Air Asia — No Refund of cancelled request

Address:

Ernakulam, Kerala

i booked one ticket for 13th Feb 2014 from Kochi to Bangalore, but i had to cancel the trip. So i cancelled the ticket 1 week before actual journey. They commited to give refund in 2 weeks. Thereafter i called around 6 times, no refund yet. Now they are claiming they put refund amount in my account. but i havent recieved any money. 2400 i paid for this, and i lost entire money. such a fraud airlines. PNR was ecm2mw