Air Asia — Refund not yet received

Address:	560076
Website:	www.airasia.com/in/en/home.page?cid=1

Please see below mail which has already been sent to air asia 3 times but there is no response from their end, unacceptable!
Dear team,

This is with regards to the air asia ticket which i cancelled. since it has been more than one month and i have not received my refund amount. this is totally unacceptable and unwarrantable. i had also tried putting my enormous efforts to the service desk and e-form but it did not work, i would request you to look into this issue to avoid any legal action in the future.

Flight detail are as below as:

Name: govind singh

Travel date: 27th may

Flight: air asia (151721) jaipur to bangalore

Pnr: sbzgvl

Cancellation code: cas[protected]bxlcw

Above mentioned ticket has already been cancelled but amount is still not refunded.