PayTM Mobile Solutions Customer Care
PayTM Mobile Solutions Pvt. Ltd.
Customer satisfaction rating: 4%
Submit a Complaint
12378
COMPLAINTS

PayTM Mobile Solutions Customer Care

PayTM Mobile Solutions Pvt. Ltd.

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Address
B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
7067
down
3780

Phone:
Phone:
+91 12 0477 0770
[Head Office]
up
5392
down
2668
up
3480
down
2274

Additional info
Registered Office
1st Floor Devika Tower, Nehru Place, New Delhi – 110019

Customer satisfaction rating
4%
Complaints
12378
Pending
301
Resolved
483
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

PayTM Mobile Solutions related photos (3868)

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PayTM Mobile Solutions Complaints & Reviews

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Paytm Mobile Solutions — TV returned, but PayTM is denying

 partho.das on May 29, 2017
Hi,

I bought a TV from PayTM with Order# 3000195588. The product came without remote and hence I requested for return. The TV was picked from my home(AWB:13655842) by Filed Executive S. Roy.
Now PayTM denying any such pickup. I mailed multiple times, but no one is replying.
Please contact me on 7799633300/9883224599

Thanks,
Prabhat
9883224599...
Complaint comments  Read comments [3]Complaint category TVs

Paytm Mobile Solutions — Balance deducted but not refunded

 Vaibhav Sahni on May 29, 2017
I ordered online to Pizza Hut but it showed error while making payment but my balance got deducted. Paid Rs.580.66 to BILLDESKnut at 8:59 PM. Wallet txn ID:10780837426 Avail. Bal:Rs.2231.18 And it's not yet refunded...
Complaint comments  Read comments [3]Complaint category Clubs, Bars, Restaurants

Paytm Mobile Solutions — Recharge not successful and payment will deducted

 VERMAPRASHANT611@GMAIL.COM on May 29, 2017
I have idea recharge no.9927728061 with Rs.36 on 28-april-2017 at 09:04 PM recharge not success due to waiting for operator confirmation and payment will deducted.
order Id: 3153837321
Next day we will try the same recharge as same no. The recharge was successful on 29-april-2017 at 04:49 AM
order Id:3154830442
Paytm Id:9456482646
So please check the status and refund my balance in my paytm wallet....
Complaint comments  Read comments Complaint category Telecommunications

Paytm Mobile Solutions — Movies tickes issue

 Rohit jadon on May 29, 2017
In treauare island mall paytm shows movies ticet error .
I'm unable to book any tickets in indore cinemas.
Maa ki choot tumhaari ittA KAAFI NI HAI KYA SAMJHNE K LIYE BHENCHOD.
OR KYA ESSAY LIKH DU GAIYA MAIYAA KAA BHUCHAND LOGO .
SUVIDHA k CHUDE BHOSDIKE ..
JABARAN BANWAATE HO 350 CHARACTER HARAMIYO KATEEDO BHENCHODDO WHO'S THE REAL GABRU GAANDUO .
TUM YA ME BHENKELUNDO MADARCHOD K BACHHE...
Complaint comments  Read comments [2]Complaint category Cinema

Paytm Mobile Solutions — Fraud money transfer

 Ankit Chowdhry on May 28, 2017
I received a fraud call imitating my friend who asked for urgent money, later i realised that wasnt my friend and i transferred money to 8126680305, i received a call from 9897670129. Kindly take this into consideration that this person using this number is fraud. Please take this into consideration and see into this matter....
Complaint comments  Read comments [3]Complaint category Unsolicited Phone Calls

Paytm Mobile Solutions — Did not get money to card

 Aishwarya Jayappa on May 28, 2017
I had transferred 500 rs from my paytm account to my Canara bank account before few days and it never came to my bank account I waited for so many days it's been 2 months still I haven't got my money back. First I thought it might take time but still I haven't got it I called my bank branch they told there is no transaction from paytm such negligence behaviour from paytm team I never expected. Me and my friends everyone used to use paytm once this happened we get scared where our money might go I tried to contact paytm in all ways but couldn't reach. My mobile number is9632160052 in which I transferred...
Complaint comments  Read comments Complaint category Banks

