Air Asia — refund delayed for more than a month | |||
Hi, I have booked a flight to bali through kulalumpur (Booking number : nip9js). Airasia cancelled this flight on december 7th. On the same day i have applied for refund, preferred to credit my sb account. But, even after continuous follow up, they haven't responded or credited any amount. On dec 22nd, i have send the bank details again to them through the eform and email. On dec 30th, they credited it to my airasia account, to travel again in 3 months time!! All my efforts and mails become waste. They cancelled the refund to airasia account on dec 30th, and asked me to file a fresh eform to credit to bank account and told me that it will be credited in 7 days. Since, my first eform was on dec 7th, because of their mistake only i have filed it again. Now, today when i called them, they are saying it can be credited to my airasia account only. Please treat this as a complant against airasia for holding my 60, 000 rs for more than 45 days. Was this information helpful? | |||
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