Air Asia — Refunds

I have also complain last monday through this, still no results or action has been taken up. I have booked a ticket on air asia (Booking no: q46kxw) 04 may 2020 new delhi ✈ imphal. But the flight got cancel due to lockdown. Then on 22nd of july, i request for the refund since i don't want to keep in credit account and i need the money due to lockdown i face financial issue. It's now already been more than 1and half month, they haven't refund my money and no information has been passed on to me, then i send msg on social media but everytime they say taking time and keep in credit account. I send msg to call me on my number but never call me. As per latest govt. Norms airlines now can keep the money up to 1 month from the date of applying but in my case nothing has been happen. So I like to file a case at the court.