PayTM Mobile Solutions Customer Care
PayTM Mobile Solutions Pvt. Ltd.
Customer satisfaction rating: 5%
Submit a Complaint
16108
COMPLAINTS

PayTM Mobile Solutions Customer Care

PayTM Mobile Solutions Pvt. Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
10182
down
4986

Phone:
Phone:
+91 12 0477 0770  [Head Office]
up
7456
down
3396
up
4724
down
2866

Additional info
Registered Office
1st Floor Devika Tower, Nehru Place, New Delhi – 110019

Customer satisfaction rating
5%
Complaints
16108
Pending
0
Resolved
696
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

PayTM Mobile Solutions related photos (5333)

PayTM Mobile Solutions Complaints & Reviews

Sort by:

Paytm Mobile Solutions — amount deduction in my account

 Atish Dwivedi on Apr 24, 2018
I have recharge Rs. 4262 my Airtel DTH id no. [protected] in 15th April 2018 by airtel dth recharge website by using paytm option. I was submit my SBI debit card detail for payment. i have receive successful msg from SBI and deducted Rs 4262 in my account, but my Airtel DTH is not recharge.
POS NO. [protected] PAYTM Txn NO.[protected]
My mob no. is [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Paytm Mobile Solutions — order stands cancel.. and money not refunded

 rashu saxena on Apr 23, 2018
I have booked 4 tickets for Avengers Infinity war.. The order was pending for 30 mins.. And after that.. It stands failed.. Although my 1494 rupees are deducted from my debit card from which i have done the purchase.. I want my money refunded ASAP and also a solution for my problem.. I have tried it 3 times earlier.. But everytime it states payment can't be made.. I want to know why this problem is arising.. When i have sufficient balance in my debit card which I'm using for making any transaction.. Please respond to it ASAP.. Otherwise i have to knock the doors of consumer court.. Earliest also...
Complaint comments  Read comments Complaint category Cinema

Paytm Mobile Solutions — transaction failed but amount deducted from bob

 Vanshika Goel on Apr 23, 2018
Hi Team,
I was buying something from smytten paying through paytm wallet, i was having less balance in it. Item cost 190, my paytm wallet is having 17 rs so i selected netbanking for remaining 173 rupees, i selected bank of baroda did transaction and 173 rs deducted from my account but paytm showed transaction failed..
Please let me know when will i get my money back in my account?
Regards
Vanshika...
Complaint comments  Read comments Complaint category Banks

Paytm Mobile Solutions — refund and stuck money problems

 Nigam Neha on Apr 23, 2018
I have done my paytm transaction worth 3500 rs. But there is neither reflection in my savings account for Punjab And Sind Bank. Nor in paytm wallet.. I have only it's reference number n m attaching screenshot of that issue with transaction I'd. Bank reference I'd is[protected]. It's customer care said to me that u will have to wait atleast 15-20 days infact I need this money instant. Please resolve this as soon as possible. Thanks...
Complaint comments  Read comments Complaint category Business & Finances

Paytm Mobile Solutions — worst experience

 Sekar Babu on Apr 23, 2018
I have order two AC'S in paytmmall. One AC DELIVERED WRONGLY (Order No. [protected], Date 13 April 2018 9:43 am) I ORDERED SPLIT AC BUT I RECEIVED WINDOWS AC.I COMPLIED TO PATM CUSTOMER CARE.AND RETURN THE ABOVE AC.HE TOLD ME COURIER PARTNER WILL COME AND PICKUP.TILL HE IS NOT COME AND PICKUP.

An Another ac i will order (Order No. [protected]
20 April 2018, 12:48 pm) in paytmmall. And i canceled the AC (Because my personal problem)21 st april.i call to the customercare.he told me the amount will refunded in 24 Hours.now today 23 april . ihave not received any amount in my bank...
Complaint comments  Read comments Complaint category Electronics & Appliances

