Air Asia — Refund

Address:

600041

HI,

i booked my flight to KL on Dec3rd, due to flood they cancelled both my onward and return fliglts.it costed me around 47800 for two passengers. Only communication mail from Air asia was that it got cancelled and no news after that from them till date..there service is tooooooo bad and damn i[censored] wnat to contact the customer care you have to take leave theyw ill minimum take 2 hours atleats to pick the call and easily say we will get back or send out an email..I have been following for two months now no reply from them.

Booking Ref : XHTM2A

Case No : CAS[protected]NMF3S1

i wrote an email to the nodal officer too still no use..