Air Asia — Damage of my Luggage

Address:

Dhamna, PS Jhaja, Dist Jamui, Bihar, Pin 811308

Hi I am Mr. Ajay Mandal travelling from Bengaluru to Kolkata, Flight Number I5992 dated 24th April and my Bag Tag number is [protected], i found one of my wheel of my luggage or trolly bag is broken or missing. The way your team has manhandled the stuff is very pathetic. Me and my family members are among the regular customers with Air Asia related to journey, but due to such incidence i and my family member will avoid to travel through your service from now, also i will post a video of such incidence in all my social media account about your poor service. If possible pls look into this issue and help me to cover the damage done by your team.