Air Asia — Discrepancy in Credit Shell Q2R5TZ

My PNR is Q2R5TZ
Flight is cancelled due to COVID
CreditShell is created
But the Actual fare of TKT is Rs 7358/-
Credit shell is created only for Rs.5992/-
Difference is Rs.1366/-
While i contacted Airasia, it was told to contact EMT
It is requested to kindly arrange to credit the said Rs 1366/- to my credit shell or further payment to my bank
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air Asia
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    689
    Pending
    0
    Resolved
    48
    Air Asia  Phone
    +91 80 3300 8000
    Air Asia  Address
    #91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India - 560025
    View all Air Asia contact information