Agoda.com — agoda hotel booking, i paid online thru agoda but hotel staff said no room booked

Website:agoda.com

Booking id[protected]
When i went to below spot on 37416 hotel uk b&b for check in on november 21st 11pm
But they said no room booked by agoda
I called to agoda&oyo customer came but no one solved by issue simply put on hold
Now i need to check in another hotel by paying
2500rs extra
I lost 2500+777 becoz of agoda
Please refund me else i complain in consumer court
I never experienced this type of bad service
I was stuck with family in midnight it's horrible to all o[censored]s.

I booked this hotel online by agoda.com
But when i reach there with family&kids they said they dont got any booking. I was suffered a lot with agoda and this hotel stuff. I saw the hotel is just like hell with rats and dirty rooms&bedsheets they never changed for years... I lost booked amount 777 and took another hotel costed me 2500 as i booked last minute. I want refund of all losts 2500+777 as compensation for inconvinence and defamation charges
Egards
Sushma suman
[protected]
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Nov 23, 2019
Updated by Suman Redd
booking id[protected]
when i went to below spot on 37416 hotel UK b&b for check in on november 21st 11pm
But they said no room booked by Agoda
I called to Agoda&Oyo customer came but no one solved by issue simply put on hold
Now I need to check in another hotel by paying
2500rs extra
I lost 2500+777 becoz of Agoda
Please refund me else I complain in consumer court
I never experienced this type of bad service
I was stuck with family in midnight it's horrible to all o[censored]s.

i booked this hotel online by agoda.com
but when i reach there with family&kids they said they dont got any booking.i was suffered a lot with agoda and this hotel stuff.i saw the hotel is just like hell with rats and dirty rooms&bedsheets they never changed for years...i lost booked amount 777 and took another hotel costed me 2500 as i booked last minute.i want refund of all losts 2500+777 as compensation for inconvinence and defamation charges
egards
Sushma Suman
[protected]
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