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PayTM Mobile Solutions Complaints & Reviews

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Last updated May 15, 2024
Complaints 20038
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PayTM Mobile Solutions reviews & complaints(20038)

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U
ujala agarwal
May 15, 2024
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unresolved deductions from paytm bank account

This is regarding deductions from my Paytm Bank account for a product, specifically the Paytm Sound Box, which I neither ordered nor received.

Since March of this year, I have diligently reached out to their customer care executives, reporting these unauthorized deductions and seeking resolution. Despite my repeated attempts to address this matter, I have encountered nothing but delays and unsatisfactory responses, often consisting...
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D
Divyanshu.D19
from New Delhi, Delhi
May 8, 2024
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Address:C604, Jvts Gardens Chhatarpur New Delhi 110074

Hi,

i'm Not Received My Order, And Its Showing Delivered By Ekart
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    K
    Kishan Sharma061
    from Delhi, Delhi
    Apr 5, 2024
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    fraud by salesman and company also for stop paytm box

    Address:don't know

    My father is a auto driver and he is not educate after 10th and today is all sector going to digital my father is did not known online app for accept payment for passenger and he is install paytm and one day he stand on his daily stop to pick passenger and a salesman came and he is telling can you need the paytm box and he is saying the benefit of this box there is only 1 rs daily charge in one month after 300 payments successfully but he...
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    D
    Dishinpanmei
    from Imphal, Manipur
    Mar 29, 2024
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    Money deducted twice from my account

    Address:delhi

    I booked my flight via paytm and was charged twice so i tried to reached out to paytm via Instagram, email, 24, ×7 and called through my registered email and phone number but i got no response from paytm. Indigo inform that i can get my refund via paytm since paytm is the 3rd party involved please help me get my refund it's been months since i am trying to solve this issue.
    AND FRAUDSTER AND SCAMMER PLEASE DO NOT CALLED I AM TIRED...
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    K
    Ksanbah Rani
    Mar 28, 2024
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    Delay in Fastag delivery.

    Address:B-121, Sector 5, Noida, UP, 201301

    I ordered a FastTag for a family car on the 16th of March 2024. It's promised delivery date was on the 27th of the same month. It has been a day since the expected delivery date. And I haven't been able to contact them regarding this. I simply want to know when it is actually coming, why is it delayed. But all I got are corporate redirections. It has been frustrating. A company should have a clear customer support that can explain any delays...
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    P
    Pravee
    Mar 4, 2024
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
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    Not delivering ONDC Food Order for more than 3 hours and not cancelling and refund either

    Address:CV Raman Nagar

    I placed an order from PayTm ONDC food delivery on 4th March 2024 11:56AM, and its been more than 3 hours (4th March 2024 3:41 PM) and the delivery is not done. The customer support Chat agent is not responding to any request for status update. There is no number to call, and they have not done a cancel and refund of the amount either. Absolutely No Way to Contact. Pathetic customer support. Do not use PayTm, all they are interested is in...
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    Y
    Yogeesh Hosahalli
    from Bengaluru, Karnataka
    Feb 27, 2024
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    Not settling the amount paid by the customer to the owner's bank account

    Address:One 97 Communications Ltd,One Skymark, Floor No. 6th to 22nd, Tower-D,Plot No. H-10B, Sector-98, Noida-201304

    I have a dermatology clinic in Bengaluru and I have a business account with paytm for receiving payments using QR code. I do receive payments from the customer almost daily. On 17th February a patient tried to make transaction of rupees 4114 on Phonepay at 7.46 pm at my clinic Akshatha skin and Hair Care centre, koramnagala . The transaction wasn't successful and was shown as pending. I asked the patient to make a payment feom different app....
    +3 photos
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    Address:Noida

    Dear PayTm Authorities

    I have operating a payTm business account with my mobile number: [protected]. On receipt of a false fraudulent complaint my account got deactivated and now even after submitting all the documents of proof, payTm customer care representatives are denying to get my account activated. Please do the needful and get my account linked with my mobile number [protected] activated asap.

    All the related...
    +6 photos
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    S
    Sadiqueali1
    from Delhi, Delhi
    Feb 15, 2024
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    Payment Issue with Paytm Postpaid

    Address:One Skymark, Sector 98 noida Floor No.6 to 22, Tower-D, Plot no H-10 B, Noida, Uttar Pradesh 201301
    Website:paytm.com

    I am writing to inform you about a payment issue that I am facing with Paytm Postpaid service. I have re-paid all the amount 22, 137 on 5th & 6th January 2024 that was due on my Paytm Postpaid account, but still 6, 848.9 amount is showing to pay on the app. This is causing me inconvenience and confusion.

