Dear Sir /Mam
Here myself passenger who boarded from Surat to Bangalore flight at 7:00 pm. The ground staff at check-in baggages counter after seeing my tickets she told me your seats are at different seat allocation because of heavy rush and she took 580 charges from me stating that she has allocated seats together and she took 580/- from me I have the receipt also. After entering into flight the more than half of the flight was empty we could have requested cabin crew and she would have helped in adjustment but speaking lie is nothing but fraud. So it my request to refund my money 580/- else will have to take legal steps for misguiding the passenger for very nominal amount
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