Air Asia — extra expenditure because of delay in receipt of baggage

We were 5 travelers from bangalore to hyderabad in flight no 15-1528 6.30am. On 31st oct. When we reached hyderabad airport one of our
Bag had not reached, the reason given was conveyor belt breakdown at bangalore. After waiting for nearly an hour we understood that the bag will arive in the next flight. By this time we missed our pre arranged company transport, so i along with my family were forced to take ola transport by paying ₹1600 to r c puram b h el. The bag contained contained medicine. Insulin
Bottle which became unusable since it was not kept in cold storage for long time. So i was forced to buy new bottle by paying ₹875 not only with this financial mitigation, we faced other problems for food etc. When you can collect extra charges for selection of our seat and other things while traveling
.. Please tell me who is responsible for my loss and how can i get a compensation for the problem i faced?!