Air Asia — Misplaced baggage

Address:

Hyderabad, Andhra Pradesh

I had traveled in AK69 from KL to Hyderabad on the 3rd Sept. One of my baggage got misplaced. It has now been traced. Air Asia doesn't seem to have a door delivery system. In the absence of which, I request the airlines to reimburse my travel cost to collect the baggage on my own. I have written to the concerned persona nd requested over the phone in their Hyderabad office. They haven't responded.