PayTM Mobile Solutions Customer Care
PayTM Mobile Solutions Pvt. Ltd.
Customer satisfaction rating: 5%
Submit a Complaint
13649
COMPLAINTS

PayTM Mobile Solutions Customer Care

PayTM Mobile Solutions Pvt. Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
8115
down
4217

Phone:
Phone:
+91 12 0477 0770
[Head Office]
up
6154
down
2929
up
3962
down
2517

Additional info
Registered Office
1st Floor Devika Tower, Nehru Place, New Delhi – 110019

Customer satisfaction rating
5%
Complaints
13649
Pending
0
Resolved
564
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

PayTM Mobile Solutions related photos (4314)

PayTM Mobile Solutions Complaints & Reviews

Sort by:

Paytm Mobile Solutions — issue with available balance and unfortunate behaviour from paytm representative

 smritimoyju on Sep 20, 2017
My Mobile No: 9836572051
Name: Smritimoy Pramanik

Today (20/09/2017) morning at 11:25 am I had recharged my Paytm account (Transaction ID: 14730614090) and the available balance was Rs. 833.07. After that I had paid Rs 99.52 + Rs 103.47 + Rs 84.84. Hence total avaible balance in my account should be Rs 545.24 (833.07-(99.52+103.47+84.84)). However it is very unfortunate that my available balance in my account is Rs 280.08. Please resolve this issue ASAP.

I had a call from Paytm representative (Abhisek Sharma 9060346201) after the above complain. He asked me...
Complaint comments  Read comments Complaint category Unauthorized charges

Paytm Mobile Solutions — issue with available balance

 smritimoyju on Sep 20, 2017
My Mobile No: 9836572051
Name: Smritimoy Pramanik

Today (20/09/2017) morning at 11:25 am I had recharged my Paytm account (Transaction ID: 14730614090) and the available balance was Rs. 833.07. After that I had paid Rs 99.52 + Rs 103.47 + Rs 84.84. Hence total avaible balance in my account should be Rs 545.24 (833.07-(99.52+103.47+84.84)). However it is very unfortunate that my available balance in my account is Rs 280.08. Please resolve this issue ASAP....
Complaint comments  Read comments Complaint category Unauthorized charges

Paytm Mobile Solutions — paytm app login

 MarissaBritto on Sep 20, 2017
Hi
My name is Marissa Britto. I downloaded this app with my Lenovo phone and downloaded other apps to put the money in my PayTm wallet. My email address connected with this app was marissabritto70@gmail.com.My phone was damaged. I bought another phone, downloaded this app, couldn't reset my email address password so I couldn't log into my PayTM account. I have got another email address marissabritto09831@gmail.com and marissabritto@gmail.com09851 ( created in error) since numbers or print automatically becomes small on my screen. I am trying to access my PayTM account from a long time, however...
Complaint comments  Read comments Complaint category Banks

Paytm Mobile Solutions — fraud account creation by paytm at reliance digital xpress mini

 Almu on Sep 20, 2017
I am a victim of cyber fraud. My name and cell phone number have been used to create a Paytm account, without my consent at Reliance Digital Xpress Mini, Shop No-6, Gayatri Building, Lt Road, 81, Mulund East, Mumbai, Maharashtra 400081.

On Saturday Sept 16, 2017, I went to Reliance Digital Xpress Mini to purchase a new Jio sim. The person at the counter Shrikant Aathvale who was in Reliance digital uniform and an ID card, started the process to get me a sim. He said, an OTP must have come on my existing cell phone, I gave him that OTP. This was the OTP from Paytm. I did not realize...
Complaint comments  Read comments [2]Complaint category Telecommunications

Paytm Mobile Solutions — amount dicucted

 Manish kumar 0012 on Sep 20, 2017
PAYTM CUSTOMER CARE SERVICE
ONLINE COMPLAINT SOLVED
Any problems Any complaint call on

+918789230425

+918789230425

Connect with us 24X7 We will be happy to assist you with a swift resolution to your queries on all our products and services

Paytm Customer Care Number, 09897976471

09897976471 …….

24×7 Call Customer Care, 09897976471
….

