Air Asia — damaged baggage handle | |||
This was my first time travel with air asia and was travelling from bangalore to kolkata on 28th dec 2018 when i self checked in my luggage, everything was fine. But when i received my luggage at kolkata airport, i saw the handle of my suitcase was completely broken and one of the string inside the trolley handle was not there at all. I had a personal emergency at home and i had to leave the airport. After i boarded the taxi, it was so difficult to carry the luggage without handle. I did not expect this kind of service from airlines. Now, i need a complete refund of my loss. Such a pathetic and sad experience i had. Pnr-fk635l Details-nandini majumdar Flight-592 Was this information helpful? | |||
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I was booking i5-2469 idr to blr 12/01/19 after transaction didn't get booking details. And company is not giving any satisfying answer about booking and refund.
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