Air Asia — bag without fragile sticker ad handle broken and bag chain open

Address:

Kolkata, West Bengal

This is to inform ull that v had yesterdays flight frm singapore to kolkata via kulalampur flightno. Ak 716 one of our bag labled 2 small ben10 green colour bag was labled fragile but in rtn to kolkata the same bag was bit open no fragile lable no sticker of bag coming frm where and the hand of the bag was broken too. Plus non of yr staff was present at kolkata airport. Vy much disappointed will nvr travel through air asia any more. I want the reason of all.