With a heavy heart i would like to bring into your notice that i have not yet got the refund of my last travel which i had to cancel due to medical issues
I had booked a travel to phuket via kulalumpur on 22-10-18, pnr no :dkcqky, and had to cancel since my spouse got affected chicken pox
Vrulug is the pnr no for our return flight
I had filled the eform then and there, and despite multiple follow up the amount is not credited
The most shameful part is that people are not even bothered to send a mail or keep the customer posted
The most pathetic kind of service
Let me know if i have to write to mr. Sunil bhaskaran
To get back my hard earned money
Show some ownership and responsibility to return people's money and try not to put them into a delimma
I will file a case in consumer court if i don't get my money, the worst and most painful part is to get connected to your ivr, it takes more than 15-20 mins every single time when we try calling
Either the people back in banglore are not doing thier job correctly or you simply don't want to help people
For me my money is important and i really want a genuine response from this team.
Awaiting response
Thanks
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