Paytm Mobile Solutions — Amount debited my account 49 rs

 Maddi Lety on May 28, 2017
Amount debited my account 49 rs. I am not purcheged any items. Please solve it...
Complaint comments  Read comments Complaint category Banks

Paytm Mobile Solutions — Recharges

 Akshaygoyal15 on May 28, 2017
I recharged my vodafone mobile for rs 1002, (Order id
3300523924). Unfortunately the recharge has gone in as data recharge. My mobile phone is not even data enabled.
Now i am unable to use this amount as my connection is not a 3g connection nor my phone has gprs facility and neither do i use the data services.
I kindly request you to make the necessary adjustments, so that my talk time is recharged instead of data, as this is of no use to me at all as my hand set is basic and does not even have this facility....
Complaint comments  Read comments Complaint category Business & Finances

Paytm Mobile Solutions — Didn't receive any gold balance after, a month. On paytm order solve it earliest [Resolved]

 abhishekvaghela on May 28, 2017
Order no : 3154003113
Paytm cash transaction no. : 9777466666

Sir, i ordered the activa 4g by the april month using offer code gold2500. As mentioned in offer t&c saying that 0.5 g gold as gold balance & rs.2500 will be given after the shipment of the order, now as i recieved activa and cashback rs.2500 too but till today i didn't recieve any type of gold balance. Please reply at earliest, and please solve this problem immediately. I will be waiting for that....
Complaint comments  Read comments Complaint category Online Shopping

Paytm Mobile Solutions — Bluff service

 Zubair S on May 28, 2017
Number one fraud company...

Hi
My contact number is 9916479489 and on 25 th may I transferred money of Rs : 4000:00 to my account by using Paytm# 9738038775 under Wallet transaction id# 1072862565 and
Order number # 3287435009.

Still I do not received money in my account and it shows processing from long time. As I am facing so many issues with paytm I never want to use your online fraud services and there is proper customer care services.

I want my money as earliest in my account

Thanks...
Complaint comments  Read comments Complaint category Internet Services

Paytm — Balance refunded

 pritam raja on May 28, 2017
Order details :- paytm cash transaction no -10217164002

Cc transaction no - 117051057761893

Hello this mail is regarding my electricity bill that i have paid threw paytm wallet, i have payed ajmer vidhyut vitran nigam ltd bill from my paytm account but the thing is my amount is deducted from my paytm account but till now my bill has not been payed it is still showing pending from avvnl side i have already contacted to the avvnl help line they told me that we have't received any amount from paytm side but i payed rs.1540/ from my account but paytm is showing that your...
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Paytm Mobile Solutions — Unable to login on my Paytm account

 Boul chandra Garai on May 27, 2017
My Paytm register mobile number is 9481608806 and I am a Paytm KYC customer. I am using Paytm regularly. I have 15k+ amount on the Paytm. But suddenly from today I am not able to login on my account. Whenever I am entering my credential on Paytm mobile app/website it is telling me to enter valid login ID and password. Then I was trying to go on the option forgot password, and proving my email and mobile and it was saying that it has send an sms/ and email a link, but I didn't received any email or sms. Then when I am calling on the number 09643979797, IVR is telling me that my number is not registered...
Complaint comments  Read comments Complaint category Business & Finances

Paytm Mobile Solutions — Wrong recharge by mistake

 Aayush Khare on May 27, 2017
I have recharged wrong amount by mistakenly for my BSNL number
instead of Airtel number
8817755454. RS. 395, ,
But, , correct amount Rs 349
And, pls help me Refund itt.
The correct amount is 349, on my Airtel numbr
Number is 8817755454
So plz refund it my money..
Or transfer my Airtel number of RS .349
From the same amount of RS. 395
Pls do it.....
Complaint comments  Read comments Complaint category Universities

Paytm — Fraud policy and no refund of money.

