Air Asia — Hidden charges

Address:

Air asia counter guwahati airport

Me and my friend booked a connection flight from Guwahati to banglore connection is from Kolkata
.flight was on 30th November morning 7:10 am

Once we enter the Guwahati airport they showed us to the air asia counder to take boarding pass ..

I showed them my eticket and my id proof

They charged us a fee of 500 rs each saying since we booked tickets online we need to pay extra cash

Since i was little busy and don't know the fact that i don't need to pay extra cash for online booking i gave them the money ..

Later only i came to know that this was a fraud move that guy in the couter just took our 1000 rs this is not fair not at all

We are just two passengers imagine how many passengers passes through that air asia counder per day from Guwahati
How much will he earn per day apart from his salary

Do you think all those who go in flight are rich peoples we are just normal people
.
I need my money back and you should not let this happen

If you work with any ethics you should take actions asap