Air Asia — Regarding Refund from providing wrong information on departure timings

Address:	Bangalore, Karnataka
Website:	www.airasia.com/in/en/home.page

Hi,

This is pallavi singh with regret i want to convey that due to wrong timing convention followed by airasia i got absolute confused and missed my flight. My Bangalore to delhi flight as mentioned in the ticket is at 12:10AM on 24th march 2017 which is a misleading information as it should be 00:10 instead of that, Further arrival time they mentioned in the ticket was 2:50AM .The confusion here is what kind of timing format is this i am still trying to understand. I missed my flight as i thought its 12:10 afternoon as per standard 24 hour format and missed my flight. Airasia still not giving any response on the same even after mailing no of times to there grievance department. Request you to kindly do the needful: Ticket PNR No is : NLCF7A

Kindly do the needful asap.

Rgds,
Pallavi