    I request you to kindly check and rectify this issue as soon as possible. Please confirm that my Paytm Postpaid account is...
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    A
    aakritii.9
    from Raipur, Chhattisgarh
    Feb 3, 2024
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    Fraudulent Services

    I purchased a gift voucher of Titan Company worth Rs.4900 from Paytm for making a purchase in a Titan Store on 22nd February 2024. However, I was not provided with the necessary information to avail the voucher and was not able to redeem it. As of now, it has been more than 10 days and I have been constantly trying to get in touch with the Paytm customer support team but haven’t been able to. There is no genuine customer contact number...
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    9
    9822235114
    from Hinganghat, Maharashtra
    Jan 31, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Incorrect Transfer To Another Account Bank Not Support

    Address:Sant Tukdoji Ward Sai Nagar Nandori Road Hinganghat

    Hello my name is Bhushan Vitthal Nannaware. My account is in Paytam Payment Bank I did a transaction of Rs 1500 on 29th March 2023. It has gone to someone else's account by mistake. I also reported this to the bank but the bank did not help to refund the money.
    I request you to help me
    Account Number :[protected]
    Branch:- Noida
    IFSC Code :- PYTM0000001

    The account to which the money went :- [protected]...
    +3 photos
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    R
    RohitPaliwal
    from Noida, Uttar Pradesh
    Jan 30, 2024
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    Sound box

    Address:D-26 , LGF , Sector 3, Noida 201301

    I tried to connect customer care but did not get connected, I want to surrender my sound box because my business got shut down.

    Please share the process to surrender....
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    S
    sumit112021
    from Gorakhpur, Uttar Pradesh
    Jan 26, 2024
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    Payment not received to the merchant

    On January 6, 2024, I made a payment of ₹10, 700 to a merchant named Shivam Jewelers via Paytm. However, they did not receive the payment. When I contacted customer care, they informed me that the merchant's primary account is closed and that the merchant needs to change their account. They assured me that the money would be transferred within 2 to 3 hours after the account change. Despite the merchant adding their account details multiple...
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    M
    mukedh kumar
    Jan 26, 2024
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    Wrong transaction was made

    I made 2 wrong transactions with a same number [protected] by mistake please give my.money back...
    +2 photos
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    S
    senthamarai kannan Tamilarsu
    from Kottayam, Kerala
    Jan 23, 2024
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    Paytm mall order is not delivered but it marked as completed

    Address:Nodia
    Website:paytmmall.com/myorders/22846727941?itemid=23493128933&type=shopping

    I placed an order [protected] on 18th Jan 2024 on Paytm mall under groceries (SPAR Market) with Rs 225.5/. I got a call from the delivery boy that SPAR team is facing issue in accessing the order and they cancelled the current order and request to place by tomorrow and also shared the screenshot of order canclled. But in the Paytm mall the order was showing as delivered, they are not refunding the amount. I raised the inciden in the payment....
    +2 photos
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    M
    MohitSanjwaal
    Jan 9, 2024
    Jan 15, 2024
    This thread was updated on Jan 15, 2024
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    Blocked my account on false fraudulent report

    Address:NOIDA

    My whatsapp bank account linked to my mobile number [protected] has been blocked by paytm on a false fraudulent report and even after providing all the necessary documents related to the transaction, whatsapp employees are refusing to unblock the account. Related & kyc documents are attached herewith for your reference. Paytm employees are requested to get the account unblocked as soon as possible, otherwise i have no option left other than...
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    O
    ommansarovar
    from Kolkata, West Bengal
    Jan 4, 2024
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Failed UPI Transaction 25000 , Refund Failure in 8 days ... yet not reversed

    Address:FE 450 1ST FLOOR TANK NO.12 SECTOR III

    I have made a UPI transaction of RS 25000 on 27th December 2023 at 06:36 pm ref no.[protected] using Paytm Payment Bank account no. [protected] in the name of Amit Kumar Goyal . The transaction got failed due to some technical error and was informed that the money will be auto reversed to my account within 2 days. As the same was not refunded I called up and lodged a complain with customer care regarding the same and finally got a resolution...
    +8 photos
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    C
    cheenu54
    from Mumbai, Maharashtra
    Jan 2, 2024
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    Mobile payment gone wrong

    Address:New Delhi

    On 01 Jan 2024 payment of 1033/- was made to Mobile Number [protected] from Paytm from my PPBL account UPI Ref:[protected] at 11.25 but the payment went to wrong person and wrong bank account . When the receiver complained about non receipt of payment again 1033 was made to Mobile Number [protected] from GPay from my PPBL account UPI Ref:[protected] at 11.49 and the payment reached the correct person PARULA KHATUN at Kotak Mahindra Bank....
    +2 photos
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    K
    from Pune, Maharashtra
    Dec 31, 2023
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    Unethical Behavior

    Address:Delhi

    Dear Team,

    I hope this message finds you well. I am writing to bring to your immediate attention a matter of grave concern that requires your urgent intervention. I have been subjected to relentless harassment by the Paytm collection team, specifically individuals with the contact numbers [protected], [protected], and [protected], including a person named Miss Shradha Thatte ([protected]).
    Despite my attempts to communicate...
    +6 photos
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    S
    Skalzang Dawa
    Dec 8, 2023
    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Paytm postpaid account not closed

    Inspite of sending multiple requests on Paytm postpaid app for the past 2 months, my postpaid account has not been closed and its still active.

    I have already paid all the dues but my account has not been closed despite this.
    I have already sent multiple emails to lending partner and many requests on postpaid but there is serious ignorance of my complaint and Fraud.

    I need my postpaid account to be closed...
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