Advanced Hair Studio — Fraud

Address:

Koregaon Park, Pune

It’s not a studio, it’s a company.
That’s what they claim it to be.
I started the treatment back then on the 24th of October’21.
I paid Rs11, 800Rs online and Rs50, 000 cash with quotation number Q/PUN/GST/00061/21-22
So the problem arised, when I got an immediate transfer, and thus, coming to a situation where the possibilities of me paying a visit to this studio were 0.
I asked them to keep my 11, 800 amout with them as a booking token, but since I won’t be able to continue the session atleast for an year, I want my remaining amount to be refunded. Then they said, sorry, we can not, but if you want, you may have that so called laser comb and thus further continue with the treatment.
To which I initially was not convinced, but in a day or 2 I realised that it was fine, if I go ahead with the comb too.
Now, when I asked them for the same, post being convinced by them only, they said, sorry we can not provide with the comb, first you give us the full amount, only then it is going to possible.
It was becoming harder with time to control my anger, I had that feeling that my money is wasted in some ### company.
It’s been more than 3 weeks now, and I have not attended a single session, because of the above mentioned reasons, but none of them have either reverted back to me, nor have they shown any concern.
The amount paid online/card is non-refundable (understood).
The amount paid in cash (basically the BLACK MONEY) for which the receipt too has not been created, I guess that is something which can be refunded considering the person’s current situation.
The company is fraud.
And now, by chance going through this portal, I realised that it’s not just me, it’s everyone who has invested in this company is facing losses, or has grudges in any XYZ terms.

There should be a legal action taken against these frauds. A proper case should be run against them,
Also they do not run with doctors, they run with just Sales people, claiming to be doctors.
How can a random sales person tell you your problem?
How? I mean this complete AHS drama is a ###.