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PayTM Mobile Solutions Complaints & Reviews

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Last updated Mar 4, 2024
Complaints 20033
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1800 1800 1234
11131
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8034
3676
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PayTM Mobile Solutions Head Office Address

B-121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India
201301

PayTM Mobile Solutions reviews & complaints(20033)

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P
Pravee
Mar 4, 2024
Mar 4, 2024
This thread was updated on Mar 4, 2024
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Not delivering ONDC Food Order for more than 3 hours and not cancelling and refund either

Address:CV Raman Nagar

I placed an order from PayTm ONDC food delivery on 4th March 2024 11:56AM, and its been more than 3 hours (4th March 2024 3:41 PM) and the delivery is not done. The customer support Chat agent is not responding to any request for status update. There is no number to call, and they have not done a cancel and refund of the amount either. Absolutely No Way to Contact. Pathetic customer support. Do not use PayTm, all they are interested is in...
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Y
Yogeesh Hosahalli
from Bengaluru, Karnataka
Feb 27, 2024
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Not settling the amount paid by the customer to the owner's bank account

Address:One 97 Communications Ltd,One Skymark, Floor No. 6th to 22nd, Tower-D,Plot No. H-10B, Sector-98, Noida-201304

I have a dermatology clinic in Bengaluru and I have a business account with paytm for receiving payments using QR code. I do receive payments from the customer almost daily. On 17th February a patient tried to make transaction of rupees 4114 on Phonepay at 7.46 pm at my clinic Akshatha skin and Hair Care centre, koramnagala . The transaction wasn't successful and was shown as pending. I asked the patient to make a payment feom different app....
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Address:Noida

Dear PayTm Authorities

I have operating a payTm business account with my mobile number: [protected]. On receipt of a false fraudulent complaint my account got deactivated and now even after submitting all the documents of proof, payTm customer care representatives are denying to get my account activated. Please do the needful and get my account linked with my mobile number [protected] activated asap.

All the related...
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S
Sadiqueali1
from Delhi, Delhi
Feb 15, 2024
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Payment Issue with Paytm Postpaid

Address:One Skymark, Sector 98 noida Floor No.6 to 22, Tower-D, Plot no H-10 B, Noida, Uttar Pradesh 201301
Website:paytm.com

I am writing to inform you about a payment issue that I am facing with Paytm Postpaid service. I have re-paid all the amount 22, 137 on 5th & 6th January 2024 that was due on my Paytm Postpaid account, but still 6, 848.9 amount is showing to pay on the app. This is causing me inconvenience and confusion.

I request you to kindly check and rectify this issue as soon as possible. Please confirm that my Paytm Postpaid account is...
+2 photos
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A
aakritii.9
from Raipur, Chhattisgarh
Feb 3, 2024
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Fraudulent Services

I purchased a gift voucher of Titan Company worth Rs.4900 from Paytm for making a purchase in a Titan Store on 22nd February 2024. However, I was not provided with the necessary information to avail the voucher and was not able to redeem it. As of now, it has been more than 10 days and I have been constantly trying to get in touch with the Paytm customer support team but haven’t been able to. There is no genuine customer contact number...
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9
9822235114
from Hinganghat, Maharashtra
Jan 31, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect Transfer To Another Account Bank Not Support

Address:Sant Tukdoji Ward Sai Nagar Nandori Road Hinganghat

Hello my name is Bhushan Vitthal Nannaware. My account is in Paytam Payment Bank I did a transaction of Rs 1500 on 29th March 2023. It has gone to someone else's account by mistake. I also reported this to the bank but the bank did not help to refund the money.
I request you to help me
Account Number :[protected]
Branch:- Noida
IFSC Code :- PYTM0000001

The account to which the money went :- [protected]...
+3 photos
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R
RohitPaliwal
from Noida, Uttar Pradesh
Jan 30, 2024
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Sound box

Address:D-26 , LGF , Sector 3, Noida 201301

I tried to connect customer care but did not get connected, I want to surrender my sound box because my business got shut down.

Please share the process to surrender....
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S
sumit112021
from Gorakhpur, Uttar Pradesh
Jan 26, 2024
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Payment not received to the merchant

On January 6, 2024, I made a payment of ₹10, 700 to a merchant named Shivam Jewelers via Paytm. However, they did not receive the payment. When I contacted customer care, they informed me that the merchant's primary account is closed and that the merchant needs to change their account. They assured me that the money would be transferred within 2 to 3 hours after the account change. Despite the merchant adding their account details multiple...
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M
mukedh kumar
Jan 26, 2024
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Wrong transaction was made

I made 2 wrong transactions with a same number [protected] by mistake please give my.money back...
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S
senthamarai kannan Tamilarsu
from Kottayam, Kerala
Jan 23, 2024
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Paytm mall order is not delivered but it marked as completed

Address:Nodia
Website:paytmmall.com/myorders/22846727941?itemid=23493128933&type=shopping

I placed an order [protected] on 18th Jan 2024 on Paytm mall under groceries (SPAR Market) with Rs 225.5/. I got a call from the delivery boy that SPAR team is facing issue in accessing the order and they cancelled the current order and request to place by tomorrow and also shared the screenshot of order canclled. But in the Paytm mall the order was showing as delivered, they are not refunding the amount. I raised the inciden in the payment....
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M
MohitSanjwaal
Jan 9, 2024
Jan 15, 2024
This thread was updated on Jan 15, 2024
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Blocked my account on false fraudulent report

