and I have a business account with paytm for receiving payments using QR code. I do receive payments from the customer almost daily. On 17th February a patient tried to make transaction of rupees 4114 on Phonepay at 7.46 pm at my clinic Akshatha skin and Hair Care centre, koramnagala . The transaction wasn't successful and was shown as pending. I asked the patient to make a payment feom different app....
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    Address: Noida

    Dear PayTm Authorities

    I have operating a payTm business account with my mobile number: [protected]. On receipt of a false fraudulent complaint my account got deactivated and now even after submitting all the documents of proof, payTm customer care representatives are denying to get my account activated. Please do the needful and get my account linked with my mobile number [protected] activated asap.

    All the related...
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    S
    Sadiqueali1
    from Delhi, Delhi
    Feb 15, 2024
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    Payment Issue with Paytm Postpaid

    Address: One Skymark, Sector 98 noida Floor No.6 to 22, Tower-D, Plot no H-10 B, Noida, Uttar Pradesh 201301
    Website: paytm.com

    I am writing to inform you about a payment issue that I am facing with Paytm Postpaid service. I have re-paid all the amount 22, 137 on 5th & 6th January 2024 that was due on my Paytm Postpaid account, but still 6, 848.9 amount is showing to pay on the app. This is causing me inconvenience and confusion.

    I request you to kindly check and rectify this issue as soon as possible. Please confirm that my Paytm Postpaid account is...
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    A
    aakritii.9
    from Raipur, Chhattisgarh
    Feb 3, 2024
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    Fraudulent Services

    I purchased a gift voucher of Titan Company worth Rs.4900 from Paytm for making a purchase in a Titan Store on 22nd February 2024. However, I was not provided with the necessary information to avail the voucher and was not able to redeem it. As of now, it has been more than 10 days and I have been constantly trying to get in touch with the Paytm customer support team but haven’t been able to. There is no genuine customer contact number...
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    9
    9822235114
    from Hinganghat, Maharashtra
    Jan 31, 2024
    Resolved
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    Resolved

    Incorrect Transfer To Another Account Bank Not Support

    Address: Sant Tukdoji Ward Sai Nagar Nandori Road Hinganghat

    Hello my name is Bhushan Vitthal Nannaware. My account is in Paytam Payment Bank I did a transaction of Rs 1500 on 29th March 2023. It has gone to someone else's account by mistake. I also reported this to the bank but the bank did not help to refund the money.
    I request you to help me
    Account Number :[protected]
    Branch:- Noida
    IFSC Code :- PYTM0000001

    The account to which the money went :- [protected]...
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    R
    RohitPaliwal
    from Noida, Uttar Pradesh
    Jan 30, 2024
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    Sound box

    Address: D-26 , LGF , Sector 3, Noida 201301

    I tried to connect customer care but did not get connected, I want to surrender my sound box because my business got shut down.

    Please share the process to surrender....
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    S
    sumit112021
    from Gorakhpur, Uttar Pradesh
    Jan 26, 2024
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    Payment not received to the merchant

    On January 6, 2024, I made a payment of ₹10, 700 to a merchant named Shivam Jewelers via Paytm. However, they did not receive the payment. When I contacted customer care, they informed me that the merchant's primary account is closed and that the merchant needs to change their account. They assured me that the money would be transferred within 2 to 3 hours after the account change. Despite the merchant adding their account details multiple...
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    M
    mukedh kumar
    Jan 26, 2024
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    Wrong transaction was made

    I made 2 wrong transactions with a same number [protected] by mistake please give my.money back...
    +2 photos
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    S
    senthamarai kannan Tamilarsu
    from Kottayam, Kerala
    Jan 23, 2024
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    Paytm mall order is not delivered but it marked as completed

    Address: Nodia
    Website: paytmmall.com/myorders/22846727941?itemid=23493128933&type=shopping

    I placed an order [protected] on 18th Jan 2024 on Paytm mall under groceries (SPAR Market) with Rs 225.5/. I got a call from the delivery boy that SPAR team is facing issue in accessing the order and they cancelled the current order and request to place by tomorrow and also shared the screenshot of order canclled. But in the Paytm mall the order was showing as delivered, they are not refunding the amount. I raised the inciden in the payment....
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