Air Asia — Airline didn't refund my money yet

Address:

Ward no 7, saha colony , sanjeevni medical hall

My flight ticket delhi to bagdogra 4th may cancelled due to covid 19 and till now
Airline haven't refund my money
I booke ticket from third party agency ease my trip
Airline tells that the third party agency havent process the rquest
Ease my trip say i already process rquest
Airline will come to us by this date
And every time he change date earliar 29 may now 10 june
Today 27 th may i tweeted 100 tweets regading refund
But every time agency and airline come to me by new excuse

So pls tell them to refund my money

Pnr no. E3iw3d
Siddharth kumar