Air Asia — Refund not received after 20 days of Cancellation

Address:	Bangalore, Karnataka, 560025
Website:	www.airasia.com

Hi,

I had booked 2 tickets from Bangalore to Vishakhapatanam for my parents. Airlines postponed the flight without any information to my email id/sms. Later I cancelled the tickets on 18th October 2016 as the airlines postponed the flight.I called the customer care number 8-9 times for my refund.No one is responding properly. They are just misguiding me wait for 48 hours and then again 48 hours.They are not even allow me to connect to their manager.They took my contact number.Noone came back from AirAsia on my contact number.My PNR number is FH1F2T.

This is the first time I booked a ticket and this is the mental harassment this air line is doing with me to refund the money. Today Its been 17-18 days I have not yet received my money.Please help me to get my money back.