On 15th june 2018, a ticket was booked for my wife, after 4-5 calls to their offices and getting a full guarantee that the flight would reach its destination with zero diversions, they ended up landing the flight in delhi with absolutely no compensation.
I even told them if the dust storm is excessive please reschedule the flight or atleast cancel the tickets, to which their answer was they would do so with a hefty cancellation fee. They gave me their word that the flight would land at chandigarh and it didn't. We spent close to 7k extra and an excessive time waste for an urgent family occassion. Thanks to these incompetant fools, we ended up missing everything.
I need them to pay for the damages and the time lost. Enough is enough with airline companies taking passengers for a ride.
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