Air Asia — Issues with the flight booking

I had booked a flight of 25.05.2020 through air asia on 22.05.2020, due to some issues with the state it got cancelled and again got rescheduled on 28th but again i have received an email from air asia that due to their operational issues the flight got cancelled, i want to complaint about air asia as the numbers given by them are unreachable, the chat bot ava is not able to fulfill any query and also they are not sending any suitable reply through their emails, it is very unprofessional from their side and also i am neither able to reschedule not cancel my flight, they are also not crediting my money, pls help.