PAYTM CUSTOMER CARE SERVICE
ONLINE COMPLAINT SOLVED
Any problems Any complaint call on
.
.
.
.
Complaint comments  Read comments [4]Complaint category Credit Cards

Paytm — car power invertor usb charger return but not refund

 pardeep65 on Sep 20, 2017
Order# 2474302974 for car power invertor charger rs.695
When i recive it and tried to plug in my charger, but its not worked.and i try again in my friends car. But stil not working..i decided to return it, i courier back to paytm .i return it back aftr 10 dayz .they dont send me any E mail about my order.but they dont send me refund.today my friend say me about consumer complates, and now i am submit it... And charger looks old and used. And not worked...very shamful to seen paytm like this, but now just you are my last hope, plz refund my₹695 ..thnks

Pardeep suchdeva...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Paytm Mobile Solutions — wallet money lost

 Chirag Jhavar on Sep 20, 2017
How can I recover my money which i have added in my wallet days earlier and some how I just forgot my password and when i reseted my password and logged into my account my wallet was nil but there was about 1300 hundred rupee in that so kindly helo me on this and as soon as possible please refund the amount and for any proof I can give you the statement of my bank that i have added 1300 rupees and haven't used it with paytm so i am waiting for the revert because i want my money back...
Complaint comments  Read comments [2]Complaint category Other

Paytm Mobile Solutions — not getting my money since 12 days

 meghadri29 on Sep 20, 2017
8 th September my friend jayavardhan reddy transacted 4900 rs into my account but I have choosen bank mode in accept payment details...it is showing that 4900 is received but failed to reflect in my bank account . After this I have called them 11 times ...their customer service phone no does not work also ...such kind of services they are providing us .I was a good customer of paytm ...but surely they have lost one of their good customer ...I am expecting you to take any action ... because I have heard manier times that you people resolve it good ......
Complaint comments  Read comments Complaint category Banks

Paytm Mobile Solutions — paytm no refund

 Kushal Negandhi on Sep 19, 2017
Hello sir, I'd recently purchased an item from Paytm on 01/09/17 (Order ID- 3757495358) and had received the parcel empty and as soon as saw the empty parcel, I was trying to contact paytm customer care through call but didn't got any response after waiting for 5days then I raised a complaint through mail and my complaint was rejected just because complaint was raised after 5 days. Like I was trying to complaint on call for those 5 days but no one picked up the call so it was not my mistake that my complaint was raised after 5days. I've tried each n every way and after long time I opted to raise...
Complaint comments  Read comments Complaint category Online Shopping

Paytm Mobile Solutions — oppo mobile phone /order failed but amount tacking you not refund my account

 ilancheziyan on Sep 19, 2017
My order is failure but my account transaction payment successfully withdraw 10698 rupees .my paytm account 7200348644...
Complaint comments  Read comments Complaint category Mobile Handsets

Paytm Mobile Solutions — delay in processing the redund

 symonds on Sep 19, 2017
Dear concern,
I have purchased a mobile on Paytm but due to dissatisfaction I returned the product to Paytm .
But after Picked the mobile Paytm has not refunded me sofar.
The Refundable amount is Rs.17550 and they are not reply me on Mail even after so many reminders.
Kindly do the needful as soon as possible.

Mohit sharma
Email- shrma.mohit797@gmil.com
Reference No. -37817741...
Complaint comments  Read comments Complaint category Mobile Handsets

Paytm Mobile Solutions — refund of udf

 sahilgulati19 on Sep 19, 2017
My family travelling from Delhi to London on jet airways and as per the new regulation all the UDF excess fee for all delhi bound flights should be refunded so I what I did is logged a claim of UDF refund 2 months back on my flight tickets booked thru paytm order id 3297817607. But paytm is not bothered to reply or take any action dispite repeated reminders ....
Complaint comments  Read comments Complaint category Airlines

