Air Asia — Refund of cancellation not received

Address:	New Delhi, Delhi, 110032
Website:	www.airasia.com

I have cancelled 2 flights from delhi to Goa and return on the booking is JJF6VK before travel date. I have received refund of only one ticket and 6 months are passed since then. Refund of other ticket is not received. I have complained on their website an number of times but no response is not received yet. They not even entertain on phone for refund claim.