Paytm Mobile Solutions — online irctc booking failed but not get refund from paytm

 vicky lalwani1196 on Apr 23, 2018
I booked tickets on irctc site and paid amount through paytm but for the technicle reason in irctc site my booking was not confirm and my online transaction is field and its happened72 hours ago steel i did not get refund in my paytm wallate for the same so kindly resolve my problem and give me refund of my amount paid on irctc.
thanking you

regards...
Complaint comments  Read comments Complaint category Railways

Paytm Mobile Solutions — honda scooty purchase cashback

 tarun.modi09 on Apr 23, 2018
I purchased honda grazia through paytm.Cashback partially provided.cashback of rs1500 only provided.but during promocode application it was written rs 1500 + extra ₹500 will be provided.but only rs 1500 is given as cashback.kindly provide the cashback of rs500
Pda screenshot of promocode detail.kindly provide the cashback of rs500 urgently.
After complaining to paytm customer care and grievance officer no resolution is provided.also paytm people disconnecting the call and no response
order id is [protected] for honda grazia purchased.you are the last hope.please help...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Paytm Mobile Solutions — asking money for get a job as a paytm kyc agent

 Mahender Light on Apr 23, 2018
My Exicutive asking Money(10000) for get a job as a Paytm KYC agent...
in this amount 50% for registration charges and another 50% for Fingerprint device... We are facing so many problems... please find And solve this problem Paytm... adilabad(Mancherial) dist exicutive asking money... too many agents are deposit mony like 10000 to 20000 rupees to exicutive......
Complaint comments  Read comments Complaint category Employees

Paytm Mobile Solutions — wallet money adding issues

 ashwin m moghe on Apr 23, 2018
I am the user of paytm app, its been almost from past 2-3 months on few transactions while adding money in the paytm wallet has become headache for me, everytime i add money to wallet it gets deducted from bank and from paytm website i get a msg saying "payment confirmation awaited" but never they have creditred the amt in my account instead they say that it will be refunded by the bank or it will be added, while i have never got refund from the bank as its not fault from bank side and they have not added the money to wallet and they informed its been refunded to the bank when checked with trhe...
Complaint comments  Read comments [1]Complaint category Other

Paytm Mobile Solutions — not refund amount in bank

 peaush yadav on Apr 23, 2018
Sir i try to booked a ticket on 27 dec 2017 through paytm but my ticket was not done.
My bank tranjection detail is transfer-inb one97 and ref/ cheque no [protected] communication ltd-58424igacpppop7trans.
My ticket was not done and amount 2140/- had debit my account.
Sir pl check and refund my amount who charges in wrong transition on 27 dec 2017.
My bank account is [protected]....
Complaint comments  Read comments [2]Complaint category Railways

Paytm Mobile Solutions — failed transaction but amount not reversed

 Manjunath Gururajarao on Apr 23, 2018
I have done a transaction on 1st march 2018 using rupay debit card at bmn public school for amounting to rs.17, 655/- but wherein till date merchant as not got credit to their account and they have issued a letter stating they have not received and it has reversed back to paytm on same day
Transaction id : s58584491
Ref no :[protected]
Amount : 17, 655/-
Date : 01.03.2018

Pls help in this matter...
Complaint comments  Read comments [2]Complaint category Banks

Paytm Mobile Solutions — change in seabird bus dropping point

 Vinay Kumar j on Apr 23, 2018
I booked a ticket from belgaum to tumkur on 21/4/2018 in paytm for journey on 22/4/2018. While booking dropping point shows that opposite ksrtc. Tumkur busstand. So i booked the tickets. But when we reached tumkur on 23rd morning @4.30am. Driver told that dropping point is in bypass only and dropped me and my family with small kid on batwadi bypass. It's very far from city. The place is also not safe. Wen i called seabird headoffice they also behaved arrogantly and told dropping point is in bypass only. Driver dropped in by pass only. Plz don't do this for any others.
My ticket details:-...
Complaint comments  Read comments [7]Complaint category Public Transportation

Paytm — paytm wallet, paytm fraud

 nitish700 on Apr 22, 2018
Paytm does a lot of Fraud. They never display balances like how a bank does as per below.