Address:NOIDA

My whatsapp bank account linked to my mobile number [protected] has been blocked by paytm on a false fraudulent report and even after providing all the necessary documents related to the transaction, whatsapp employees are refusing to unblock the account. Related & kyc documents are attached herewith for your reference. Paytm employees are requested to get the account unblocked as soon as possible, otherwise i have no option left other than...
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O
ommansarovar
from Kolkata, West Bengal
Jan 4, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed UPI Transaction 25000 , Refund Failure in 8 days ... yet not reversed

Address:FE 450 1ST FLOOR TANK NO.12 SECTOR III

I have made a UPI transaction of RS 25000 on 27th December 2023 at 06:36 pm ref no.[protected] using Paytm Payment Bank account no. [protected] in the name of Amit Kumar Goyal . The transaction got failed due to some technical error and was informed that the money will be auto reversed to my account within 2 days. As the same was not refunded I called up and lodged a complain with customer care regarding the same and finally got a resolution...
+8 photos
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C
cheenu54
from Mumbai, Maharashtra
Jan 2, 2024
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Mobile payment gone wrong

Address:New Delhi

On 01 Jan 2024 payment of 1033/- was made to Mobile Number [protected] from Paytm from my PPBL account UPI Ref:[protected] at 11.25 but the payment went to wrong person and wrong bank account . When the receiver complained about non receipt of payment again 1033 was made to Mobile Number [protected] from GPay from my PPBL account UPI Ref:[protected] at 11.49 and the payment reached the correct person PARULA KHATUN at Kotak Mahindra Bank....
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K
from Pune, Maharashtra
Dec 31, 2023
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Unethical Behavior

Address:Delhi

Dear Team,

I hope this message finds you well. I am writing to bring to your immediate attention a matter of grave concern that requires your urgent intervention. I have been subjected to relentless harassment by the Paytm collection team, specifically individuals with the contact numbers [protected], [protected], and [protected], including a person named Miss Shradha Thatte ([protected]).
Despite my attempts to communicate...
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S
Skalzang Dawa
Dec 8, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paytm postpaid account not closed

Inspite of sending multiple requests on Paytm postpaid app for the past 2 months, my postpaid account has not been closed and its still active.

I have already paid all the dues but my account has not been closed despite this.
I have already sent multiple emails to lending partner and many requests on postpaid but there is serious ignorance of my complaint and Fraud.

I need my postpaid account to be closed...
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A
amitbarman05
Dec 6, 2023
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After 7 days I still no get my SBI credit card

Address:Baidyapur, Gangnapur, Nadia

Hi Sir,

On 29/11/23 at 9.54 AM I wanted to payment my SBI credit card bill through Paytm wallet but my payment was failed money still not reflected on my paytm wallet. Name-Amit, Paytm no- [protected], Barman, SBI card register no- [[protected]], Card last 4 digits-7558, Debited amount-2206 rs, Transaction ID-[[protected]], Order ID-[[protected]], Wallet reference no- [[protected]] .humble request to you please assist me to...
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A
Abhi8688397
Dec 6, 2023
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Paytm payment app

Dear sir,

I have started using paytm service through with my old mobile no. [protected]...
Due to some reason my old mobile has been dis-continuous...

Currently I'm using paytm service my new no. [protected]...

Becaue my KYC has been done with old no.
I'm unble to do kyc with new no.

Paytm service has been added my ticket refund money in my wallet new mobile no... now...
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V
Vijay Prakash Bhaskar
Dec 3, 2023
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Regarding Paytm Postpaid loan.

There was a transaction mistakenly through paytm postpaid which was about Rs 502 and due to addition o[censored]n-authorised charges which made it about Rs6049 i.e. approx. 12 times the original. Without any consent or agreement they gave loan, no bills nothing was received by me....
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A
amitbarman05
Nov 29, 2023
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Credit card payment failed but money not reflect on paytm wallet

Address:Baidyapur, Gangnapur, Nadia, 741256

Hi Sir,
Today I wanted to payment my SBI credit card bill through Paytm wallet but my payment was failed money still not reflected on my paytm wallet. My paytm no- [protected], Debited amount-2206 rs, Transaction ID[protected], Order ID-[protected]. My humble request to you sir please assist me to get this debited amount . Which is still not reflect on my paytm wallet. I attached few screen shots as a proof....
+10 photos
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M
mk9300241
from Hathras, Uttar Pradesh
Nov 18, 2023
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Refund from Amazon not processed and also not raising the dispute.

Address:B121, B Block, Sector 5, Noida, Uttar Pradesh 201301

Amazon has processed the refund of amount 1298 INR in my Paytm Payments Bank Account. Amazon also provided the refund reference number that was shared with the Paytm as well but they are continuously refusing about such transaction and also not raising the dispute.
Amazon Order ID:[protected]
RRN: HSBCN[protected]
Transaction Date: 01-Nov-2023
Around 4:18pm IST...
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