Paytm Mobile Solutions — complaint about the cashback

 Ram Patrudu on Sep 19, 2017
Hello,
I have bought an apple mac book air at Rs.61990/- from Bajaj Electronics on 12th sept 2017, for which cashback of Rs.9100/- is existing. Order no is:3809145449.
Bajaj people have charged Rs.61, 990/- through my PAYTM app and delivered me laptop on same day.
They ensured me the cashback of Rs.9100/- will be credited in 48hrs, and i have recieved a call from bajaj on 14th of sept and confimed me that I will get the amount before evening.
I waited till today, and as was approcahing Bajaj Electronics, they are not responding. I approached PAYTM, they are telling...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Paytm Mobile Solutions — balance deducted from account but not refunded

 sgrhngmr88 on Sep 19, 2017
I did recharge on my telenor number using paytm but transaction had been failed by telenor and i also got message from paytm that your recharge transaction has been failed and amount Rs.89 of recharge has been refunded but still i not got my Rs.89 in my paytm account . I also contact to customer care and asked about my refundable amount and i got surprisingly answers paytm allready refunded amount to me and i used it even i not used it .And they are failing to give me correct information of used amount and i never used my refund amount till now.....
Complaint comments  Read comments Complaint category Business & Finances

Paytm Mobile Solutions — cash back not send in my account 9858298969

 Zaker Sharief on Sep 19, 2017
Dear company officer i I have my Paytm a/c no 9858298969 namely katoch communication kanga we show 100% cash back on first jio recharge through coupan code recharge through Paytm mall app i I have recharge in my jio Rs 399 but I not send cashback please send . Paytm account number 9858298969 kindly revert me
Or call me at 9858298969
Regards Katoch Communication Kanga ....
Complaint comments  Read comments Complaint category Other

Paytm Mobile Solutions — money deducted from paytm wallet but not reflected in my indian bank account

 rajkumarreddy on Sep 19, 2017
The amount of 514rupees deducted from my paytm wallet but not reflected in my INDIAN bank account
My Account Details
Account number:-611086962
Name:-P. Rajkumar Reddy
Branch:-VIT University branch...
Complaint comments  Read comments Complaint category Banks

Paytm Mobile Solutions — wrongly sent money

 Akshaya Jawaharr on Sep 19, 2017
I got a call from a n***i .a girl from 9068191482.she asked to register .so that she can proceed for my interview.later i found the interview to be fake.i want my money back.please do take immediate steps.
Reference Id No: 1877062
Date of Order: 11 september 2017
Amount: 2500
Payment status: Completed
Mode of payment :Via Paytm
paytm no-8909116128..wrongly sent money.return it as soon as possible...
Complaint comments  Read comments Complaint category Banks

Paytm Mobile Solutions — money deducted from paytm bt still pending from last 3 days

 Kron neo on Sep 19, 2017
On 16 sept 2017 I send money to my account with transaction id: 14600171866 .they show pending bt still it's not processing n when I try to call it's costumer care no they cut the call whn I put the transaction id. I transferred rs1646.08 from paytm to my bank account bt still pending. They told me to wait 48 hours bt still I don't get the amount neither in paytm wallet nor in my bank account from last 3 days it's pending n they don't even answer whn I try to contact them ....
Complaint comments  Read comments Complaint category Banks

Paytm Mobile Solutions — roshan kr

 Iasue on Sep 19, 2017
I placed on 3rd September with order no:- 3762256335. The product is LG single door refrigerator and was supposed to get delivered on 6th September. It's 12th September now and the product is still not delivered. I had raised many complaints regarding late delivery via app messaging and calling on customer care, but my problem hasn't been resolved yet.

I am very disappointed after knowing that being a repudiated company, you are not able to delivery my order on time. I had ordered in past with other companies and never had any problems regarding delivery. If had any, was resolved...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Paytm Mobile Solutions — hanbz

 Iasue on Sep 19, 2017
Purchased ogeneral inverter AC worth 57000/- rs in month of march 2017, all of sudden outdoor unit stopped working approached o general service centre.
They denied in supporting the warranty period by saying that online purchased through paytm is a warranty void.
They suggested us do not buy any electronic product from paytm which will not cover the warranty. Approached the seller Prerna Enterprises even he didnot
help me ask me to go legally. finally conveyed through grievence to paytm waiting for their response. Trust me guys dont purchase any electronic item through......
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Recently Discussed

(2 minutes ago)
Quince Foods And Beverages Private Limited
foods & beverages
(4 minutes ago)
Calcutta Electric Supply Corporation [CESC]
high amount electricity bill
(7 minutes ago)
Pacl India
No branch
(10 minutes ago)
Pacl India
complaint
(12 minutes ago)
Maxbhi
battery

Featured Complaints

www.bdomains.com