Air Asia — Baggage lost and damaged

Address:Kamrup Metropolitan, Assam

Name of Airlines AirAsia Name of passenger Sanjeev Das Flight No I5 2772 Sector from Guwahati to New Delhi PNR No Q8268Y Date of Travel 18Jun 2015 Ticket Booked through AirAsia website PIR No-attached efforts taken to readress Beg recovered in extreme damage When reached New Delhi airport terminal T3 I did not received my baggage on the arrival belt complaint was raised with the ground staff they have given the PIR report signed by their employee Kunal Chaturvadi I had to catch on ward flight to dehradun by but after 2 hours or so they recovered the bag from their place but the bag was damaged extensively the bag is of high quality Delsey paris of amount Rs16000 I was very much tensed and pressurized as all my important original papers of a firm was in the bag and Rs50000 cash I would like the airlines to be held responsible for the tension they have given me & the damaged they caused to my beg which was so dear to me
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Sep 18, 2015
Updated by sanjeevdas
It is really ironic that the consumer complaint department also not revert on my complain. Please do the needful. Its almost 3 months and no action or any revert from Air asia also.

If I don't get any response from Air Asia asap then I will post this in all social network.
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    +91 80 3300 8000
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    #91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India - 560025
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