Air Asia — Air Asia flight cancelled and not refunded

Hi, I have a PNR GYZTVE for a journey from Delhi to Cochin and the air asia cancelled the flight in the last minute. There was no alternate flight arrangement and only option was refund. I submitted the request for refund and the reference ID is 00822006.

Still, there is no refund and I was patiently waiting till now. Let me know the status of my case as soon as possible.