Sir I am existing executive customer on makemytrip. A booking id booking id NH[protected] was made for reservation at Raju regency park Chennai for 8 and 9 September but when contacted at reception for checkin the hotel refused for providing room by saying that they have no tie with makemytrip rather they further said that make my trip had hacked their hotel site in fact the entire booking amount was paid in advance to make my trip I immediately contacted the customer care and told them my problem they requested to hold the line so that they can contact the hotel at Chennai after some time the representative informed that the hotel is repeating the same thing what they told me I was informed by the executive the my matter shall be raised before higher officials and accordingly they would inform me hence we had no option other than to cancell the booking and had to take an offline booking in cash
Sir inspire of paying entire payment in advance a great embarrassing and insulting situation was faced and a compensation is liable to be paid thanks Was this information helpful? | 
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