 VIJAY NIK on May 27, 2017
Hello,

As per the policies the bank provide with the solution in 48 hours. but in my case with paytm its been more than 7 days but team paytm is just making me fool and themselves by giving obnoxious answer on my simple query.

my matter is as follow;

On 16th May 2017, 11.45.50, I transfered money to SBI from my Paytm wallet. amount is 2, 693 rupees.

The status came failed but the amount got deducted.

IVR says it will take 48 hours to resolve the query.

Customer care service executives says wait for 7 days.
Complaint comments  Read comments Complaint category Banks

Paytm Mobile Solutions — Technical issue with cinema

 Ashwin Bhansali on May 27, 2017
I'm trying to book tickets since morning at the miraj bioscope, jodhpur, rajasthan. But it is showing technical issues with cinema.. So i would request you to solve this issue so that i could book my tickets for the sachin moviesand enjoy it sunday.. I would request you to take a quick action towards this problem and let us book tickets there.. Many people are facing this problem...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Paytm Mobile Solutions — Services and properly not working for my complaint

 Dhaval Ghevariya on May 27, 2017
I was place order Online from Paytm App on 4th May 2017 and they was delivered me wrong Product under Order No: 3215496001. I am Already registered complaint related to that on care@paytm.com but i did not get any Solution.
When ever i call for the status of the complaint they always said that wait for 3-5 day. Did not give me proper reply as well services. So I want to register case against Paytm as well as Related to all persons as company who is responsible for my order....
Complaint comments  Read comments Complaint category Products & Services

Paytm Mobile Solutions — Refund not received

 Gourav Teltia on May 27, 2017
R/s sir
I have book a ticket from irctc and payment thourgh paytm and ticket was canceled and irctc site shown your refund back to paytmg and till of date i dont got my refund. Train cancel ticket details was attached.
Canceliation id-100000161851687 amt 2940- refund date-23-05-2017
Canceliation id-100000156163068 amt 2900-refund date-27-04-2017.

I hope you will do need full as soon as posiblie

Gourav kumar
M.9785983456
Email-gouravteltia@gmail.com
Irctc id-khan_787...
Complaint comments  Read comments Complaint category Travel & Vacations

Paytm Mobile Solutions — Mep toll payment

 Nitesh keniya on May 27, 2017
I had paid my monthly MEP TOLL charges of Rs. 1400.00 at Mulund East toll plaza on 06.05.2017 using paytm option through MEP WEBSITE but didn't get any confirmation message from MEP WEBSITE for the same though my amount was deducted from my bank account.. Now I am facing harassment everyday from at TOLL COLLECTION BOOTH and they ask me to show confirmation message but I have still not received the same...
Complaint comments  Read comments Complaint category Government Organizations

Paytm Mobile Solutions — Login issues on paytm account

 Pgc Vikram on May 27, 2017
I am unable to login to my paytm account from past 2 days. I'm using this account since 3 years extensively. Even though i am giving correct login details, it is showing "error".

I tried to reset my password, neither otp is not receiving to my registered mobile nor mail

Pissed of calling worst customer care and tired of sending mails/raising tickets.
No acknowledgement atleast.

I have gold balance of worth 21 thousand. How can i get rid of this situation.

I understood one thing is that dont rely too much on anything which makes...
Complaint comments  Read comments [1]Complaint category Banks

Paytm Mobile Solutions — Account deactivated without any notice

 shubhangisharma on May 26, 2017
I am a paytm user since year 2014. I have been a loyal customer to paytm. I have used paytm service for recharge, shopping & bill payments. Recently paytm deactivated my account without giving any prior notice. I had rs4516 in my paytm wallet. I enquired the same from customer support team, they informed me that my money will not be refunded and neither can account be reactivated.
In my opinion, its a scam, soon after opening their bank, they have started cheating with customers. I would like to bring this matter to public so that no one can be cheated like this further.
Its really...
Complaint comments  Read comments Complaint category Online Shopping

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