Transaction Info -- Debit -- Credit -- Balance left

Complaint Paytm about this, no reply.
I have seen many times my balances have been missing. There were couple of transactions that were not displayed in the Paytm Account.
So Friends, Paytm steals your wallet money be careful....
Complaint comments  Read comments [2]Complaint category Business & Finances

Paytmag — cancelled ticket amount are not refund

 Rameez Akhter on Apr 22, 2018
Dear sir,

My ticket was booked through paytmag bank and due to some personal issue i cancelled my ticket, but still i am not received my cancellation amount in my bank account.
My ticket transaction id is : [protected]
Pnr no : [protected]
Refund id : [protected]
Trans. Amt : 2020.00
Refund. Amt : 1510.0
Bank : paytmag
Booking date :[protected]:38am)
Cancel date : 02-03-18...
Complaint comments  Read comments Complaint category Railways

Paytmag — my cancelled ticket amount are not refund [Resolved]

 Rameez Akhter on Apr 22, 2018
Dear sir,

My ticket was booked through payumoney bank and due to some personal issue i cancelled my ticket, but still i am not received my cancellation amount in my bank account.
My ticket transaction id is : [protected]
Pnr no : [protected]
Refund id : [protected]
Trans. Amt : 2020.00
Refund. Amt : 1510.0
Bank : paytmag
Booking date :[protected]:38am)
Cancel date : 02-03-18...
Complaint comments  Read comments Complaint category Railways

Paytm Mobile Solutions — non refund of rs 767 for landline bill on dated 19-04-2018 as service was not provided through bhim upi

 thakurkiran on Apr 22, 2018
Res? Sir,
I did not get service of paying bill of rs 767/- of bsnl landline on[protected] and got message that the said money has been transferred to utililies@icici.
Now when i asked to refund the money, i am asked to pay rs 15000/- for safegold@ybl. So disgusting. Making fool of public. Sending this in media

Harkiran thakur from himachal pradesh...
Complaint comments  Read comments Complaint category Online Shopping

Paytm Mobile Solutions — paytm mobile app - lost all mobile contacts

 Prashantk100 on Apr 22, 2018
After installing paytm app and after login, it changed all the numbers to "paytm send money to contact" and deleted all number which don't have paytm account associated with it. After uninstalling it deleted all phone contacts and i lost all the recent added contacts. This problem is reported in product forum and app review also but paytm has done nothing about it...
https://productforums.google.com/forum/#!topic/gmail/AX85sqp7Twg...
Complaint comments  Read comments Complaint category Online Shopping

Paytm Mobile Solutions — failed transaction but money was deducted from my bank account

 garlapati sai sathvik on Apr 22, 2018
Is this a way to earn money from common middle class people. During booking of train tickets in irctc i have gone through paytm upi transaction and first time it got failed with unknown reason and second second i went in correct way and the tickets are booked but money was deducted from my bank account during first time and the money was not refunded 7950rs. It is a very huge amount and company that i trusted doing this things for making money it is not a correct way of eating. We are middle class and if money was not there we have to struggle and please refund my money
Your's faithfully...
Complaint comments  Read comments Complaint category Banks

Paytm Mobile Solutions — money looted from my debit card

 garlapati sai sathvik on Apr 22, 2018
7950 rupees are deducted from my bank account through upi while paying for tickets and the money was not refunded yet. This is not the way a trusted company doing such things we are middle class and money is a nessisity for us to live in this world and taking such huge amount from us won't grow your assets. So please refund the amount
Yours faithfully
G. Sai sathvik...
Complaint comments  Read comments Complaint category Banks

Paytm Mobile Solutions — cashback not received by paytm

 sunil kumar 1987 on Apr 22, 2018
Sir, i have pay to home credit loan, 3779 rupees 15-4-18 and[protected], mob recharge to 25 idea and 20 vodafone by patym and apply to family code then now not give me cash back or response any message, i have try to again again patym company but not response my problem...
Complaint comments  Read comments Complaint category Loans

Recently Discussed

(1 minutes ago)
Jaypee Developers
Refund of rs.11 lakhs + 18% interest paid for studio apartment ii in buddh circuit in, yamuna expressway gautam budh nagar in yea
(3 minutes ago)
Snr Square
not refunding any money and don't want to terminate the agreement
(17 minutes ago)
KFC India
quality of the food(uncooked)
(18 minutes ago)
City & Industrial Development Corporation [Cidco]
delay in hill cutting at sec 9 ulwe
(19 minutes ago)
Sitel
Provident Fund

Featured Complaints