Advanced Hair Studio — Refund

Address:

40 Fitzroy square London W1T 6EY

My daughter went to the company to try and find a hair solution as she suffers from hair loss. She paid £3, 500 a 1 stage procedure in November 2009 but wasn't able to do the insulation because of complications with her pregnancy. The company refused to give her a refund and I believe it was wrong and unfair as it's a lot of money to just give away. Please what can I do to get back her money. We still have the receipt from Tuesday 10 November 2009 from their studio in 40 Fitzroy square London W1T 6EY