Air Asia — Refund of Tickets

Address:	New Delhi, Delhi, 011
Website:	AIR ASIA AIRLINES.COM

I had booked 2 Tickets to and fro from DEL to BLR for 10th June 2017 and back for 22nd June 2017 in the month of Sept. 2016 under your special scheme and made the full payment by Credit Card in the name of JAGDISH LAL GROVER and NEELAM GROVER.

Surprisingly, on 09/02/2017 I received a mail from your office that our both bookings are cancelled. On enquiry I was told that due to some technical problems you have closed the Bangalore sector and the refund will be issued soon.

But to my dismay, till today despite my repeated emails and reminders I have not received my refund from your side, IS IT NOT AMOUNT TO CHEATING, BREACH OF TRUST, UNFAIR TRADE PRACTICE? (Copies of emails are enclosed).

It is further to say that I suffered losses due to this cancellation as I have to buy tickets at a higher rate from other Airlines.

You are once again requested to issue the refund of the aforesaid tickets