Air Asia — Prepaid meal booked by credit card but same was not provided by airlines

Address:	New Delhi, Delhi, 110001
Website:	airasia.com

No reply from their nodal officer padmapriya.

Sending reminders daily but no reply at all.

I prebooked a meal on 22nd of june 2016 for my flight booking no. Cmyckr dated 29th june.
The same was paid through my credit card visa ending with 6796 and also i got a message that your meal has been successfully booked.
But when i asked for my pre booked meal in the flight, i have been told that your name is not there in the list so we cannot serve you the same. You have to pay extra and buy again