Agoda.com — unauthorized credit card charges and unethical behaviour

 
1 Review
A12,BERCH TATASHERWOOD,VIBHUTI PURA,BASAVANAG AR, MARATHALLI POST, NEAR SHELL PETROLPUMP, Bangalore, India
 AdityaMalpani on May 16, 2019
Dear sir/mam,

I had booked 4 hotel room for 2 night from www.agoda.com, i had paid the amount through credit card and i have faced the below issue from them

Booking no[protected]
Charge date - 4th may 2019
Hotel - palm medows whitefield
Usd - 952.40

1) they have charged in dollar and not in indian rupee without prior information,
2) they have charged higher than actual conversion amount
3) they are not giving me any gst input invoice, which had resulted loss of 17 to 18k to me, generally all the websites and hotel give you gst input.. When contacted with hotel they say the portal through you booked has to provide you details
4) its very difficult to find call center number and they speak oely one language english

Please help me with my gst reversal & amount for harassment and such site should be banned as they dont give any prior information

Aditya
[protected]
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    Agoda.com - unauthorized credit card charges and unethical behaviour

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    Company:Agoda.com
    A12,BERCH TATASHERWOOD,VIBHUTI PURA,BASAVANAG AR, MARATHALLI POST, NEAR SHELL PETROLPUMP, Bangalore
    India

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