Air Asia — fraudsters

Website:www.airasia.com

On 15th june 2018, a ticket was booked for my wife, after 4-5 calls to their offices and getting a full guarantee that the flight would reach its destination with zero diversions, they ended up landing the flight in delhi with absolutely no compensation.

I even told them if the dust storm is excessive please reschedule the flight or atleast cancel the tickets, to which their answer was they would do so with a hefty cancellation fee. They gave me their word that the flight would land at chandigarh and it didn't. We spent close to 7k extra and an excessive time waste for an urgent family occassion. Thanks to these incompetant fools, we ended up missing everything.

I need them to pay for the damages and the time lost. Enough is enough with airline companies taking passengers for a ride.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air Asia
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    689
    Pending
    0
    Resolved
    48
    Air Asia  Phone
    +91 80 3300 8000
    Air Asia  Address
    #91, Level 1, HRS Chambers, Richmond Road, Bangalore, Karnataka, India - 560025
    View all Air Asia contact information